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“Went for a toddlers first passport with picture. They require you arrive 10-15 minutes early which I did, but got served 15 minutes late. Costumer service is kind and considerate, but for appointments for passport, expect delays.”
“Every time I walk into this UPS Store I’m always impressed with how friendly and welcoming everyone is. All the employees are very nice and helpful, but I have to give a special shoutout to Rick!
Rick always has a smile on his face and genuinely seems happy to be there. He’ll hold the door when you’re walking in with big heavy packages, happily scan everything for you, and if the printer isn’t working or there’s a jam, he’s always there ready to help. If you come in with kids, he’ll even offer them a Dum-Dum lollipop, which of course they love.
It’s just nice walking into a store and being greeted by someone who is always smiling and actually seems happy to help you. The whole staff is great, but Rick definitely deserves the shoutout.
Hopefully someone from UPS reads this and gets the man a raise or promotion! 😂 He deserves it!”
“Your employees are very helpful and knowledgeable. I need some advice about some things and Matt took the time out to help me. He’s a very nice person. Thank you”
“Affordable shipping best secret in town they provided all the help I need for my personal and business needs my return packages are handled with care for all my online purchases. My daughter who is a artist her paintings are priceless she found this affordable shipping place years ago she needed items shipped over seas and within the USA that's when I met first met Erin and Wendy both are always with a smile very professional and offer all the help, especially they have packed many personal items during my daughters move to another state. Our items are always handle with care and respect. Affordable shipping is the best! Affordable shipping is the best!”
“⭐️⭐️⭐️⭐️⭐️
I decided to try this post office because of their high 4.5 Google rating—and it truly did not disappoint. The customer service is superb, and ALL THE STAFF were friendly, patient, and wonderful, which made the process smooth and pleasant.
I especially want to commend BERNIE, who was the one handling my international package. She was very knowledgeable, thorough, and genuinely made sure that my package would reach the receiver safely. She even gave helpful advice to avoid any future shipping issues.
Even though I live a bit far, I’ll definitely keep coming back because of the amazing customer service. Highly recommend this place!”
9AM - 6PM
825 Towbin Ave, Lakewood
Shipping Centers
“Very fast and reliable!
Fulfillrite has been an excellent fulfillment partner: orders are handled quickly and the overall process is smooth and stress-free. The interface is easy and intuitive as well. Shipping prices are fair, with multiple options, from standard to express couriers, to better serve our customers.
A special mention to Steve, who always replies at lightning speed and pragmatically solves any issue that might arise. You never feel left waiting or chasing information.
Highly recommended.
Finerblack Jewelry”
“A helpful Fedex. At almost closing time, we took a little longer than expected to complete our task.The gal tried to be helpful, but she just couldn't understand what it was that we were trying to accomplish.Because she was kind, Fedex gets 4 stars. If she were smarter and more helpful, there would have been a 5th star.”
“The most amazing store to ever exist! It makes returning items much easier you can return all items from all carriers in one place! And they even provide a free printer, you can print out your label there if you do not have one at home!”
“So for whatever reason my package was rerouted here
unable to be delivered picking up and obtaining the packages always a seamless experience due to the staffs amazing help they go above and beyond took my personal phone number & called me with updates etc”
7AM - 12AM
2353 US-9, Toms River
Shipping Centers
“Staff was very friendly for some reason I shipped out a box and it was returned to sender with a sticker, stating my label was damaged not only did the staff member printed out a new label. She also taped up the box.”
8:30AM - 6:30PM
1358 Hooper Ave Ste D6, Toms River
Shipping Centers
“The wonderful gentlemen at the Hooper Avenue UPS store went above and beyond to help print multiple items for a baby shower. They were patient, kind, attentive and extremely helpful! We really cannot say enough good things about them and the assistance they provided. So much easier than the big box store that offers this service. We will be return customers for sure! Thank you again!”
8:30AM - 4:30PM
1 Brown Ave, Lakehurst
Shipping Centers
“The staff at this post office are amazing! They have gone above and beyond in helping our small business! They have saved me on multiple occasions. We are actually located in Tom's River but I will only use this post office.”
“Everything when great I need to pickup my load at the Lakewood New Jersey to save time on the final delivery. I called the Lakewood nj office and talked with Donna Morris and ask if I could pickup my delivery up at the Lakewood location she have to call and get back my load back from final delivery location and she called me to told me I can pickup my load at the Estes location in Lakewood NJ the next day after noon. Thanks to Donna going the extra mile for me.She saved me at least five days of waiting for my load.”
8AM - 9PM
495 NJ-70, Brick
Shipping Centers
“I wasn't sure what to expect going in person to get a new printer, but Peter made it an easy experience. He was knowledgeable and friendly and answered all of my questions, which made me comfortable. I would recommend if anyone is looking for a printer that he's your guy and he'll make the process painless.”
“Small Post Office but efficient. Have been here several dozen times and always have a good experience. Bernie is perhaps the friendliest, most helpful person one could hope to meet behind the counter in a Post Office. Don't hesitate to visit!”
“The ease of returns and the helpful ability of most UPS employees are to be commended. It is easy to do returns to Amazon when needed. UPS Store employees are well versed in returns to Amazon.”
“I've been using this post office for several years and have always had a great experience. The employees inside are consistently friendly, helpful, and professional. They take the time to answer questions, assist with shipping and package drop-offs, and genuinely make you feel welcome rather than rushing you out the door.
Many of the negative reviews seem to be about mail delivery, but the staff working at this location have always been excellent in my experience. One of the better post offices I've dealt with, and I highly recommend it.”
“This particular location has been very helpful and informative about all things passports and postal. I come with questions and they have answers. Plus, my packages arrive on time and not damaged.”
8:30AM - 5PM
200 Village Center Dr, Freehold
Shipping Centers
“Great experience at the post office. Suna was extremely helpful, patient, and professional while assisting me with my package and answering all my questions. Customer service like this really makes a difference. Thank you!”
“United States Postal Service — a place where time moves… on its own schedule.
You walk in thinking it’s a quick in-and-out, and suddenly you’re part of a whole tzibbur waiting situation. There’s always that one line that looks short but somehow takes longer than a full seder. You start off calm, and five minutes later you’re already checking how many people are ahead like it’s a cheshbon.
That said, once you get to the counter, things usually move along fine. The staff gets the job done — not rushing, not panicking — just steady. If you come prepared (package taped, label ready), you save yourself a whole extra sugya.
The self-service machines are a nice matanah when they’re working. When they are, you feel like you beat the system. When they’re not… you’re back in the oilam.
Pro tip: Come off-hours if you can. Otherwise, bring a little savlanus and maybe something to keep you occupied.
Bottom line:
Not the fastest stop in town, but reliable. You’ll get your package sent — just don’t plan it like a two-minute errand.”
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“I highly recommend this UPS store. The workers are exceptionally friendly and always greet customers with a smile. Their positive attitude makes every visit a pleasant experience. Excellent customer service!”