Genesis of Freehold is a car dealership that provides a welcoming and friendly atmosphere for customers. From the moment clients walk in, they are greeted with warm smiles and a sense of value. The staff is described as knowledgeable and attentive, with several reviewers praising individuals like Ryan, Kurt, and Jim for their exceptional service and expertise. Ryan, in particular, stands out for his honesty, patience, and ability to make the car buying process easy and enjoyable. Customers appreciate the helpfulness of the entire team, including the welcome desk staff who provide assistance with a smile. Communication is highlighted as a strong point, with staff members like Alexa and Dan ensuring quick responses to inquiries and follow-ups. The finance department is noted for being prompt and transparent, contributing to a smooth purchasing experience. Overall, customers leave Genesis of Freehold feeling satisfied with their purchases, often expressing happiness with their new vehicles and the impressive technology they offer. Many reviewers emphasize their positive experiences and willingness to recommend the dealership to others, reflecting the strong customer service and knowledgeable staff at Genesis of Freehold.
Jason was amazing! Got us the SUV and the price we wanted.
October 2024
First service . Team including service rep Nathanial I believe was excellent. Well done.
September 2024
From the moment I walked in, I was greeted with a warm welcome and felt valued as a customer. The staff was knowledgeable and attentive, particularly Gabriel, who assisted me throughout the entire process. His expertise and willingness to answer all my questions made my car purchasing experience seamless and enjoyable.
