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“I want highly COMMEND as well as RECOMMEND this particular UPS store because they have provided EXCEPTIONAL “5 Diamond/5 Star” service beyond compare!!!
The store Manager, Gage Roman and the ENTIRE staff actually assisted us with thwarting a sophisticated criminal enterprise that nearly left my 81 year old father scammed and swindled out of $20,000 dollars!!!
Gage Roman was the epitome of courteous, caring, thoughtful, patient, and professional assistance every step of the way in this process!!! If he can provide this level of service and assistance and compassion with customers in Colorado that he has never met in person then just imagine how much more so that Gage Roman and his ENTIRE staff will take care of your business needs in the greater Clifton New Jersey area!!!
I can sing his praises all day long!!!
This is merely the beginning of well deserved recognition, appreciation and exultations to be showered upon Gage Roman and his truly outstanding leadership at this store and the local community!!!
My deepest and most sincere gratitude and appreciation to Gage Roman and his ENTIRE staff!!!
-Keith Sarntee
Boulder, Colorado”
“The team member who assisted me was extremely kind, professional, and helpful throughout the entire process. They answered all my questions patiently and made everything quick and easy. I truly appreciate the excellent customer service and positive attitude. Thank you for such a great experience!””
“The workers are very professional and knowledgeable. Mr. Peter was very helpful to proceed with my staff and was very kind spending time to resolve my problem. Really appreciate his help! Best regards, Milla ♥️”
“Very friendly service. They actually help the community sometimes and what i mean by that is they help low charges sometimes. They helped me once or twice when in was short on a dollar or 2. Just sometimes there's a wait but over all great friendly service and staff.”
“By far the best UPS Store I have ever been to. The customer service is outstanding, everyone is nice and they even offer notary services which I've used a few times with my wife. I have been coming here for years with not a single bad experience. Whoever is giving bad reviews is probably someone that can't be pleased no matter how good the EE's are.”
“Owner of this store is outstanding. Super helpful. Super knowledgeable. Super friendly. I've been shipping from this location for 20 years and I can't think of a time my experience here wasn't seamless. Highly recommend!”
“Excellent service. All UPS stores should have this type of quality. I was helped immediately very, very happy with their service. That's why I keep coming back here. Definitely a 5 star.
Kahium is very helpful”
Closed
1536 NJ-23, Wayne
Mailbox Centers
“It might seem silly to be passionate about a shipping store, but here I am. I’d be so sad if they closed. They ship with any company you want, so no need to go to a specific brand’s store. The guy at the front desk works really hard and efficiently, even if the line is long it moves quickly. He knows his stuff and can answer all sorts of questions. It’s never a hassle to ship stuff, which is all I want. Things are always done seamlessly. 10/10”
“The UPS Store in Paramus, NJ offers a quick and efficient experience for its customers. The swiftness of getting in and out is commendable, making it an ideal choice for those who are pressed for time. The staff is incredibly friendly and helpful, always ready to assist with any questions or concerns. They go above and beyond to ensure a positive experience for every customer. Overall, the combination of fast service and welcoming staff makes this UPS Store a top-notch choice for all your shipping and printing needs.”
“I needed something notarized and also had three children with me, right before lunchtime, so I was prepared for a challenging experience - especially when I walked in and saw 5 people in line ahead of me. The staff here are incredibly efficient and also so kind- I was utterly amazed at how quickly I was helped. Oftentimes when people are that quick, they are also not as personable or pleasant, but here they were both. I can't believe I had such an amazing experience at a UPS store.”
“Every time I go here, they're always helpful friendly and never have any problems with my packages. It doesn't matter which employee takes them. It's always quick and fast and usually I am returning stuff from amazon.”
“Dropped by today to mail off an international parcel and Nico ensured my shipment was handled and processed with the utmost care, professionalism and efficiency. Truly wish every employee was of this man's caliber. Thank you and happiest holidays.”
10AM - 3PM
576 Valley Rd, Wayne
Mailbox Centers
“I had an excellent experience at the UPS Store in Wayne, NJ, thanks to Akshay. He was tremendously helpful in assisting with an international shipment from the U.S. to Canada. Akshay took the time to walk us through every step of the process and suggested the most efficient and cost-effective shipping option for our needs. His professionalism and attention to detail made a potentially complicated process smooth and stress-free. Highly recommend this location and Akshay for any shipping needs!”
“We have used them several times, and the people at UPS in Ramsey have always been good to us, but during the most recent visit, Andy went above and beyond to help us with an Amazon return while taking care of other customers as well.”
“They are the best most helpful, and friendliest packaging , and shipping store in the area. They do a great job, and are always helpful and fair. Support your small local businesses, especially when they work hard and deserve it. I've even used them to transform VCR tapes to DVD, and used their fax services too.. Five Stars *****”
“I went to the store and Nathan greeted me with a smile! He helped me so much and was very informative about packaging and shipping. We probably talked for almost an hour about that. Please ask for Nathan when you are in this store!”
“I drop off packages several times a week and have always enjoyed the friendly staff. It's nice to see the same staff as it's personable. Been going here close to 2 years and always pleasant. Wish them lots of success”
“I’m in this post office often, always mailing something. The customer service reps are always polite, friendly, and professional. They are always helpful when I have questions. I have watched them talk to other customers, and I have never experienced them giving an attitude, even when customers ask the same question multiple times. Janell typically sits in the first seat; she always welcomes you with a smile. I don’t know the other lady’s name, but she’s always polite.”
“Everyone there is extremely helpful, professional, friendly, and knowledgeable. They solve every need for business and personal mail needs. Very highly recommended!”
“Namish & Camilo are the best! Top tier customer service! They stayed 15 minutes AFTER the store closed helping us pack up and ship our items. Best service ever, 10/10.”
“I have all my packages from this location and they all arrive on the date I was told it would arrive and the employees are very nice even at their most busiest times.”
“This location has very poor reviews
How ever my experience on 7/25/2026 with clerk Damien was pleasant. He was friendly and helpful. I incorrectly addressed my packages for home delivery. He looked and tried to locate the packages. He very patiently advised me the steps to take to try and locate my packages by submitting a service request. I definitely appreciated his friendly demeanor and great customer service.”
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“I had a wonderful experience! They gave us a great discount on copying for our school fundraiser, which we truly appreciated. The service was friendly, helpful, and made everything so much easier. Thank you for supporting our fundraiser!”