“I had a few minor projects hanging around for months & one trip to Marsala Hardware & problems solved. Chris Jeffery could not be more helpful & kind with his assistance & suggestions. We are so lucky to have this local gem in our area! I hope everyone supports local & shops local ~ this place is awesome!”
“Purchased an electric Toro snowblower on Friday over the phone. They delivered it iwithin a few hours. I just used it for the first time. Incredible machine, incredible service. I couldn’t be happier. Thank you so much Durie Lawn Mowers & Equipment”
“Just want to give a HUGE shout out to the staff and store. I have always had the best experience and service here. My daughter went in today because she needed one specific nail that she couldn't find. The staff immediately assisted, found the exact nail and told her not to worry about it! All solved within seconds and she is thrilled!! Thank you all.”
“I had a very positive experience with Ace Hardware – RHP Monsey, and I especially want to thank one specific staff member who went above and beyond to help me. He personally arranged for my items to be delivered, sent a messenger directly to my location, and walked out to the messenger to assist with loading the items. His professionalism, initiative, and genuine willingness to help made a real difference. Truly outstanding customer service. Thank you!”
“I go to this Ace Hardware for everything but groceries! I was greeted when I walked in. I needed something specific so the salesperson immediately got on the walkie-talkie. She then directed me the area where another worker was waiting to show me what I was looking for! This store has so many different things - from glassware to birdseed to school supplies to laundry detergent.”
“What a great local hardware store. I used to own a true value store in Brooklyn. The people were friendly and very helpful as well as knowledgeable. Thank you for all your help”
“They are always so helpful and knowledgeable. I was in there today and Dan was so helpful in changing my remote battery (the cover was stuck and he spent so much time getting it off and putting it back on for me).”
“The team at ridge supply is absolutely incredible! You will NOT find better customer service anywhere else. The products they carry us also top notch especially the lumber!”
“We had a great experience at Van Houten Plumbing Supply in Passaic, NJ. Darlyn Acosta was professional, knowledgeable, and very helpful. He clearly explained the differences between bathroom faucets and made it easy for us to choose the right one without feeling rushed. Excellent customer service—highly recommend asking for Darlyn!”
“Looking for great deals on tools? This is the place. Particularly, good for hand tools and stuff were precision is not required. As Harbor Freight goes this is a new, clean and well run location. Update: this looks like a successful location. Well stocked, clean and the staff seems to actually know where things are located.”
“The staff was friendly and helpful. Background music could help distract from the spooky, squeaky noises of the floor. Overall, it was a pleasant shopping experience, and we found what we were looking for.”
“Amazing people. Their service is one of a kind shopping experience. Love the way they run their business. Always willing to negotiate. Apex 5 Star. Specially their employees will give you an exciting service.”
“Today (11/05/25) was the second time I had ever entered the store to buy a toilet pipe/tube for a bidet. The first visit was in 2024, and now that I have a new apartment, I went back. On both occasions, I had workers assist me and even provide me advice on connecting/ making sure the small job (big in my mind - I'm not a plumber) went stress-free. Thank you to the workers for always being friendly!”
“We’ve been getting all of our lumber from this supplier and have had a great experience. The materials are always reliable, pricing is fair, and service is excellent. Barry is especially great to work with — knowledgeable, responsive, and always helpful. Highly recommend them for anyone looking for a dependable supplier!”
“I stopped in to buy some very small and simple items totaled +/- $20; the service, attention and willingness to share knowledge was impeccable. That is true customer service. Thank you.”
“I Had the pleasure to meet with the owner of this Great Business & he Help me on the most he Can and i Definitely make this my Place to Shopping Great Prices To”
“EDIT- Sergio the president of the company called me apologized for the behavior of his team and made things right. The product is a good product. The frustration of my review was directed at the inappropriate communication of the customer service, Sergio apologized and promised he would fix that. I ordered door knobs to replace the generic doorknobs that came with the Bellidini doors. I called the rep to verify the fit and functionality and he offered up that the lead time is quite long and to expect (4 weeks). Luckily I had planned for that. It’s now been 7 weeks. I get delays, as a general contractor that happens all the time not the end of the world. I reached out for some clarity on the situation and ETA on the product. This is where it comes into play how SKETCHY of a business Door Design Labs is: I asked them for an ETA April 2nd. Ruslan responds and says “ he doesn’t know. He needs to check back with the manufacturer.” I wait until the following week ask for a status update. Ruslan says “he can’t exactly say. But if I pay extra he will ship it in the next couple days and I should have it.” It’s a classic bait and switch scam. He conveniently has the handle he’s been waiting on after asking him for ETAs. But I need to pay more to actually get it quickly. The whole operation is sketchy. Just avoid them. Avoid belldini doors too. Just go EZ Jamb doors, take my advice as a general contractor, it’s not worth saving a couple hundred bucks to work with conmen.”
“Andrew was most helpful with a problem I had with my 3 DeWalt batteries and chargers, none of which worked, and I didn't know why. He explained that the models had been discontinued, and went to show me an adapter to purchase for my old drill. But then, he disappeared in to the back and came out with an unusable (for him) charger and battery that worked with my drill. He was so kind to let me have them! This is what makes Hometown Hardware and all the employees there so special as opposed to the big box stores! Thank you Andrew!”
“I always have a great experience buying from Nyack Lumber. Very friendly staff. They will cut the plywood down to the dimensions you need. They even said with the remaining strip that I could bring it back to get cut down again if needed for no charge. They also delivered a whole deck Job worth of materials to Ossining for me which was so convenient!! They said they deliver to Westchester all the time. I try to avoid the big box stores and this is a great alternative!”
“Montvale hardware is an icon in Montvale NJ … The owner is extremely accommodating even through Covid ! I highly recommended them for a big project or just a quick tube of caulk ! The BM paint section is wonderful. This place has that old school wooden creaking floor hardware feel and we in Montvale cherish it so !!!!! You must visit”
“The service in this store is exceptional! I went in with a question about an EGO shovel and they were able to help make it work for me. I can't thank you all enough!”
“the staff are very helpful and knowledgeable, I always get the correct plumbing supplies and they save me time running back and forth to Lowes and Home depot multiple times!”
“These guys are the pro's of the professionals. Excellent high quality materials and construction. Beautiful designs. Surprisingly fast service. There isn't a better deal around.”
“Great sale on miracle grow soil. Friendly and helpful service. Appreciate the honesty and trustworthy feel of a small town hardware store, i hope they never close their doors!”
“This place is a hidden gem for all your hardware needs! The staff is super friendly and always ready to help, making it easy to find exactly what I'm looking for. I love supporting a local shop that genuinely cares about its customers!”
“Excellent company. Extremely professional efficient Shop. They take the time to explain things in my experience very helpful; even for smaller companies… i’ve worked with the piston shop and the pump shop. Both are stellar especially Julian in the pump shop! Absolutely knows his stuff, extremely helpful and knowledgeable This is the place to go”
“This store offers a fantastic selection of high-quality tools at competitive prices, and the staff are always very friendly. The only minor drawback I encountered was an $18 restocking fee when returning an item.”
“Great selection and quick shipping! Don't hesitate to call if they don't have what you're looking for online. Chances are they have it or they can get it. Super knowledgeable staff that really care.”
“Staff is very nice. They helped me many times. I actually prefer this store to any other harbor freight. Ive been coming to this store for 15 years. Great deals.”
“Owners are at the counter to insure your in and out with what you need. Prices are right plenty of parking and a yard filled with large size pipe from black to pvc.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.