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“Purchased an electric Toro snowblower on Friday over the phone. They delivered it iwithin a few hours. I just used it for the first time. Incredible machine, incredible service. I couldn’t be happier. Thank you so much Durie Lawn Mowers & Equipment”
“I live in Raleigh North Carolina and I spent $33 on a couple of small bottles of glue because the shipping was so High and I didn't even realize it. Man named Dan calls me out of the blue and says that he feels he could save me some money on shipping and recharged me for only $19! Who does that nowadays? Thanks a ton and I appreciate your business, certainly will be back when I need stuff!”
“I had a very positive experience with Ace Hardware – RHP Monsey, and I especially want to thank one specific staff member who went above and beyond to help me. He personally arranged for my items to be delivered, sent a messenger directly to my location, and walked out to the messenger to assist with loading the items. His professionalism, initiative, and genuine willingness to help made a real difference.
Truly outstanding customer service.
Thank you!”
“I go to this Ace Hardware for everything but groceries! I was greeted when I walked in. I needed something specific so the salesperson immediately got on the walkie-talkie. She then directed me the area where another worker was waiting to show me what I was looking for!
This store has so many different things - from glassware to birdseed to school supplies to laundry detergent.”
“What a great local hardware store. I used to own a true value store in Brooklyn. The people were friendly and very helpful as well as knowledgeable. Thank you for all your help”
“Looking for great deals on tools? This is the place. Particularly, good for hand tools and stuff were precision is not required. As Harbor Freight goes this is a new, clean and well run location.
Update: this looks like a successful location. Well stocked, clean and the staff seems to actually know where things are located.”
“They are always so helpful and knowledgeable. I was in there today and Dan was so helpful in changing my remote battery (the cover was stuck and he spent so much time getting it off and putting it back on for me).”
“Great selection and quick shipping! Don't hesitate to call if they don't have what you're looking for online. Chances are they have it or they can get it. Super knowledgeable staff that really care.”
“The team at ridge supply is absolutely incredible! You will NOT find better customer service anywhere else. The products they carry us also top notch especially the lumber!”
“These guys are the pro's of the professionals. Excellent high quality materials and construction. Beautiful designs. Surprisingly fast service. There isn't a better deal around.”
10:30AM - 5PM
Paramus, NJ-17 #484, Paramus
Hardware Stores
“EDIT- Sergio the president of the company called me apologized for the behavior of his team and made things right. The product is a good product. The frustration of my review was directed at the inappropriate communication of the customer service, Sergio apologized and promised he would fix that.
I ordered door knobs to replace the generic doorknobs that came with the Bellidini doors. I called the rep to verify the fit and functionality and he offered up that the lead time is quite long and to expect (4 weeks). Luckily I had planned for that. It’s now been 7 weeks. I get delays, as a general contractor that happens all the time not the end of the world.
I reached out for some clarity on the situation and ETA on the product. This is where it comes into play how SKETCHY of a business Door Design Labs is:
I asked them for an ETA April 2nd. Ruslan responds and says “ he doesn’t know. He needs to check back with the manufacturer.”
I wait until the following week ask for a status update. Ruslan says “he can’t exactly say. But if I pay extra he will ship it in the next couple days and I should have it.”
It’s a classic bait and switch scam. He conveniently has the handle he’s been waiting on after asking him for ETAs. But I need to pay more to actually get it quickly. The whole operation is sketchy. Just avoid them. Avoid belldini doors too. Just go EZ Jamb doors, take my advice as a general contractor, it’s not worth saving a couple hundred bucks to work with conmen.”
“This store offers a fantastic selection of high-quality tools at competitive prices, and the staff are always very friendly. The only minor drawback I encountered was an $18 restocking fee when returning an item.”
“Guys are very helpful whenever i stumble to store. Always come out to show me or recommend me an appliance or whatever else i m looking for. The store is a staple in my neighborhood and is the first place i visit when i need something for my home”
“The staff was friendly and helpful. Background music could help distract from the spooky, squeaky noises of the floor. Overall, it was a pleasant shopping experience, and we found what we were looking for.”
