“Best post office around! The ladies who work here defy the USPS reputation of having mean employees. Always cheerful and helpful! So happy to have this as my local Post Office”
“Staff were very friendly and helpful! I came in with concerns regarding a package. The staff resolved the issue quickly and within a few hours they delivered the package to my house”
“Another thumbs up for Ray. I’m lucky to live a few blocks from this post office so I’m in pretty regularly, and I’ve never seen him be anything but pleasant and helpful.”
“We went here for passport appointment for our 1 month old baby. The place was really clean and maintained well. The staff was very friendly. We were attended by Yolanda. She was extremely professional and helped us with everything and was happy to answer some stupid questions we had. Everything went much better than we expected.”
“Easter is love even though i moved a little far, but just because of Easter, i always used this location .... believe me, this is the only one usps location where you can find such a bright smiley, happy face, and a person with a positive attitude. She helped you without any discrimination. God bless her. i wanna give her thousands of stars ?”
“The older man there today 6/8/23 showed great customer service. He even helped me confirm a zip code for my shipment. I had to leave this review about him because I go to other post offices and everyone looks miserable! But, he was very nice and attentive. Thank you!”
“I have to say this is the best USPS store I have ever visited! Here is what happened to me at end of year 2020: I had a crucial bundle of documents to mail to along with a self-expense mail, I felt anxious before visiting the store, the lady who showed up at 8 AM on time helped me patiently through the end, she is professional and informative, step by step walked me through, and today I received my mail back with renewed document! I really appreciate her help and service! God bless you!”
“Great neighborhood Post Office. The lady who helped me ship my package internationally was super sweet and assisted me even after I messed it up multiple times. I appreciate that kind of Customer Service.”
“The Cedar Grove post office is one of the best run ones around. During my most recent visit, the service was prompt, courteous and professional; the clerk (I don't know his name) is very knowledgeable and helpful.”
“Very helpful. I didn't know much about how to ship an item and the woman there was incredibly helpful and humble. Even with a bit of a line, she held her own with kindness. That's how it's done and I avoided going to one close to me due to bad reviews. I rarely do reviews but this place deserved it. 5/5”
“The people that work here are so nice , patient and helpful. However, the parking is the worst. Not sure why the cafe next store is still allowed to block off two spots for pick up. Its a county road I wonder how that is ok? I'm sure the dog groomer would love her own blocked off spots for drop off and pick up too. Covid is still here but the pick up panic is over.”
“This branch is tiny, but the service was good, and the line moves quickly. The only reason why I am not going to give it 5 stars is because the hours of operation could be more convenient.”
“Typically, any trip to the post office is associated with a groan, procrastination, then a period of denial. My wife and I couldn't put it off any longer. Holiday gifts had to go and we're in a pandemic. Our local post office was out of the question so we thought, try a new place.So glad we drove to the Park Ave., USPS. Erik was the clerk and he was extremely friendly, patient and professional. Took the time to advise us on our packages and delivery options and we in no way felt rushed. It was hard to imagine we were in a United States Post Office. Haven't had an experience like that in decades.Parking is fairly easy, lines were not very long despite holiday season rush on a Saturday morning. Also, there is disabled parking (which I utilized), directly in front as well as wheelchair ramp access for those who require it.Stay safe and be well...”
“Ms Karen is the best postal service worker in whole state of New Jersey!!!! She is polite, professional, efficient! I love her! I wish we had more workers like her in other post offices ?. And trust me I've been to many, they are always so rude, slow and have the worst attitude.”
“So, I just signed up just to leave 2 reviews (compliments) today: for both West New York post offices. This location is the one that my husband almost always goes to for my packages. The woman who is usually at the counter is very good at her job. I'm sorry, I don't know her name, but I've also seen her before when I used to drop off packages myself. The woman doesn't even need to be asked for a receipt- she automatically hands one. I'm talking about for prepaid labels. I mention this because I've lived at 3 different towns my whole life, and this is the only town that has NO ONE giving hassles to customers about receipts. I always need the receipts for proof of acceptance. And, at my previous town (not West New York), the office has lost a package after refusing to scan its label. So, I always had to beg or kind of argue for them to scan them. But not in this post office. So far, 0 lost packages. Over here, the employees, (especially the woman) are very helpful and polite, and don't yell about receipts. I actually hate this town and wish to move, but also don't want to because this is the BEST post office that I've EVER been to, period (and I've visited ones from several different towns). Love this post office and workers! They really work hard and correctly. I wanted to send my thanks to all of them.”
