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Open 24 hours
715 NJ-15 South, Lake Hopatcong
Banks
“TL:DR - David was awesome, helpful, and insightful. Their network hub and add-on employees, not so much.Since it was lunch time, this branch was pretty busy. I stood in line for around 10 minutes, which in the long run, isn't bad. Folks being helped at desks nearby were getting the usual bank spiels, and others on the line were doing more average things like deposits, cashing checks, etc.David was working solo at the bank teller window, and doing a fantastic job. It was obvious he skipped lunch to help us, but he was bright, helpful, and moving things along smoothly. Another employee emerged from the break area, and tried to help some folks on the line with her tablet device - which was when she discovered their network was down. The other employees nearby (who said it might be because they don't work at this branch, either) were having the same problems, so everyone at the desks had to join the one line for the one bank teller window. Just, yikes.When it was my turn, David got me squared away with the Cashier's Checks I needed quickly, precisely, and kindly. It seemed like he was the only one on home turf there - I wonder what happened to the others who usually work there? In any case, if you go here, ask for David. And don't waste your time going to the desks.”
“I have been looking around for an auto loan and stopped at this branch. Growing up in dover and dealing with the previous credit union I did not have high expectations for them, but this new bank and management team has been super helpful with the whole process. Nowadays taking time off from work and do paperwork at a bank is super tedious but they did the whole loan in a couple of days via email. I do hope more people would take advantage of the low interest rates from a local credit union before going into big banks with sky-high interest rates. I can't stress how knowledgeable and helpful Yajaira was at the Dover branch. I'm super thankful for all the help and information everyone has given me.”
“I had such a great experience here. My first time here I came at a bad time but everyone was great at helping me open a IRA and a checking a savings account. Andrea was super helpful very professional and helped me as much as possible. And Kelly is a doll so happy there’s a coin collector with no fees. Going to start saving now. And the building is so beautiful inside and out. Very nice clean. Thank you for your service”
“I had stopped by the Bank of America Randolph branch just to ask a simple question. However, a lady named Athanasia assisted me with such care and helpfulness that I ended up opening an account and applying for a credit card. It truly is a magnificent branch with incredibly wonderful employees. Thank you very much indeed..”
“The customer service at the Andover branch is outstanding. Jordan, Taylor and Sophie always greet me with a smile and cheerfully process my transactions. Dan, my financial advisor is knowledgeable, friendly and gives me great advice. I’m so impressed with the customer service here that I moved all my accounts from a much larger national bank that treated me like I was just a name on a spreadsheet.”
“I can't say enough wonderful things about my experience with the Sparta Wells Fargo branch. The customer service was truly outstanding — Nicole went above and beyond to connect me with the branch manager, Damon. Working with Damon was an absolute delight! From the moment we spoke, his positivity, professionalism, and genuine willingness to help truly stood out. What could have been a stressful situation turned into a smooth and even enjoyable experience, thanks to the incredible team at this branch.”
“Tammera is GREAT, BEAUTIFUL, & Not Replaceble w NoOne! She's Won Many ? Very Patient, Attentive, Helpfull, Deserving of Advancement, Thank You Tammera @ Mount Olive PFCU”
“No one at this branch has ever been rude in any way. Everyone here is helpful and polite and has been here for years. I come into the branch every week with my payroll check to deal with them in person because of the great experience!”
Closed
240 NJ-10, Succasunna
Banks
“I'm not sure where this branch gets their employees but literally every single person here is so kind and not in a fake customer service way but like just genuinely nice people and helpful. This branch is not the closest to my house but I am switching and making the drive, that is how much I like it.”
“Third time been there since I moved around here couple years ago. Want to give compliment to Hiral who assisted me issue new debit card and break changes today. She provided excellent and friendly service.”
Closed
535 NJ-10, Randolph
Banks
“Chris from TD Bank in Randolph provided excellent customer service. He was friendly and easy to talk to, making the process of setting up my new checking and savings accounts a breeze. Chris even took the time to share his recommendations for the best local restaurants and coffee shops in the area. His personable demeanor and willingness to engage in conversation beyond just banking made the experience truly enjoyable”
“Although I live in Denville, I drive to this branch all the time whenever I need something. The staff are very helpful! It’s a small business and banker hours can be frustrating, but they are very helpful here, especially navigating 529 fund withdrawals.”
“Absolutely love this bank! All of the tellers are fantastic, efficient, friendly, and make a point to remember you. This is the best Valley branch I have been to and they are both professional and amazing at what they do. Highly recommend!”
