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“I have been a very satisfied customer of Hugo Gonzalez State Farm Insurance in Hoboken, NJ for many years.
I wanted to especially thank 2 of the current specialists there, who are outstanding, and who both recently went above-and-beyond to provide great service.
- Jaime Perez, Service Team Manager: Jaime helped me in many ways with a recent issue I had. She was very fast to reply, very thorough and precise, and very professional with all follow-ups. She also showed very strong empathy throughout.
- Fatima Elajlaoui, Account Representative: Recently someone tried to get access to my private information, and Fatima handled this perfectly. She asked the caller questions they couldn't answer, and refused to give them any of my info. She also notified her coworkers right away, and documented the issue, to make sure they all would be on the lookout if a future attempt was made.”
“My sister contacted State Farm to find co-op insurance for our New York City unit. William Hurlow worked with us swiftly and effectively with every step--explaining options and costs clearly, helping us get signed up with an appropriate policy without any delays or dramas. The service received is commendable. I would recommend them!”
“I had a great experience getting a renter's insurance policy through the Kyong Rhee State Farm Agency. Jimi took the time to understand my situation and get me the best possible coverage. The whole process was smooth and stress-free. I'd highly recommend this agency and Jimi to anyone looking for renter's insurance!”
“Wonderful service in this office they are on point and very helpful. Every time I call they answer right away and get back to me ASAP with answers. Thankful for everyone's help.”
“Juan was very knowledgeable and helpful. I had multiple questions and concerns he helped clarify. He, very patiently, answered each one. He was professional and thorough, and he helped clarify any concerns so I could fully understand my coverage.”
“Spoke with Jenn M. This rep was thorough and fast. I was not happy with the info. she had given me but it was correct. I am an unsatisfied customer but can appreciate a well mannered and professional answer.”
“Michael Vastardis at the Brooklyn/ Bay Ridge office was very professional & patient. yet friendly enough for our interaction to leave me feeling as if I have known over a long period of time. I received excellent customer service from Michael. He certainly is a valuable asset to the A. J. Ciccone/Allstate Insurance Company.”
“Worked with Ashley. She’s extremely responsive and accurate. Got what I needed super quickly. Couldn’t recommend more. Very happy with the result.”
“Every time I call the whole team no matter who I speak with always helpful they take their time to do everything to explain everything to get things done. I’m very pleased with everyone!!”
“I would like to express my appreciation to Virginia Chan State Farm Insurance for their continued excellent customer service. The team is always helpful, professional, courteous, and willing to assist whenever needed.
This week, Alexis R. assisted me with renewing a policy, adding information to the policy, and later updating an address. Each time, Alexis handled my requests within a reasonable timeframe
Thank you, Alexis, and the Virginia Chan State Farm team, your excellent service does not go unnoticed. Thank you!”
“I needed new evidence of insurance for a vehicle I purchased at Subaru of Morristown to replace my ailing 2022 Subaru Imprezza. The dealership called your office and Katia De Pena provided exceptional service in getting all the details done quickly so I could drive out of the showroom with my new car. Glad to see that good customer service is alive and well.”
“Jasmine is the very best! So grateful for her assistance in acquiring vehicle insurance, Jasmine is bilingual and that made a huge difference for my family and I.”
“Every time I work with Meilee Fu and her team, especially Suzy Chow, I am so impressed with their responsive and knowledge. I recommend Meilee Fu and her team to everyone!!!”
“Doug gave me the best homeowner rate that have had in over 20years. He was very patient with me during the process and also very helpful in keeping me up to date with my policy status. Don’t know what I would have done without him.”
“Crissy was wonderful to deal with. She is so competent and made the process of applying for a policy so easy! I really appreciate her positive attitude and great customer service.”
“My son is headed to Columbia University next month and I needed renters insurance for his dorm room. Being from Maryland I needed a New York insurance agent. Maria answered all of our questions and concerns and made this a very smooth and easy process. I highly recommend her and the Rey Polanco / State Farm Agency”
“I had a great experience working with Naila Pirzada as my insurance agent. She is extremely professional, knowledgeable, and always takes the time to explain everything clearly. Naila made the whole process smooth and stress free, helping me find the best coverage for my needs at a great price.”
“I was a walk-in 5 or 6 years ago (maybe more). I met Carlos and his wife and they treated me like I had been going there for years. They took care of my business accounting and my personal accounting both at a reasonable rate. You feel like family. I would recommend them 1,000%. I especially appreciate them this year as I've had some medical problems.”
“The staff at Sammy Martinez Agency are very professional very courteous and very very nice! I wish that there were more people in the world like this staff!! We would have a better world.”
“As a college student going to UB, I really enjoy talking with a representative of the name “Gia” from State Farm.
She’s really helpful and caring, she also calls you back under your own confirmation to make sure that you are going to get the right results for your insurance.
I had fun talking with her
Cheers,
Obinna D.”
“Frank and his team go above and beyond to help me with all my insurance needs. Not only are they fast to respond but they are all knowledgeable and personable.
As a first time home owner, there’s a lot of uncertainties, but making sure my family and I are protected is not one of them thanks to Frank!”
“i always receive great customer service from Jasmine Q. she's very knowledgeable and provides great service. i feel comfortable knowing that she is able to help and assist with my policy and service. these are reasons i stay with a company. Thank you”
“My father has been helped by Kisauris Vargas since we moved to NJ and he raves about her. She is a lovely person who is always willing to help out and find a solution. She doesn't make her clients feel like an inconvenience or a bother. Her customer service skills are top notch and as well as her ability to understand. Not to mention she's bilingual so it makes the process so much easier!”
“Thank you so much for all of your help May! You provided exceptional customer service and answered all my questions. Offered me the best rate!! Contact May for your insurance needs!”
“Onessa was so helpful and professional. She made all the complicated insurance information so easy to understand. It felt like I was dealing with a persona who cares, which is rare these days!
Thank you!”
“I have had a great experience at State Farm, especially working with Jasmine Eaddy. She has been incredibly attentive with quick responses and addressing all of my ongoing needs. I would recommend her and the team!”
“What an experience I had with Ms. Kelis.
I needed help, information, and for someone to listen to my needs. Kelis did that and beyond!
Thank you so much for your expertise and how you represent State Farm!”
“I had a wonderful experience here, especially thanks to Serena! It was my first time, and she went above and beyond to help me get everything taken care of with my auto immune insurance. She was patient, professional, and truly dedicated to finding the best solution for me. I’m very satisfied with the service and highly recommend Serena!”
“5 stars all the way! A wonderful experience from the moment I walked in door. I couldn't ask for better customer service. Marc and his team took care of all my insurance needs with courtesy and professionalism!”
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“Tolga from Mueller Insurance has been great. Tolga helped my family with our auto and condo insurance and he was able to get great rates for us within a day or two of emailing him. Very responsive and efficient.”