TCC, a Verizon authorized retailer established in 1991, is a convenient store for all phone and wireless service needs. It offers the latest devices with Verizon network coverage, including 5G, for both consumers and businesses. Customers can find smartphones, tablets, Verizon home internet, and receive award-winning customer service. Many reviews highlight helpful and friendly staff, especially at the Galloway location, where employees like Brandy and Nick are praised for their patience, knowledge, and assistance with phone upgrades and troubleshooting. The store provides a welcoming atmosphere and personalized support, making the shopping experience positive. However, some customers expressed concerns about unexpected charges during phone upgrades, such as setup fees and water protection plans, which were not clearly disclosed upfront. Overall, TCC Verizon is known for good customer service and community involvement, with proceeds from sales supporting local causes. Despite minor issues with hidden fees, the store remains a trusted place for Verizon products and services.
Nick is extermely knowledgeable, very patient and over all Fantastic Heworked with my wife, daughter and my self and handled all of our individual needs to each of our satisfaction .Nick is an excellent employee DON'T LOOSE HIM
February 2024
Nick was excellent, however the accumulation of charges that Verizon piles on with the phone upgrade are surprising and not disclosed until you are essentially committed. Setup Assistant $29.99, Redux Water Protection $29.99 and a pending $35 upgrade charge that will come on next bill just left a bad taste and prevented... read full comment
February 2024
Great store with very helpful and professional staff!
