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“Slow as hell in this place! Don't let it be more than 2 people waiting...forget it. They need to learn how to multi-task. Expensive too for a urban community!**Update '19** Extra star because they are getting better since dismissingrid of people that don't really want to work. Shid is helpful and friendly”
“I have never seen a company so willing…
I have never seen a company so willing to help a customer with product information and time spent on answering questions. Tyler Long Has been amazing every time I consult with him on questions about products. Usually I don’t have any questions because he is so thorough in his presentations and questions and answers calls. I have also never had a question that the customer service team couldn’t answer or help me with. They are always there, happy to help and are live human beings that, sorry, speak good English”
“Chris helped me and my son with a new phone -with patience and care. He was multi tasking to get up finished up while he was trying to help other customers waiting in line. He was fantastic!”
9:30AM - 7:30PM
647 Elizabeth Ave, Elizabeth
Internet Service Providers
“I'd like to thank first Brianna who got me such a GREAT DEAL ON MY PHONE AND WAS SO GREAT WITH personality and with explanations to all questions and concerns I had . I'd also like to thank Florencia the other sales rep for also stepping in and adding extra friendly guidance. I would HIGHLY RECOMMEND THIS STORE AND I PLAN TO Go BACK AS I saw other items such as, a Great karaoke machine Im interested in !! If you need a phone and enjoy being treated nice and fair this is A GREAT AND I PRAISE THE LORD FOR SENDING ME THERE!!??????”
“We had to return a modem and decided to go to the Optimum store in East Hanover. While we were there Ashley waited on us . I mention to Ashley about how high the cost of our cable was. She asked me what we watched and worked up a package for us at a great savings with more channels!
Then she asked me what I was paying for my cell phone. Once again she gave me a great plan with Optimum. Thank you Ashley for this great customer service, savings which allows us to stay with Optimum.”
“When I lived in Bloomfield I would go to Boost mobile all the time I no longer live in Bloomfield but because of the courteous service with the owner I'll travel to Bloomfield just to go to his store”
“Brandon was and is amazing. He is very knowledgeable and wants to make sure that when you leave you are satisfied. He was very patient when he had to call customer service three times. He was very cordial and greeted all who entered the store.
Whenever I have a need for Verizon services, I will definitely seek Brandon’s guidance.”
“The gentlemen that helped me Wednesday even was extremely helpful and went above and beyond to make sure I walked out with my phone. He had to stay past closing time because there was a problem transferring my phone number and he made sure the issue was resolved. I am very satisfied. Thank you!! A+ service!!”
“Jason was extremely friendly and helpful. He patiently worked with us while we waited for information from our previous carrier, accommodated changes to one of our lines, and completed the transfer quickly once everything was ready. Great experience overall.”
“Joe has been troubleshooting tech troubles in my house on my devices for about 4 years. He works on my computer, Samsung phones, Samsung televisions and car blue tooth set-ups. Joe is patient and methodical. His fees are reasonable and he is sensitive to costs. I have had security breaches on my computer that he has corrected and set up protections to avoid future problems. He is pleasant and I trust him. Joe responds quickly to requests. I have used Geek Squad a few times but I prefer to call Joe because he comes to the house and does the work right away and is more reasonable than Geek Squad. He is certainly a lot faster. I recommend Joe 100% , he is an expert in his field, he is a nice man and his fees are reasonable.”
“Fernando was extremely patient, thorough and kind during our transaction yesterday. I had a rambunctious 1 yr old who couldn't stay still. He solved the account password issues and uploaded my former carriers pay off bill so easily. He should definitely be considered for a promotion.”
“My husband and I always come to this store, they help us transfer information to our new phones and they always have better prices than other Boost stores. I recommend it!”
“I was in the store not so long ago and the experience was excellent, I was attended by Ricky, a great representative and excellent service. Everything is very clear and a lot of help. Go with him!☺️”
“Yanet and Enmanel did a fantastic job solving an issue I was having with my account. They were courteous and professional and took the time needed to remedy the situation.”
“That is whenever I call they answer and are always there to solve the situation and you’re always in stress when your computer is down, but they take the stress away”
“Moe helped us get a new phone and new lines. He made it so easy for us and so much fun! I totally recommend this store if you want to open a new line, purchase a device or upgrade. He helped us transfer and offered us the best for our account. Would always come back.”
“Completed two trade-ins at this store in February 2026 and June 2026 and both times, the staff at this location were very pleasant to deal with. Even got a free blanket since I went on a Tuesday !”
“All off them are so nice with me, they give me the best treatment I could ever have they are so respectfull with me excellent service from the young guy and the two ladies
Awesome ❤️”
“I had a great experience today at this location. Had just spent over two hours on a chat with customer service, trying to resolve a connectivity issue without success. Then fortune struck when I was sent over to speak with Tee. She asked about my visit and I explained to her what brought me in. She went right to work and within a few minutes resolved the problem. Tee was efficient, while being friendly and professional. It was a pleasure meeting her today, and she made my day a bit easier. Thanks Tee!”
“I been coming to this place for 5 year the best customer service ever ☺️ very generous, place always clean very respectful from the manger Zakir to the employee AJ,Petar,Malachi and everyone else best place to come to get your phone and more ?”
“Great experience and personal experience interacting with Shaveen. She was able to help me solve my issues almost instantaneously. Highly recommended and knowledgeable with phone.”
“One of my T-mobile frequent go to places for my cell neccesiates are at Broad & Market in NewARK. All of the customer service agents that have serviced me were/are congenial, friendly, patient, knows 100% of the info. Ask for Rodolfo or Asante and let them know Sistar referred.”
“The employee was really helpful and knowledgeable about all the phones and plans. She explained the difference between all the plans and what would work best for my needs. I was really happy with the plan and service I received from the saleswoman. I believe that Boost mobile will be my carrier for a long time.”
“I had an absolutely fantastic experience with Fabiola at T-Mobile! She was incredibly knowledgeable and took the time to understand my needs, walking me through various options without any rush. She was patient, professional, and genuinely seemed to care about helping me find the best solution.”
“I went into the store today and the guy helping me was outstanding please recognize josman he was great in helping me set up my new phone and case and screen protector just a overall nice person need to promote this person I also called T-Mobile and gave them his information great customer service thank you”
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“Juan did a nice job this morning ….helped me out by explaining everything to me where I could understand how to move forward on my device issue. I was his first customer of the day, he helped me as soon as I walked in. Great customer service ?”