“Kathryn is a lifesaver. I accidentally opened a second account but failed to open them under the same umbrella, making it a bit of a nuisance, but Kathryn managed to clean up my mess and get me on my way. Now I can get some of these monthly fees waived! Thank you so much!”
“I have been banking with Lakeland bank since '78 never had any issues the staff has been very helpful a few times I needed financial advice Nancy or Susan were gracious enough to help me make the right decisions.”
Closed
340 US-46, Dover
Banks
“I wanted to thank Frank who helped open an account for my 16 year old son and recommended Pops for breakfast which is down the street and is a great place to eat.I live in Budd Lake and went to 3 banks there to open an account. They all seem to have layed off so many people that you have to make an appointment to open an account.I have been banking with Provident for 30 years and have never had a problem and the people have always been helpful. I moved and the bank is a bit far away, but I am loyal to people who help me and it has been worth the drive. I thought I'd try a bank closer to home for my son, but they really did not seem interested enough to provide the service that they used too. Provident still does.Frank spent at least a half an hour with us opening the account. I really appreciate his attention. It is what I am used to with Provident.I do most of my stuff online, but it is nice to be able to go into the bank and talk to someone instead of dealing with an AI auto attendant that you normally get when you need to call. Provident still provides in person personal service with a minimal wait and they are nice about it.I highly recommend Provident bank and once again thank Frank.”
Closed
80 US-206, Stanhope
Banks
“I had an awesome experience with Javier. He is an exceptional banker, very organized, detail-oriented, and attentive. He truly helped me a great deal throughout the process. Javier is a wonderful representative of the brand and deserves all the recognition.”
“I just wanted to share how helpful a man named Pat is! I had accidentally transferred money into a wrong account and called frantically hoping they could help me reverse it. He went above and beyond to help me. He has called me multiple times with updates as to how he was able to help me get it reversed. I was honestly in shock that he followed up with me because I figured no one would. His customer service is beyond amazing and I just want to thank him for all his help. Pat deserves a raise for his hard work!! Thanks again for all you help Pat!!!”
“Susan at the Sparta branch has always been helpful and courteous for my Mother-in-Law and me when we need assistance with her account information. She goes above and beyond. ?”
“I could not be happier with the service at the Netcong branch.The officers are willing to drop everything to help you. The tellers are amazing. Always walk out with a smile and a lollipop... haha !!! ❤❤”
“I highly recommend this branch for any banking needs. All the staff are great to deal with, which makes the branch as a whole run smoothly and efficiently. Denise is great to work with. Alex does an exceptional job for me whether it’s through the drive thru or in the branch building. He can get 12 transactions done in 12 minutes. It is nice to have such a positive banking experience every time I go.”
Closed
342 US-46, Budd Lake
Banks
“One of the best banks in the area Jasper, Kate Scott, Andy and the drive-through teller girl always greet you with a smile. These folks are on top of their game and make you feel like a valued number one customer 10 stars would do more justice.”
“1st time here at this branch and my experience went pretty smoothly. Joseph helped my wife and I setup a CD account in a timely manner. We went on a sat morning there wasnt many people. We where in and out under 30 minutes.”
Closed
136 Water St, Newton
Banks
“I had an outstanding experience working with Jill when I went in to apply for a personal loan and open both a checking and savings account. From start to finish, the process was seamless, professional and surprisingly enjoyable. Jill walked me through each step and answered all my questions with patience. What impressed me most was how personalized the service felt.”
“I had a great experience working with Nabila Abdelhadi at this PNC Bank location. She was an absolute joy to work with and made the entire visit feel welcoming and easy.
Nabila took the time to walk me through features I already had available but didn’t even know about—like free checks included with my current card program—which I truly appreciated. Her knowledge, patience, and genuine hospitality really stood out.
If you’re visiting this branch, you’re in great hands. Nabila and her team will absolutely take care of your needs!”
“I recently went to this branch for the first time and was helped out by Anita. Anita was very helpful and quickly helped me solve a credit card issue I had been dealing with that I could not get resolved online or over the phone. Thanks Anita!”
Closed
32 US-206, Stanhope
Banks
“I had to go to PNC to close out a business account and Daniel was so friendly and helpful. Everything leading up to closing out the account was stressful, so being able to have it taken care of so quickly and easily was a huge relief. The entire staff at this branch was pleasant to work with. I would absolutely recommend coming here if you need to do any banking in person with PNC.”
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“Cathy Foy and Shanna were so helpful, sweet, professional and knowledgeable when I went there on 4/6/2026. They helped me with a beach bank account and changing signers. What wonderful humans. Thank you for your help. I look forward to more positive experiences at Valley.”