“Rickie from Newark, NJ Optimum was excellent in helping me with my phone service. He has great customer service skills and I will be happy to refer anyone to ask for him.”
“My phone was a mess. Viruses, pop up ads galore. I was there for a few minutes. Then Handy came over to help. I explained my situation. He took phone and within minutes cleaned it up. Great Guy!”
“Hi, My name is Brandee. I really wanted to highlight the sales representative that went above and beyond to assist me. His name is Wandy! My screen fell off of my Metro phone and I really needed a great phone and he suggested Samsung which I love BUT it was almost impossible to port my number TMoblie bc I couldn't see the screen to get the verification pin. Once I was a to obtain the transfer pin all I had to do was call Wandy in thr store and he effortlessly got everything situated and working for ne without me having to revist the store!! Way to go TMobilt for having such a guy working there. If I have any issues, I will only visit the store on Jones Street and have Wandy handle it!!! Thanks again”
“Thank you for your attention to the entire ferry st team, I approached for the internet promotion of home Patricia kindly helped me with a special and created my tlife account”
“The gentlemen that helped me Wednesday even was extremely helpful and went above and beyond to make sure I walked out with my phone. He had to stay past closing time because there was a problem transferring my phone number and he made sure the issue was resolved. I am very satisfied. Thank you!! A+ service!!”