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8:30AM - 7:30PM
321 NJ-440, Jersey City
Shipping Centers
“The folks that work here are beyond the best people I've worked with. I've had experiences with DHL, FedEx, and some private distributors that haven't been nearly as friendly, responsible, and accomodating as these guys are. Ms. Jackie runs a tight ship and it shows!”
“I wish I got her name but there was a young lady who helped me a couple weeks ago when I missed my signature-required delivery by a few minutes. I gave her my information and she called me back when the delivery person returned so that I could retrieve my new phone that I was desperate to replace since mine was damaged. She was so sweet and it was amazing customer service. I promised to leave a review and I am more than happy to because of how accommodating they were on such a hectic day! Little things like that make a big impact and her effort is not lost on me.”
“Riddhi that’s how I think you spell her name, helped me with printing some documents on my phone. I was having trouble with sending it to the email and she really helped me since I’m not the best with technology, she really went above and beyond. Thank you.”
8:30AM - 5PM
344 Grove St, Jersey City
Shipping Centers
“We love Postnet! We utilize Postnet for our business needs and they deliver. Excellent pricing and the fastest turnaround time anywhere. Really helps our business be successful and its great having a local business to service our needs. We highly recommend for business and personal needs!”
“I recently had a delivery from this company and the experience was fantastic. The team was professional, punctual, and really attentive to detail. Everything arrived on time and in perfect condition. I’d definitely recommend them to anyone looking for reliable service. Five stars!”
“Dominique, worked SOOO well with her team, and basically invited me in to make sure my order was specifically what I was looking for, she was patient, offered discounts that were qualifying for my purchase- and overall just made me HAPPY to be at Staples! The cashier (I didn’t get his name) told me about the recycling program. Helped me download the staples app to get the maximum pointed for my recyclables, and with SUCH - positive spirt. It made it FUN to go through a mundane “throw away”. This team is EXCEPTIONAL all the way around!!! Thank you for making my experience so fun and painless!”
“My sister asked me to send her some treats ? and iHad no idea as to how to execute. iBrought it here and they made the transaction seamless. iJust brought what iWanted to send and they handled the rest. Boxing ? printed the label and put that filler stuff in there too. So easy and with a great attitude and helped me send at the best rate I could find nearby. Turnaround time is amazing ? and now my sister is happy with me thanks ? to Pack Ship Mailbox ? Priceless. Obliged ? Def recommend for any and all things packaging.”
“Great customer service, I have gone there a few times and they have been a very good experience. Kieran was so helpful and getting some things I needed printed for my business, will definitely be going back again!”
“Came at a quieter hour late Friday afternoon. Was helped almost right away by Zion. Easy, smooth process to prepare an international shipping label and send some documents in the way. Store was clean, presentable, staff all appeared to not hate their jobs which is nice. Zion was friendly and efficient.”
“I currently work here. The company is great pay Is good and the people are fantastic. If you have a problem just have a conversation with the right people and it will get solved.”
“I have used this post office many times and always have a good experience. Unsure what all the one stars are talking about rude customer service, but I am always treated nicely and the people are incredibly helpful.”
8:30AM - 6:30PM
597 West Side Ave, Jersey City
Shipping Centers
“never had any issues going here with amazon returns, staff is friendly and pleasant, and they do the job quickly. my only complaint (isn't even really a complaint) is how far they are from my house. It's just a bit of a hike getting there and back for me.”
8:30AM - 5PM
344 Grove St, Jersey City
Shipping Centers
“Great shop in the heart of jersey city. Real people work here and care about the business, the community and the service they offer their customers who they tend to know by name (even tho I only go in like once a month at most)!”
“This review is solely based on one of the employees here named Nicole. I’ve had an issue with my getting my package delivered to my house. The delivery updates kept saying that my package was not able to be delivered because I wasn’t home, even though I was at home all day. I called this distribution center directly and after many back and forths, Nicole answered the phone. She said she would personally look for my package for me. When she heard the package wasn’t in the truck she was searching in, she made sure to contact the driver that had my package and made sure it was going to be sent to the pickup location I chose. She even told me she let her manager know about my package and would follow up with me about the tracking. Now here I am, I finally have my package with the help of Nicole! She did not have to do what she did, but she went the extra mile to help me. This woman is the kindest and most helpful person I have ever met. She deserves a raise, recognition, or promotion! With the terrible service I’ve had with FedEx service, it was all made up when she came along and helped me.”