“I gave 5 stars because the staff always friendly and courteous! The place desperately needs an upgrade! It’s looking rundown and sometimes the credit card machine and the scale stop working! I tried to use the gifts cards and the clerk could not even activate them! It would be nice to have 2 windows for service ✅”
“I have always had great customer service inside the Lyndhurst Post Office. Since I was raised in Lyndhurst, the friendliness has never been lost!Please ADD whether or not you have an APC to your services. Thanks”
“Peggy was really great; I had an appointment for my five year old daughter's renewal of passport and she helped us in a jiffy. She was clear, friendly, speedy, and efficient; she took one good picture, we signed papers, she made copies, and we were out within 10 minutes. And TJ Kim was in the office at the time and was friendly, kind and tolerant of my happy children as we waited. I would give 10 stars.”
“This post office has the kindest, friendliest staff and Leslie, who processed 54 very fragile and delicate Save the Dates for my upcoming wedding is A LITERAL GEM! They walked me through the process and always had a kind word or some humor to share. I almost didn't want to post this since I don't want word to get out about how great this place is.”
“Best USPS in the area. Only strange part is when the lot is full and the post office is empty. Maybe Dunkin Donuts customers parked there? Going to miss Glen. Happy Retirement to him!”
“A technical issue screwed up the tracking numbers on an intercepted package. The staff here resolved the issue by digging up the necessary information and making the necessary calls very promptly.”
“Excellent customer service! I’m embarrassed with myself that I was ready to blame the USPS for a package that was said to be out for delivery but never showed up. When I called customer service I realized it was all my fault because I had put in a wrong address when I placed the order with the company that was sending me their product. What amazed me the most is I read some of these reviews and was thinking when I had to go in face to face I was going to be met with ppl with a bad attitude, instead I got someone who went above and beyond. She was great. I should have gotten her name. She even followed up like she said she would the following day.Even when I had to be redirected to the Manor rd. location the supervisor there was awesome! I picked up my package hassle free. The customer care over the phone was awesome as well. When I mean top notched customer service. I’m still surprised. I was ready to praise FedEx and UPS over them but they’re just as great. Very trustworthy too. If they were ever bad they must have improved because I didn’t see anything negative. Don’t sleep on the United States Postal Service at all.”
“I just relocated and wasn’t sure which office to go to as they all have terrible reviews online. I stopped by yesterday to use the priority mail service. I was pleasantly surprised to encounter friendly and very helpful staff. I look forward to going to this location for any of my postal needs.”
“I love having this little outpost so close to home. There are rarely lines and everyone is nice. I enjoy coming to this post office.For people complaining about them being randomly closed, its because the main branch is short staffed, so whoever would be at Broad St has to work at the main one.BTW, the post office is not tax payer funded, they are self-funded.”
“Hard to find, essentially a walk-up only USPS in the Meadowlands outdoor shopping mall. Find Holiday Inn front entrance, turn left and walk down the breezeway to the end, way back in the corner hidden from sight.”
“Miss Sheri was the only one in the front this morning and she was truly giving the best customer service! She made my passport renewal process go so smooth- and even asked me if my picture was okay or not. I appreciated that so much. Definitely set the tone for my whole day. Thank you miss Sheri! It was an in and out experience, I was very happy. I do recommend booking your appt. in advance!”
“I have used Garfield Post Office for last 2 years and it is truly the best post office around. The staff is very friendly , quick and professional. The all staff is great but especially thanks for Frederick snd Martha. They are all there professional.Thank you guys for your work.Happy Thanksgiving!Diana Navrocka”
“Went here today for my passport appointment all the way from jersey city. Wait time is 5 mins. The lady at the front was very nice and helpful,she explained the forms andtime line for passport process. Compared to other USPS branch I would rather travel here since staff is nicer, barely have wait time and organized. this is definitely worth to travel compared to my jersey city usps branch. That lady should have a raise, she is helpful,respectful to all the customer that came and calm.”
“One of the friendliest post offices I’ve been to. The lines aren’t terrible - if there are any - and the staff is helpful. They go over all shipping options and are engaging with my young children who tag along.”
“Just actually went to this location. Had 2 passport appointments, one for a toddler and the other for an infant and I was 7 minutes late for the appointment because of parking and Gina from the post office was abrupt and rude. She said they only give a 5 minute grace period. We were the ONLY ones in the post office when we got there. I thought that was ridiculous. I take responsibility for being late but nobody else was there. That's why people are slowly not supporting the post office. I'll be lodging a complaint with customer service because her customer service skills are non existent.Update: Manager Shanice accommodated us on Monday to complete my infant's passport. Had to do the expedited service though because it was cutting it too close to our travel time. Chrissy was our customer service person and she was personable and friendly. Gina still had the same unfriendly demeanor. We said good morning, she answered but said 'stand over there' as if we're her enemies ?. She need to retire I think she's tired and miserable.”