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“Yebo was really helpful and made everything easy. He was friendly, respectful, and had a great attitude the whole time. Definitely one of the better experiences I’ve had at UPS.”
“The employees at this location are incredibly helpful, hardworking, and efficient. This store is easily 100 times faster and more reliable than any other UPS Store we've ever been to. From the moment we walked in, we felt genuinely welcomed. A special shoutout to Ines, Jose, and James—they excel at multitasking across counters, consistently prioritizing speed without sacrificing great service. We absolutely love coming here!”
“Don't know how they found the most pleasant people in Brooklyn and convinced them to work here, but the most pleasant people in Brooklyn work in this shop. They're super fast, exceedingly lovely, and seem to care about service and getting your packages where you need them as quickly as you need them there. I love them all and feel lucky to live in such close proximity to this business.”
“Had a wonderful experience working from the work social office. The staff and the environment were very welcoming. With my busy travel schedule, it gives me the access and flexibility to meet our clients whenever I am visiting the area.”
“The only notary available until 6pm in Manhattan. Amber was 💯on top of our notarized documents. There is no line here bc they are so fast. No nonsense. Thanks for making a stressful process so easy.”
“I visit this location pretty often. The staff is always kind and helpful. I need to give a special shout out to staff member Drew Alexander.
I was there in the morning last week. There was at least 6 people ahead of me then eventually some behind me. He was alone in the store but maintained a great attitude. He directed some people to the kiosk for Amazon returns. He took care of everyone’s needs calmly and politely. Drew is a true asset to the team and his dedication to customer satisfaction deserves recognition!”
8:30AM - 6:30PM
492C Cedar Lane, Teaneck
Mailbox Centers
“Friendly, efficient, professional and consistently great experience with all their staff, no matter the time of day. Not just my favorite location because they're local, they're truly the best.”
8:30AM - 7:30PM
4867 Broadway, New York
Mailbox Centers
“Daniel at your Inwood location has done passport pics for both me and 9 month old and did an incredible job. Taking a passport pic of a baby is no small thing, and Daniel had us out of there in 10 mins and under. The result is that my 9 month old now has the best passport picture I’ve ever seen ?”
8:30AM - 7PM
2196 3rd Ave, New York
Mailbox Centers
“I received a very friendly and helpful customer service at the store. Great service at the store!
My only regret is that FedEx has scheduled to deliver my package later than I expected. That would make my whole purpose for paying over $200 to ship my very time sensitive package all worthless. I pray that the delivery date changes to at least 2 days earlier. That would mean the world to me.
I have returned to give FedEx a thumbs up ? for an excellent delivery service. Since my last post, FedEx delivered my very time sensitive package two days earlier than previously scheduled. That made all the difference for me.
THANK YOU FEDEX!!!
I will forever relie on your service!”
“Efficient service and super helpful staff, special shoutout to Henry today. I got there as as the store was closing but was met with kind welcome and expedited service. Loved my experience.”
“Top notch service every time. Also, they handle UPS, FedEx, USPS - you name it. AND they take passport photos! The staff is patient and kind, even tho I have witnessed first hand customers being total jerks and treating them horribly. In spite of how they are treated, they are kind and patient anyway. This is a local business that we need to STAY in business!!!
oh yeah - one more thing - jerky entitled customers .... be kind. Their job is hard.”
“Moving was so smooth! Joel, Jennifer and Alberto make moving experience so easy and fast! And more importantly great attitude and hard workers! Couldn’t be happier with my experience!!!”
“Pegasus has changed my relationship with shipping. I used to dread shipping packages but Pegasus makes it an easy and enjoyable experience. Their team is friendly, helpful, and efficient and I feel at ease knowing I can rely on them for my shipping and returns. Thank you Pegasus team!”
“I have always had a pleasant experience here. The staff is kind, helpful. The service has always been smooth, I really don't understand the negative reviews!”
“Singh is extremely kind and always willing to help with everything. He is highly professional and very quick to respond to all our questions and requests. A genuinely lovely person and a pleasure to deal with! Thanks for everything!”
“Jose was wonderful and really helped us out in a pinch. I had to get documents notarized on short notice and Jose quickly walked me through the process, processed everything, signed, and had us on our way. Quick, efficient, and very friendly.
This UPS location is always good for returns and shipping, but they really shone with how easily this process went!”
“I cannot share enough what a great experience I had with Lexington Pack and Ship !
The customer service was incredible, especially by Thomas and Irma .