“I had a really good experience at this hardware store. I stopped in looking for a specific part for my faucet, and Oliver helped me out. Even though they didn’t end up having the exact piece I needed, he was patient, took the time to check options, and was genuinely willing to help.
The store itself is well organized and easy to navigate, which made it simple to pick up a few other household items I needed while I was there.
I’d definitely come back the next time I need something for the house.”
“Great customer service! I called ahead to tell them what I needed in my own words I told them and they guided me throughout the whole process, I needed some lumber and didn’t know the measure of the lumber at all, one of gentleman at front took his time to show me the lumber I needed to make sure if that’s the lumber I needed for my project! They have a bunch of tools there and if you need any help, they are open help you! Highly recommended! Will be coming back for my next project!”
“Great sale on miracle grow soil. Friendly and helpful service. Appreciate the honesty and trustworthy feel of a small town hardware store, i hope they never close their doors!”
“We’ve been getting all of our lumber from this supplier and have had a great experience. The materials are always reliable, pricing is fair, and service is excellent. Barry is especially great to work with — knowledgeable, responsive, and always helpful. Highly recommend them for anyone looking for a dependable supplier!”
7:30AM - 3PM
810 Main Ave, Passaic
Hardware Stores
“The sales person was amazing. He knew exactly what I need and where it was in the store. I was in and out in literally two minutes. Best of all it was the correct part and it worked. Uah.”
7:30AM - 12PM
118 NY-59, Nyack
Hardware Stores
“Today was the 2nd time over the years that I had a delivery of lumber delivered from them. Both times it was easy and everyone was was friendly and helpful. I would recommend them!”
“Great experience! I was greeted the moment I walked in. I needed a part (that I could not find in the other 3 stores I went to) and a super helpful and kind guy helped me right away. He answered all my (somewhat ignorant) questions with patience and made the whole process easy. Highly recommend this place!”
“PROS: The guy in the store is very nice and his selection is organized while the store itself is clean. Good size parking lot next to his place as well. prices are all competitive which makes this place a good go-to for basic needs CONS: The selection size is not as big as other hardware stores; Ace, true value, and obviously big box stores like Home depot OVERALL: If you're looking for a simple hardware store this is the place to come to. I don't expect them to be as big as the Home Depot, but for basic needs they're good”
“Owners are at the counter to insure your in and out with what you need. Prices are right plenty of parking and a yard filled with large size pipe from black to pvc.”
“I Had the pleasure to meet with the owner of this Great Business & he Help me on the most he Can and i Definitely make this my Place to Shopping Great Prices To”
“The owners are extremely nice. Lost my phone on the train and they were very helpful leading up to me able to get my phone back. 10/10 customer service ?? will come back if I ever need their services ?”
“JULIAN (I hope i spelled it correctly) IS THE MAN. EVERYTIME I COME HERE AND SEE HIM IM GREETED WITH A SMILE. HES KNOWLEDGEABLE, COMPETENT AND TRULY A PLEASURE TO DO BUSINESS. EVERY1 ELSE IS GREAT AS WELL BUT THIS MAN GOES ABOVE AND BEYOND AND MAKES THINGS HAPPEN. HIGHLY HIGHLY RECOMMEND COMING TO PATERSON AND DOING BUSINESS HERE. I COME FROM WESTCHESTER NY TO NEW JERSEY FOR ALL MY HYDRAULIC NEEDS. DO YOUR SELF A FAVOR AND GET OVER HERE. ALWAYS PRICED RIGHT!!”
8:30AM - 1:30PM
251 Hudson St, Hackensack
Hardware Stores
“You can get anything you need from this neighborhood hardware store. Not many left but I go out of my way to shop here. Nice clean store, I hope they last forever!”
“Great fast service . Ask employee for something that was not on shelf he went to the back and less then 1 minute had what I needed .
Thanks for the help”
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“I had a few minor projects hanging around for months & one trip to Marsala Hardware & problems solved. Chris Jeffery could not be more helpful & kind with his assistance & suggestions. We are so lucky to have this local gem in our area! I hope everyone supports local & shops local ~ this place is awesome!”