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“Christina Wanas, the supervisor, provided excellent customer service. She was able to quickly resolve an issue I wasn’t able to take care of on the phone, despite talking to multiple people. She went above and beyond and worked quickly. If she ever left Provident, I would follow her!”
“I came in to make a pretty important deposit sounds simple enough right? Of course, but honestly it takes a special kind of person to take a simple transaction and turn it into something extraordinary . I noticed someone new was working at this branch her name is Antonia she has a very high spirit and is extremely welcoming she offered new services without being pushy about it all and left me not only assured but left me with a fresh breath of air that I can look forward coming back knowing someone works here who CLEARLY loves they’re job and does it with warmth and a huge smile on her face.”
“I've created four accounts here over the last several years, and use the app, ATM, and tellers quite often. I have never been disappointed with any interaction I've had at the Leonia branch. Specifically, Nellie, and Lena are outstanding and always willing to go the extra mile. Kudos all around.”
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“I can't say enough good things about Jean Pierre Ochoa. Every time I visit the bank, he goes above and beyond to help. He recently helped me open a new checking account and was incredibly fast, but he also explains everything and he makes sure I understand. He remembers little details from previous conversations and greets customers like a friend every time. It's rare to find someone so kind and professional.”