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“Tarshann the staff here is awesome ? & excellent person she explains what to do & she takes her time to finish the work step by step .
Keep up , thanks a lot”
“Omg I love this USPS!!! The clerk was a very sweet old man. He was so nice! I will be coming to this location from now on instead of the one on Bergen. It wasn’t busy and easy to find parking!”
“To be the 1st of the Monty the worker today extra-multifasked and had the place without lines. I was there to send out 3 pkgs and the total time between entry and departure 13 mins.. I don't know the worker's name.. but she was Awesome 👌 👏.”
“Came here today there was only one person ahead of me the clerk was very helpful to the customer.She also had great customer service skills very refreshing.I live in the next town over came here to see if the service would be better and it most definitely was I will for sure be back.I dropped off a bunch of prepaid and they were scanned right away no waiting for days like the other post offices I really appreciated that.Very small location but I do not mind it.One thing I wish they had a drop off box for prepaid but can’t have it all I would highly recommend going to this location I will be back and I hope my experience does not change”
“I wish for the sake of the employees and people here that the location had more people working at one time, but the employee was incredibly helpful and efficient!”
“My five stars are for Cynthia—and Cynthia only!
I always dread coming to this location because of most of the staff is rude and unhelpful. Cynthia is the only one who is genuinely kind, patient, and helpful. She actually goes out of her way to assist customers, which is such a drastic contrast to the service we have received from other employees there.
Yesterday, my husband and I went in for our baby’s passport appointment. We had scheduled the appointment online and arrived on time, but the lady who initially assisted us was so short and impatient with us, as if our presence was an inconvenience. She also did not want to take our baby’s passport photo, so we went across the street to UPS to have it taken.
When we returned, there was a long line. My husband and I were both hoping we would not have to deal with the same lady again—and thankfully, we got Cynthia! She was kind, patient, and welcoming throughout the entire process. We joked around, and she made what had been a frustrating experience so much more pleasant. When I asked about the cost of expedited service, she even gave us a helpful tip that saved us money.
Cynthia was truly a godsend! We had considered coming back another day, but I’m so glad we stayed. All thanks to Cynthia!
To Management: please recognize Cynthia for her outstanding customer service. I also hope you will address the consistently rude and dismissive behavior of this other old, miserable lady. I think we all know who I am referring to. Customers should not be made to feel like an inconvenience simply for coming in to receive a service. The rumor is that she is about to retire, so she doesn’t care anymore. If that's the case, please let her retire already. It will do all of us good. Seriously.”
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“I have used this post office many times and always have a good experience. Unsure what all the one stars are talking about rude customer service, but I am always treated nicely and the people are incredibly helpful.”