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“We went to Ace this evening for some paint samples for an interior project we are working on. We arrived thirty minutes before the store closed. I was worried we would be greeted with an eye roll at the request for five different samples. We experienced quite the opposite. Matt who was available to answer questions at the front of the store and Art (the manager who was helping us with paints) were lovely and very helpful. While we don’t live super close to this store, I plan to use it for this project and others. This is a reminder that the smaller stores really do offer a different kind of customer service and knowledge than what you sometimes get at big box stores and it’s a good thing to support these smaller establishments! Their prices were competitive as was their stock of items. Thank you both for the terrific service. Check out this location for all of your paint and home improvement needs!”
“The staff is beyond helpful, experienced, knowledgeable, and professional. They have helped me so many times over the years. I highly recommend and appreciate them.”
“It's great to find a downtown store like this-old school hardware store. It's a much different experience from shopping at a big box monstrosity. Shop local!”
“Everything you could ask for in a local hardware store. I have had screens redone here, replacement glass and purchased power equipment here. The experience is light years better than a big box store. Don't sleep on this place these guys are "Aces"!”
“Love this place, helped me with a Weber grill accessory, including a test fit of the piece on a same-model grill in the store to make sure I was buying the appropriate piece — can’t do that online or in a box store, and you can’t put a price on how friendly and helpful these folks are.”
“Gail Sanderson has helped me many times and sometimes because of her I buy things zi don’t even need. She should be paid much more. Satisfied New Shrewsbury kid since 1956. Jeff MacPherson”
“The manager is always friendly and helpful. Knowing what items to select and doing some research is the key to shopping here effectively. I've gotten some great deals for tools and supplies.”
“Builders General is the best! We have a personal rep (Peter) who is always a phone call away for all of our needs. He is the best!! Everyone at the counter is super helpful. We go to all of the Builder General locations depending where our job is and everyone is so pleasant, you can really tell it is a family owned buisness. Builders General takes pride in every sale small or large. They are a well rounded buisness down to even to loading materials and deliveries. (Shout out to Jay in Little Silver- he is super helpful!)”
“Amazing customer service! Had my broken toilet fixed in no time. I talk to the guy after and he was very nice. His name was Biagio. Should definitely be next in line to be promoted!”
“I have fond memories of going here with my Dad when I was a kid. I loved the smell of the place, the chit chat my father would have with the owner. I would always get a gumball out of the gumball machine. I also loved wandering off to look at every item the shelves had.”
“Nice establishment, they had a water heater in a size that no big box store carried, and Chris and his coworker was very nice to work with. Thanks everything is running smooth”
“Competitive pricing, always get the correct materials received on time and undamaged unlike some other local supply houses. Harrison is great and always answers his phone and responds to emails in timely manner. Counter is also great for quick small orders”
“went into Lowes last week, afternoon, stinking hot, moving slowly ... served by 3 outstanding staff in a row ... Pete in the paints dept brought me right to the product I needed and I felt confident it was the right one, he was smart & funny ... Rich in hardware could not have been more patient and kind and helpful, thought he was finished helping me but then he came back to give me more info after checking with the guys in lumber ... and Jerry at self-checkout was friendly, and gentle, knew what she was doing, it was a pleasure. Kudos to whoever is doing the hiring at Lowes.”
“Needed a length of pilot light tubing, checked the website, in stock and ordered it. Received email, traveled to the Eatontown store, was promptly greeted and on my way within minutes. A very pleasant and successful transaction. The store was also impeccable and organized.”
“Robert who works the late shift was very helpful. Had to pick up a very large item with a car and he showed me how I could after it seemed unlikely I would be able to. Much appreciated”
“We went to Dawn, the kitchen designer, at this store, and we cannot say enough about how amazing she is. We weren't sure we were going to order our cabinets from Home Depot, but after working with Dawn, we were certain. The entire experience was excellent from start to finish.”
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“Feed & Seed is a charming pet shop in one of the Jersey Shore's best towns - Highlands! Lots of everyday and specialty items for your pets with good pricing. It's nice to walk into a local spot and not do tons of guesswork on Amazon. Thanks Carolyn for your help!”