The UPS Store #5589in Jackson offers a wide range of services, including in-store and online printing, document finishing, mailbox rental, notary, packing, shipping, and freight services. The locally-owned and operated store is known for its friendly and helpful staff, with customers praising the exceptional service they receive. One customer had a mixed experience, where a package return was not processed correctly, but the store employee, Tom, went above and beyond to try and resolve the issue. Despite the initial problem, the customer was impressed by Tom's professionalism, courteousness, and willingness to help, which ultimately led to a positive overall impression. Other customers have also had great experiences at the store, describing the team as "fantastic" and "cheerful." They appreciate the staff's eagerness to assist and their dedication to providing excellent customer service. One customer even mentioned that they may start shipping items to themselves just to have the opportunity to interact with the friendly staff again. Overall, The UPS Store #5589 in Jackson is praised for its comprehensive services and its exceptional customer service, with customers highlighting the store's commitment to going the extra mile to ensure a positive experience.