“This company in Virginia Beach, va could be improved. I love this company. They're not money- greedy. You dont have to declare what's in the boxes one-by-one as long as they're not contraband. Just be honest with them.
first of all, pay the rent. There's a sign at the glass window in this location regarding non-payment of rent, it's padlocked. The boxes for shipment are inside the warehouse. Secondly, improve customer service skills. Pay the missing contents and compensate them for their inconvenience and bad costumer service. After all there's an automatic insurance for lost items. BE honest with your customers. instruct your employees and delivery people in the Philippines not to steal some contents of the boxes. Penalize all of them if they did because no one would admit it.
Been praying that Makati express cargo in Virginia Beach would soon reopen.”
“Just wanted to give a review and shoutout to Melanie, who works at this facility. Her customer service is excellent and she is very good at her job, THANK YOU MELANIE. I appreciate you.”
7:30AM - 7:30PM
123 Town Square Pl, Jersey City
Shipping Centers
“I saw an employee help a woman sign into her own personal email because “I don’t know how to do that and it’s not my problem”… the employees are wonderful and don’t let anyone tell you otherwise. I have never seen such an entitled person in my life and they still helped her… she was not old… best employees ever.”
“Tarshann the staff here is awesome ? & excellent person she explains what to do & she takes her time to finish the work step by step .
Keep up , thanks a lot”
“Omg I love this USPS!!! The clerk was a very sweet old man. He was so nice! I will be coming to this location from now on instead of the one on Bergen. It wasn’t busy and easy to find parking!”
“To be the 1st of the Monty the worker today extra-multifasked and had the place without lines. I was there to send out 3 pkgs and the total time between entry and departure 13 mins.. I don't know the worker's name.. but she was Awesome 👌 👏.”
“Came here today there was only one person ahead of me the clerk was very helpful to the customer.She also had great customer service skills very refreshing.I live in the next town over came here to see if the service would be better and it most definitely was I will for sure be back.I dropped off a bunch of prepaid and they were scanned right away no waiting for days like the other post offices I really appreciated that.Very small location but I do not mind it.One thing I wish they had a drop off box for prepaid but can’t have it all I would highly recommend going to this location I will be back and I hope my experience does not change”
Open 24 hours
80 County Rd, Jersey City
Shipping Centers
“My cars ECU showed up here at 12am last night. I’m scared i’ll never see it again based on the reviews from everyone else , will update later…
EDIT I got it . Only took a few days to get through, seems that international packages get stuck.”
“I wish for the sake of the employees and people here that the location had more people working at one time, but the employee was incredibly helpful and efficient!”
“My five stars are for Cynthia—and Cynthia only!
I always dread coming to this location because of most of the staff is rude and unhelpful. Cynthia is the only one who is genuinely kind, patient, and helpful. She actually goes out of her way to assist customers, which is such a drastic contrast to the service we have received from other employees there.
Yesterday, my husband and I went in for our baby’s passport appointment. We had scheduled the appointment online and arrived on time, but the lady who initially assisted us was so short and impatient with us, as if our presence was an inconvenience. She also did not want to take our baby’s passport photo, so we went across the street to UPS to have it taken.
When we returned, there was a long line. My husband and I were both hoping we would not have to deal with the same lady again—and thankfully, we got Cynthia! She was kind, patient, and welcoming throughout the entire process. We joked around, and she made what had been a frustrating experience so much more pleasant. When I asked about the cost of expedited service, she even gave us a helpful tip that saved us money.
Cynthia was truly a godsend! We had considered coming back another day, but I’m so glad we stayed. All thanks to Cynthia!
To Management: please recognize Cynthia for her outstanding customer service. I also hope you will address the consistently rude and dismissive behavior of this other old, miserable lady. I think we all know who I am referring to. Customers should not be made to feel like an inconvenience simply for coming in to receive a service. The rumor is that she is about to retire, so she doesn’t care anymore. If that's the case, please let her retire already. It will do all of us good. Seriously.”
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“Efficient service and super helpful staff, special shoutout to Henry today. I got there as as the store was closing but was met with kind welcome and expedited service. Loved my experience.”