They treated me with such kindness and customer service as I was packing things up to send home after my mother passed. They Helped me decide the best way to send things to minimize my cost,
I felt like Thomas and Irma treated me like their own family ! Where can you go where you feel you get that Kind of attention?
I wish I ran into Irma’s and Thomas’s everywhere I went like the pharmacy and the bank, etc., because the world Would be a better place to live!
Thank you Lex pack and Ship For hiring these great individuals And for sending my so safely. I highly recommend everyone to use this company. !
Joan K.”
8:30AM - 6:30PM
4 14th St, Hoboken
Mailbox Centers
“I have been to this place for shipping some documents which I wanted to get to the destination place next day. The documents reached on time as promised. I am amazed with the UPS service.”
“Efficient and super-friendly staff. My go to place for packages. Today I had to resend a document package because I had forgotten to sign a document and the nice guy at the desk gave me a discount on the re-send. He also proactively monitors overnight package progress to make sure there are no issues. That is what I call professional service!”
8:30AM - 7PM
941 McLean Ave, Yonkers
Mailbox Centers
“Randomly stopped in here to get something notarized. There wasn’t someone available but the person speaking to me was kind enough to let me know where else I could find a notary whether walking or driving. Long story short, you never know the day someone is having and them being helpful was a change of pace to how things had been going. A nice review is my small thank you.”
“I have worked with BSSI for several years and I grateful for their efficient and effective services. Put simply, their customer service is superb. I recommend them without reservation.”
“By far the best UPS Store I have ever been to. The customer service is outstanding, everyone is nice and they even offer notary services which I've used a few times with my wife. I have been coming here for years with not a single bad experience. Whoever is giving bad reviews is probably someone that can't be pleased no matter how good the EE's are.”
8:30AM - 7:30PM
321 NJ-440, Jersey City
Mailbox Centers
“The folks that work here are beyond the best people I've worked with. I've had experiences with DHL, FedEx, and some private distributors that haven't been nearly as friendly, responsible, and accomodating as these guys are. Ms. Jackie runs a tight ship and it shows!”
“Mya has been wonderful the pass couple of days of opening she's been on time when I walk pass the store I see her fixing everything up and getting everything all set she is so sweet and kind she treat me like gold I sometimes come in without returns just to see her lovely face she's the best person to MET she is so sweet not just to met to anyone that she's takes if I was her manager I would give her a nice bonus she's just lovely and sweet”
8:30AM - 7PM
285 Kinderkamack Road, Oradell
Mailbox Centers
“Chris is so accommodating and he always has a smile on his face. He’s willing to help me every time I go to drop off or pick up, and is such a genuinely great worker. Every store should be lucky enough to have a worker like Chris !!”
“I wish I got her name but there was a young lady who helped me a couple weeks ago when I missed my signature-required delivery by a few minutes. I gave her my information and she called me back when the delivery person returned so that I could retrieve my new phone that I was desperate to replace since mine was damaged. She was so sweet and it was amazing customer service. I promised to leave a review and I am more than happy to because of how accommodating they were on such a hectic day! Little things like that make a big impact and her effort is not lost on me.”
8:30AM - 7PM
1159 2nd Ave, New York
Mailbox Centers
“Staff at this UPS store are very helpful, personalizing service, providing assistance with both notarization and apostillization/legalization. In brief, staff helped me through a complex task involving mailing approved legal documents to another country. Thank you Jay and colleagues!”
9:30AM - 7PM
151 1st Ave., New York
Mailbox Centers
“They are always so friendly and helpful. I always walking with just my item and they take care of everything - even internationally. This place makes me appreciate the value of local stores instead of big faceless chains like UPS that always make me sad lol”
8:30AM - 6:30PM
24 West Railroad Avenue, Tenafly
Mailbox Centers
“I’ve never lost a receipt in the past and needed it for work. I know some people have it reprinted all the time at stores, but wow, what a relief. Such a friendly and patient staff who actually addresses each customer with care!”
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“Our experience in this store has always been positive; perhaps some of the bad reviews may be from customers who happen to be here at the same time with a lot of other customers resulting in longer lines / wait times. We needed to ship a large box to Canada. We were the only customers when we first walked in about 2 days ago and the staff member who assisted us was very helpful in itemizing the contents of the box for Customs Declaration (Government requirement, so unless you want your box opened / inspected by Customs, the contents of the box has to be accurately itemized). Shortly thereafter, about 10 more customers arrived within minutes of each other resulting in a seemingly long queue even with 2 other staff members serving other customers; 1 woman in line seemed to be in a hurry, and I get it that we all prefer not to wait, but sometimes it’s unavoidable.”