Optimum
Cell Phone Stores,
Internet Service ProvidersHours:
798 Brewers Bridge Rd, Jackson NJ 08527 Hours
About Optimum
Optimum, a cable and internet service provider, has received mixed reviews from customers. While some had positive experiences, such as a customer who praised the efficient and helpful service they received from a staff member at the Jackson store, others have faced issues. Customers have reported problems with identity theft, port scanning, and frequent channel blackouts. Additionally, the pricing after promotional periods was described as "outrageous." However, one customer noted that Optimum was the only available option in their former apartment complex. Despite the challenges, the company's office staff was generally described as friendly and willing to assist customers with their concerns. Overall, Optimum's service quality and customer satisfaction appear to be a mixed bag, with room for improvement in certain areas.
Most Recent Reviews
December 2023
I returned boxes closed acct. moving but kept charging me.
October 2023
Awful service told a different price every time I call. Wish xfinity served my area.
September 2023
Line was quite long on a Monday morning at 11am. Service was very good though.
More Comments(50)
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