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“Jessica helped us get exactly what we needed super quickly. She was friendly, professional and a pleasure to work with. We needed a couple of documents notarized, and she explained why she could only notarize one and not the other, and did all she could to help. Thanks for the great service!”
“Employees are amazing!!!! Jordan and pearl and Maria were superb and a real exemplar of character and what you are looking for in employees. 10/10 experience, if you are looking to have your shipping and printing needs met, don’t go anywhere else! They really care about you here!”
“Always have a positive experience in this store. Manager Sam always very helpful and able to help with whatever I need. Great customer service which is harder and harder to come by these days. Much appreciated. Keep up the good work!”
“I always have the best experience at this UPS Store! I come here often to return Amazon packages, and VK and the entire staff are absolutely amazing every single time. They’re patient, professional, and go above and beyond—especially when I show up with so many returns. They make the whole process fast and stress-free.
The location is super convenient with a big parking lot, and there’s so much nearby and in the same plaza—gambling tickets, a pharmacy, and more, so you can get all your errands done in one stop.
Highly recommend this UPS Store at 448 Chamberlain Ave. Great service, great staff, and always a positive experience!
THANK YOU VK AND ENTIRE STAFF FOR ALL YOU DO ❤️”
“The staff. I have worked with Patrick three times for shipping & shredding and he has been great. He is very easy and fun to work with which makes the visit worthwhile. He is the best!”
“I was shipping something from another state due to an address mishap with a FedEx label. This involved multiple parties. The people at Montclair Shipping were so nice over the phone. Extremely helpful even without getting anything out of it in return. They had me email the labels and the person who received the packages dropped them off and everything got situated perfectly.
They saved my butt! And all over the phone.”
“I've used this location many times to ship cross country. The staff is phenomenal, and always goes out of their way to be helpful, even when the issue was my fault they're always quick with remedies”
“I can’t say enough good things about Nic (the owner) and his incredible team at this UPS Store! They went above and beyond to make sure a time-sensitive package was picked up and delivered same day on time and without a hitch. We called the store expressing the urgency of the package delivery and Nic personally stepped in to coordinate everything and made what felt like a stressful situation completely seamless. Nic went above and beyond and delivered the package himself. The level of care, professionalism, and follow-through was outstanding. This kind of service is rare, and I’m so grateful. Highly recommend this location if you want your package and your peace of mind in good hands! Our company will be forever grateful! Thank you!”
“Just finished doing a bunch of returns at the UPS store in Franklin Lakes. Jay was wonderful. Extremely helpful and efficient. I recommend to anybody to use this store. Ask for Jay!”
“Best ship center, owner is super nice and professional, I have been working with for the past 6 years since he was at the previous location, that location was good too, but this locations is even better, I have never had any problem with my package and shipment with him and his ship center. RECOMMENDED??”
“Always a pleasure sending my packages from this store. Chuck is friendly, knowledgeable, helpful, and thorough. My packages make it on time and in good condition.”
10AM - 3PM
576 Valley Rd, Wayne
Mailbox Centers
“I had an excellent experience at the UPS Store in Wayne, NJ, thanks to Akshay. He was tremendously helpful in assisting with an international shipment from the U.S. to Canada. Akshay took the time to walk us through every step of the process and suggested the most efficient and cost-effective shipping option for our needs. His professionalism and attention to detail made a potentially complicated process smooth and stress-free. Highly recommend this location and Akshay for any shipping needs!”
“In addition to all that the UPS store provides, I was elated that they had a notary. I was able to complete all my tasks. The team there was very nice and helpful too ??”
“I have been here several times at different times of the day, usually to return something but also to ship something. The staff has been helpful whenever I've come here.”
10AM - 3PM
136 NJ-10, East Hanover
Mailbox Centers
“I really like this UPS. It has a young and friendly staff that make Amazon returns a breeze. I prefer this one over the Florham Park location. It's night and day in regards to customer service.”
“Amazing customer service! Shawn and Charlie went above and beyond to help package a fragile item for me and made sure I didn't overpay for shipping. Great experience which is hard to find these days!”
“I had to buy some posters for my sister's birthday party and from the moment I had questions, to the moment the print were in my hand Nirav made sure I was taken care of. He paid attention to the smallest details in my request and kept me updated every step of the way to ensure I was happy with the final print. I definitely recommend coming here for all your print and poster needs!!”
“Everyone there is extremely helpful, professional, friendly, and knowledgeable. They solve every need for business and personal mail needs. Very highly recommended!”
“First time in this store and I had so many returns! There was a very positive vibe and the guys working seemed like they actually like their job. Randall specifically was very patient and helpful in my indecisiveness. Thank you!”
“If you need something packed - this is the place. They packed my 27inch desktop imac in a box to be checked on the airplane - going to Greece! They did an awesome job. I just took the computer out and it is perfect and works! They were helpful, efficient, communicative and worth the money. Thank you so much!”
“Good day at this customer service place, they treated me well! But there is terrible attention when trying to receive a package to my home, they ask me for different cards from the Apple application and I don't receive anything, yet total mistreatment of customers I still don't have my documents in order but it doesn't give them the right to treat me like that”
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“They are the best most helpful, and friendliest packaging , and shipping store in the area. They do a great job, and are always helpful and fair. Support your small local businesses, especially when they work hard and deserve it. I've even used them to transform VCR tapes to DVD, and used their fax services too.. Five Stars *****”