Citi is a bank that offers helpful and professional service to its customers. Several staff members, including Ms. Issa Dishmay, Ms. Choi, and Ms. Sally, are praised for their knowledge, politeness, and dedication. Customers appreciate how these employees listen carefully, answer questions clearly, and assist with banking needs in a friendly manner. Many find the staff to be hardworking and committed to providing good service. While some reviews mention waiting in line and occasional impatience, the overall experience with Citi is positive, with customers feeling grateful for trustworthy and sincere staff members. The bank's team strives to do their best, making it a reliable place for banking services.
Wish I could give more than the maximum 5 stars to personal banker Mirjeta Cocaj who graciously and patiently helped me open and fund a CD account, something that I could not do from my personal computer or from the bank, being a limited problem that only MC was able to solve.
April 2024
Gold account manager,Sally Cho is always working hard and very kind to customers with her professionalism
December 2023
Miss Ham was very helpful and she provided the great service to find out solution. Thank you!
