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“Moe helped us get a new phone and new lines. He made it so easy for us and so much fun! I totally recommend this store if you want to open a new line, purchase a device or upgrade. He helped us transfer and offered us the best for our account. Would always come back.”
“Experienced reps. My rep was Nelson and he did all he could to help me out re: a mess tmbolie in Jersey Gardens did. Although he couldnt really do much at that point, he was very knowledgeable and i def will be comoig here next time instead”
“Chris was amazing! He truly went above and beyond to help us. He spent many hours with us, but throughout the entire process, he made sure to communicate with us in such a friendly, kind, and engaging way. He was so patient and welcoming that we never felt like we were bothering him or taking up too much of his time. His kindness, professionalism, and dedication really stood out. We truly appreciate everything he did for us and couldn’t have asked for better help!”
“Amazing service! Ashley and Isaac helped us, and they were both fantastic. Ashley made our checkout process quick and easy. She is one of the most professional T-Mobile sales associates we've met so far. We really appreciated their excellent customer service and would definitely recommend this location”
“I really want to thanks Gus!
He is patient,helpful. It almost took 2 hours to solve our Apple Watch problem. There is no word can describe my gratitude！”
“Yesterday I was at the store, and despite having some difficulty with English, the person who helped me resolve my issue, which had arisen at another store, was very kind and helpful. I'd like to thank him, and if all stores were like this, it would be much better. I don't remember his name, I think it was Cris. Thank you very much for your help.”
“I see all the bad reviews but I had a great experience there! Here's why:
- The employee I interacted with helped me save a good bit of money, which is different than the smarmy sales rep on the phone, who tried to upsell me at least 5-6 times.
- He set up my new phone quickly and I didn't have to pay yay.
I was in and out with my new device rather quickly!”
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“Been using their service for more than a year and it has been quite stable and easy to install. Maria has been so helpful with setting it up and transferring our service to a different unit. Would recommend to friends”