Optimum
Cell Phone Stores,
Internet Service ProvidersHours:
798 Brewers Bridge Rd, Jackson NJ 08527 Hours
About Optimum
Optimum, a cable and internet service provider, has received mixed reviews from customers. While some had positive experiences, such as a customer who praised the efficient and helpful service they received from a staff member at the Jackson store, others have faced issues. Customers have reported problems with identity theft, port scanning, and frequent channel blackouts. Additionally, the pricing after promotional periods was described as "outrageous." However, one customer noted that Optimum was the only available option in their former apartment complex. Despite the challenges, the company's office staff was generally described as friendly and willing to assist customers with their concerns. Overall, Optimum's service quality and customer satisfaction appear to be a mixed bag, with room for improvement in certain areas.
Most Recent Reviews
June 2026
Edgar did a great job setting up my new phone and setting up my new account at Optimum.
June 2026
Great experience quick and easy Claudia was a great help ‼️
June 2026
Came in needing help with my phone. Edgar was wonderful and helped me
More Comments(93)
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