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9AM - 7PM
26 Wilson Ave, Newark
Banks
“Very very nice service.
Giane is to be congratulated, she is super friendly and attentive, always very polite and attentive, it is always a pleasure to be served by her!!! ????”
“I had an outstanding experience working with Natasha Sharra, a Relationship Banker at Bank of America in West Caldwell, NJ. From the moment I sat down with her, she demonstrated a level of professionalism, patience, and genuine care that is truly rare.
Natasha took the time to walk me through the process of opening a trust account for my aunt, who is currently going through the Medicaid process—a situation that can feel overwhelming and complex. She explained everything clearly, answered all of my questions thoroughly, and made sure I felt confident every step of the way.
What really set her apart was her commitment to going above and beyond. When I needed assistance retrieving information on older deposited checks—something that even the general customer service line couldn’t resolve—Natasha stepped in and made it happen. She didn’t just do her job; she took ownership of the situation and ensured it was fully resolved.
Natasha Sharra is a tremendous asset to Bank of America. Her dedication to personalized customer service, attention to detail, and warm, approachable demeanor make her someone I would highly recommend to anyone in need of banking assistance.”
“I had an excellent experience with Shah from the Wayne branch. He was extremely helpful during our recent interaction and demonstrated a thorough understanding of the services offered. Shah answered all of my questions with great professionalism, clarity, and patience. His customer service skills really stood out, and I left very impressed. Highly recommend working with him”
“Self Reliance has has been by far my best experiences in banking! The staff are incredibly helpful and make everything smooth and seamless. I spoke with the branch manager Irene, her and the team sat me down and helped me with my online banking, and we had a lovely conversation. She also educated me on options that I can use to grow my money with them! I will always love Self reliance, and extremely grateful they are here in Newark!!!?”
“I Love to come to Paterson but it would be even better if they opened on Saturday. Mya F from Paterson Branch she is helpful very courteous I love the Paterson branch.”
“Jada Henry is my personal exemplary banker who goes over and beyond with a smile and professionalism. Truly a treasure to Foundry Bank and the reason why I continue to do business here.”
9AM - 4PM
615 Main Ave, Passaic
Banks
“That Bank location is the most polite peak I’ve ever met especially the Bank manager. I think her name is Judi or Judith. She is the nicest person you ever ever wanted me and there’s just one other guy that helped me get my online banking open. I forgot his name, but I will never forget. I recommend this Bank for you”
“Nara was such a very helpful representative. She was patient and very detailed. I felt extremely comfortable and productive working with her to fulfill my needs.”
9AM - 5PM
753 Ridge Rd, Lyndhurst
Banks
“Warm welcoming environment from Lesley, Jackie, Coreen and Inez who are very courteous, extremely helpful with any personal and business banking transactions. Would recommend this branch to anyone.”
“Columbia Bank’s teller team delivers exceptional service every time. The staff are consistently courteous, professional, and efficient — they greet customers warmly and handle transactions with care and accuracy. Whether depositing funds, handling business banking needs, or asking general questions, the tellers make every interaction quick and pleasant. You can tell they take real pride in their work and in representing the bank. It’s rare to find such a friendly, reliable group in today’s fast-paced world. Highly recommended!”
9AM - 4PM
80 W Century Rd, Paramus
Banks
“First time visiting this place and got to say it was a great experience. They had to take a few extra measures to authentic me which can be a bit annoying but hey they are very nice and get the job done. Will absolutely return.”
“Wyckoff’s Bank of America offers impeccable service with an incredibly knowledgeable and friendly staff. Each member of the staff is always available, ready to answer any questions and resolve any needs with professionalism. The branch is well organized, and the banking experience is always pleasant and smooth. This service definitely deserves a very high rating!”
“Mr. JULIO Valdez is one of the best he’s always helpful one of my favorite Valley national branches. Great customer service the company and I always appreciate you guys and everything you do.”
9AM - 5PM
128 Market St, Passaic
Banks
“Great experience with second home mortgage. Mrs Paulina Namiotko very professional, always available, answer in timely manner. Closing was smooth and fast. Highly recommended”
“Situation was corrected by Tony Randall and Branch in Lincoln Park took care of the problem. Corrected all items and highly recommend this bank and irs friendly staff. Thank You!!!”
“The greater alliance Paramus location is great. The staff is friendly and efficient. There is usually not a wait but if they happen to get a small rush the are quick to voice that they will be right with you. They offered a refreshment while i waited to see Amy about my account which was so sweet. 100% would recommend banking here.”
9AM - 5PM
80 NJ-17, East Rutherford
Banks
“Super friendly staff here. My phone died and I can’t even unlock my car without phone working and they allowed me to browse a charger. Great amenities. Nice environment. Would definitely bank with them based on customer centric experience and services they go above and beyond banking needs.”
“I had a pleasant experience with Quasim at the teller line he was very kind and patient. I also noticed how engaging April was with all of the members in the lobby. She was very family oriented. I’m glad I referred my wife to the credit union. We miss Emily but I’m glad Lizbeth is still in Newark”
9AM - 4PM
1445 NJ-23, Wayne
Banks
“We went to the Wayne Nj branch on Valley Road and met Kate Boje. She was extremely helpful and so knowledgeable of her job. She explained everything so clearly and was very patient. I feel leaving this survey is the least that I could do in return. Thank you again.”
“I had the pleasure recently of using XCEL to consolidate credit card debt that was sitting at 28% which is the norm now for credit cards. I dealt with Susan who was excellent and made the process really easy. The loan was done in one day! I also refinanced my car loan with XCEL back in July and saved over 120 a month on my payment Would definitely use them again in the future!”
“I would like to commend the outstanding customer service I received from both the bank teller and management team. Everyone is always super helpful.??
I truly appreciate their dedication, professionalism, and friendly attitude. Thank you for making my banking experience smooth, pleasant, and stress-free.”
“I went to the bank today and Marilyn Cruz assisted me with a balance transfer credit that I did in Ferry St due to the service I received there I came to this location since it’s next to my home and will be coming here always excellent service”
9AM - 4PM
1422 Broad St, Bloomfield
Banks
“The bankers at the Brookdale branch have been an answer to prayer for my family. Maria is professional and kind. She advocated for our financial needs making it possible for us to move into our new home. Arlene took the time to review our situation and helped us out. As a new customer this bank is extremely impressive and lives out great customer service.”
“I tried to close on a mortgage purchase and underwent compliance review which made me pass my original closing date. Kevin has been more than helpful to follow up and speed up this review process for me and he got my problem addressed within less than a day after the case has been transferred to him. Greatly appreciate his professionalism and expertise.”
“Julissa at Wyckoff helped me with my CDs today. She was very, very good. She had good recommendation which I went for. She’s very patient and quite good at what she does.”
“If you would like to share your feedback in a Google review, copy it from below:
Deisi was so helpful when I came in to close out and open a new checking after my account compromised by a stolen check. She did everything quickly and efficiently so that I would be at ease with all of my transactions. Also, I received a couple of follow up phone calls, one from Mitchell and one I believe from Mo, to make sure that I approved transactions during this process. Thank you so much to everyone.”
9AM - 6PM
19 Park Ave, Rutherford
Banks
“Since beginning banking with Blue Foundry a year ago, I have been thrilled with the ease of banking and fluid courteous assistance! Great rates in short term cd’s and terrific customer service!”
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“Changing my review from 1 to 5. I recently found out that the problem I was having was with my ATM card and not the ATM machine always being empty. Daniel, thank you for reaching out to try and resolve the issue.”