Open Road Cadillac builds relationships and offers a no-pressure sales experience. Their associates are long-term employees and experts who assist in selecting the right vehicle and setting up the proper service plan. The top priority is to ensure customers leave happy, whether they purchase a vehicle or not. The dealership provides a variety of attractive offers and assures customers they will go the extra mile to ensure complete satisfaction. Reviews describe an incredibly seamless and efficient experience from start to finish, with the process being effortless and easy. The financing process and trade-in are noted as easy. Staff are highlighted as extremely helpful, excellent to work with, terrific, highly knowledgeable, responsive, and easy to work with. They are described as treating customers with patience, respect, and genuine care, going above and beyond to get the best deal. Customers report feeling confident, informed, and truly taken care of, with a smooth and stress-free purchase. The dealership is called great, with highly recommended service. Open Road Cadillac serves customers in East Orange, Summit, and Newark, NJ.
Amazing experience in purchasing my first ever Cadillac. It was everything I thought it would be and more! Rodrigo our salesman was great, no pressure, let us make the decision and very thoughtful and through.
December 2025
This was my first time using Open Road Cadillac for Service. The Service Manager, Mike, was extremely helpful. I definitely recommend Open Road Cadillac for Service.
December 2025
An incredibly seamless and efficient experience from start to finish. Ben was excellent to work with and made the process effortless.
