10AM - 8PM
17 South St, Freehold
Mobile Phones
10AM - 8PM
3710 US-9, Freehold
Mobile Phones
“Very helpful. Had crack in my screen protector and was not sure if I had coverage. Hermanth told the time to look me up In system and confirmed I did indeed have coverage. Saved me some money and did it all with a smile!”
10AM - 8PM
4345 US-9, Freehold
Mobile Phones
“My experience yesterday was very thorough …the associate was very helpful and guided me thru the steps to my new phone ..I would go back to him thank you Tyler Walker”
“Paul at the Freehold Mall was very helpful. I was trying to troubleshoot my iwatch with AT&T customer service for 2 days and they were not able to reconnect my eSim. I walked into the store and Paul was very polite and resolved the issue within 10 minutes. Go see Paul for technical issues.”
“I got my iPhone 7+ fixed about a week ago and I couldn't be happier. Bob and his team were very polite and had my phone fixed in about 15 minutes. The screens looks great”
10AM - 8PM
3710 US-9, Freehold
Mobile Phones
“Arthur fixed my phone very quickly. Called the store, didn’t have to make appointment, and was very helpful. Fixed 3 different parts on my phone. And was a fair price.”
“I wanted to take a moment and write this review because of the incredible service I received at this Verizon Wireless store location. I went to the store to deal with a charging problem with my daughter's iPhone 5. The store manager James MacFarlane greeted me and he immediately began to troubleshoot the issue. After trying several chargers it was determined that there was a problem with the phone itself. He proceeded to inform me about my insurance coverage and actually made the call to the insurance representative on my behalf. He worked with the representative and my daughter will be receiving her new phone in two business days. In addition, James talked me through the instructions via iTunes to back up my daughter's defective phone and how to restore her information when we get the new phone. His caveat was that we could also bring the phone to the store and they would perform the transfer for her. At the same time that we were dealing with the defective phone, James reviewed my account and suggested a few changes that would allow me to purchase a "hot spot" mobile router while lowering my bill so that there wouldn't be any incremental cost (other than an activation charge for the hot spot) in my monthly bill. This solves a commuting issue for me as I work in NYC and this solution will ensure that I have a secure Internet connection for all the devices that I carry (iPhone, iPad and laptop) during the long bus rides. James MacFarlane went above and beyond in servicing not just my initial need for the iPhone, but also to review my account and suggest an additional solution, at no additional cost (by the way, the hot spot came with a rebate for the same price as the device itself, so essentially free). James provides the highest level of service that I as a Verizon customer appreciate. Well Done!”
“Such an an amazing experience! Customer service was awesome, they helped us to activate our device. The plans were so reasonable,I can’t say enough good things! Thank you for a real carrier made to keep our kids safe and in contact with us!”
“Very good service the front desk worker is a great worker. He tries his best to satisfy his customers. He help me with my phone and my tablet. I was very happy he helped me. At the store in Freehold on Main Street. 12 Main Street. Thank You so much.”
“Thank today for helping me switch from an old Sprint plan to one of T-Mobile's newer plans .If you want a knowledgeable, courteous. professional experience ,then see Paul G. Thank you again!”
10AM - 7PM
329 W Main St, Freehold
Mobile Phones
“My daughter and I came in for upgrades. Joc was terrific. He took care of every detail. Everything was done quickly, and perfectly. He was great to work with. Thank you Joc!”
“Apples to store you have to go to they're so friendly in there and they help you with everything if you don't understand your computer they teach you only got good deals”
“Fairly quick curbside pickup. The staff is also nice and courteous. Even with big orders they don't frown and make faces, have a happy smiling face and delivering the order. Superb customer service.”
“Recently went to this Super-center for the first time. Obviously it's huge and a little confusing, but the store was very clean and well stocked. No interactions with employees on this visit.”
11AM - 6PM
30 South St b, Freehold
Mobile Phones
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Mobile Phones
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Mobile Phones
“I was at the Freehold store today and Eddy was my sales rep. He was so helpful and knowledgeable. I am not good with technicallyHe explains everything to me where I was able to understand it. He also is very knowledgeable about all the products in the store because I was not sure what phone to get. I think that T-Mobile is lucky to have him as an employee because most companies don't have employees that are so considerate of their customers. T-Mobile is lucky to have him as an employee because of what I said earlier therefore I highly recommend that he I highly recommend that he gets a raise or at least a free lunch for the month he was my Christmas angel.”