Open Road Cadillac builds relationships and offers a no-pressure sales experience. Their associates are long-term employees and experts who assist in selecting the right vehicle and setting up the proper service plan. The top priority is to ensure customers leave happy, whether they purchase a vehicle or not. The dealership provides a variety of attractive offers and assures customers they will go the extra mile to ensure complete satisfaction. Reviews describe an incredibly seamless and efficient experience from start to finish, with the process being effortless and easy. The financing process and trade-in are noted as easy. Staff are highlighted as extremely helpful, excellent to work with, terrific, highly knowledgeable, responsive, and easy to work with. They are described as treating customers with patience, respect, and genuine care, going above and beyond to get the best deal. Customers report feeling confident, informed, and truly taken care of, with a smooth and stress-free purchase. The dealership is called great, with highly recommended service. Open Road Cadillac serves customers in East Orange, Summit, and Newark, NJ.
Rob the general manager and his staff are extremely courteous and they go above and beyond to help their customers to make sure they are happy from beginning to end. We highly recommend this dealership to friends and family and anyone looking for a good deal on a Cadillac.
August 2026
Purchased a car from there this week, they were kind courteous and knowledgeable about the subject at hand. Rodrigo Diaz-Parra is very professional
August 2026
Alex is great! I did not purchase the vehicle I went in to look at, however I will say that for someone like myself who purchases many vehicles throughout the years, he is a great guy to work with. Not rushing you out or into the dealer, knowledgeable, and friendly. If you are looking to shop with ease make sure you ask... read full comment
