Mattress Firm Kinnelon provides phenomenal service and support. The store's Sleep Experts are committed to helping customers get their best sleep. They offer a wide range of mattresses, bedding, and essentials from America's best brands, including Sealy, Tempur-Pedic, Sleepy's, and Serta. The store has a Love Your Mattress Guarantee and a 120 Night Sleep Trial. Customers have reported great experiences with the sales team, who are patient, professional, and knowledgeable. The delivery process is also smooth. Overall, Mattress Firm Kinnelon provides a great customer experience, making it a good choice for those looking for a new mattress.
Jenn is exceptional at her job ! Not only did she help us find the perfect mattress and at the right price but she asked meaningful thought out questions to help get us there ! I would highly recommend visiting their store ! Quick , easy & great customer service! We would give 10 stars to her if we could !
September 2026
I had such a great experience here, Danyeli really took the time, even after regular store hours to help me find the perfect mattress, he was very knowledgeable and very patient.
September 2026
Jennifer was a very professional, personable, patient, and knowledgeable associate. She did not use any pressure tactics and answered my endless questions. This made my experience pleasurable and decision to buy mattresses for two bedrooms from Mattress Firm easy.
