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“Very responsive and professional maintenance team. We put in a work order and we were able to get someone to fix the problem within a couple of hours. The team also does great work.”
“Overall great experience, especially from a building management and maintenance perspective. Emir and team are great at dealing with any maintenance issues in a timely fashion!”
“Matthew Miller was excellent to deal with. He was responsive, organized, and very knowledgeable about the building. I would highly recommend working with him in the future.”
“I have been living in the building for the past two years and have found the Handymen staff, Luis, Erick, & Dawa superb both in their skills and response to any repairs I have needed in my apartment. Despite the concierge staff, Joshua, Roberto, Tai, and Ahmad being submerged by Amazon deliveries everyday, they provide a very positive and caring environment. They show personal interest in the many issues tenants express and the support I received after the loss of my beautiful dog Blanca will always be remembered. They are very well liked by all of us. The doormen, Vinko, Abdool, & Frankie greet me warmly and always concerned with my well-being. They are always present to assist me with heavy deliveries and make certain disabled tenants are safely escorted to the elevator. There is a positive relationship with the concierge staff and both work effectively to handle all the daily tasks required. The porter staff, too many to mention, maintain the building with pride and handle the difficult issues confronting them daily with tenants inappropriate disposal of recycling and garbage appropriately. The amenities are kept safe and spotless. Rafael, Service Manager, keeps Murray Hill Tower efficiently running daily.
Thank all of you for helping me make my transition back to NYC a very good one.”
“Love living here! Clean amenities and management is super chill; they never bother you with anything. Alex and Mike at the front desk are awesome, always make you feel welcome.”
“Our tour representative, Tamar, was absolutely wonderful! She had such spectacular energy and made the entire experience enjoyable. Tamar took her time showing us all of the amenities and different layouts, answering our questions and making sure we felt comfortable throughout the tour. She truly made the experience pleasant and memorable.”
10AM - 6PM
44-28 Purves St, Queens
Apartments
“The place we called home in the past 5 years. We loved everything about our experience here. We made so many friends, enjoyed the amenities and left with a bunch of incredible memories. Thank you to the amazing team behind: Ali, Andy, Ben, Robert and everyone else for everything you’ve done for us. Myself, my wife and our cat Toulouse will miss The Forge!”
“I am considering moving in to the Landing and I had a tour with Nour and she was very helpful and answered all my questions with kindness and she was very knowledgeable.
I loved the property and it would be a great fit for my family to move in.”
“I moved to the Grove of Watsessing about a month ago, and it has been nothing short of fantastic experience. Prior to moving in, both Lisa and Stiben were extremely helpful and accommodating. I am a very thorough and inquisitive person, and they patiently answered all of my rapid-fire questions. The apartments are modern, spacious, and quiet. The neighbors are also friendly, and the maintenance team is responsive.
Lisa has a warm, nurturing, and welcoming aura about her. I enjoyed chatting with her before she gave me my keys to my apartment.
Stiben is diligent, knowledgeable, and efficient. He just has a readiness about him when it comes to servicing the tenants here.
Together, both Stiben and Lisa create a wonderful relational dynamic that represents One92 and Grove Watessing very well. They have no idea how much their professionalism helped with my transition and feeling settled overall. I am glad to be under their property management.”
“After three days, and over 20 apartment tours with numerous realty agents, it was such a breath of fresh air to work with Michael at 300 East 39th Street. He was not only knowledgeable and friendly, but really wanted to help us find the best apartment. He walked us through the process and showed us all our options on his computer. We then were able to tour apartments like the ones which were in our price range and size requirements. The best part…since we were running straight to the airport to catch our flight, he offered to help us using his computer to fill out the application and make the deposit. I left there with a huge sense of comfort knowing that my children will be in good hands when they “hopefully” move into the building after being approved. I recommend 300 East 39th and Michael to anybody looking for a fabulous apartment and great customer service.
I would like to give a big shoutout to Michael’s counterpart Shawn at Murray Hill Towers who was amazing as well. He didn’t have any apartments available for us, but could not have been more informative, helpful and friendly.”
“Had a great experience with the leasing team! They’re very helpful and responsive. As a rental agent, I recently placed a client in one of their buildings, and the application process was smooth and well-organized. Looking forward to working with Harlington again.”
“I love living here! Quiet, respectful neighbors, amazing amenities, and a management team that’s responsive and attentive to residents’ needs. The location is ideal for commuting into the city, and the neighborhood is filled with great restaurants and cafés. Would recommend to anyone.”
“I had the best possible service from Frank, Tom and Wilson last night! My fridge broke and I had just bought groceries for friends that were visiting from Colorado. They immediately gave me a replacement and transferred all of my items into the new fridge. I am so thankful for this wonderful team at the Prism!!!”
10AM - 6PM
100 Park Plaza Dr, Secaucus
Apartments
“I have moved here for a while. Really want to share my personal feedback about the life here. It’s a nice and quiet community. The office and maintenance are very responsible. Also, it’s so convenient since the NJ transit bus station is nearby. Definitely recommend to everyone who’s looking for a nice community to stay!”
Open 24 hours
330 E 56th St, New York
Apartments
“If you are staying in New York for a long stay, dont even think about staying anywhere else. This place has everything you need as does the surrounding neighborhood. The apartment we stayed in was clean, comfortable and had everything”
10AM - 5PM
4000 Riverside Station Blvd, Secaucus
Apartments
“Thank you, @Leticia, for your quick response and care in addressing the cold office issue. I truly appreciate how promptly you reached out to the support team and even brought in a small heater. Your follow-up and willingness to help make a real difference.
It’s wonderful to live in a place that feels so comfortable and safe.”
“My 5-star review reflects the people at 777. Terrance and Juan, the doormen, are GEMS! Friendly and professional. As a whole, the reception team is great. Pedro was also a pleasure to work with for service requests due to his sincere and kind nature. Also appreciated the leasing team working with me regarding my lease during some unexpected life circumstances.”
“We are very appreciative of Andy, the maintenance staff member, at the Avalon Teaneck.
He is always willing to try and find a way to get things done, rather than saying, “it can’t be done.” His positive attitude, persistence, and helpfulness make such a difference. It is essential and a pleasure for all the residents to have a maintenance team member, such as Andy, who is skillful, takes pride in solving problems and follows through until the job is satisfactorily completed.
Any employer would be lucky to have a worker with this kind of attitude and dedication.
Thank you Andy for all that you do!”
“I just want to thank management and maintenance for always helping me with whatever is needed.? Wayne head of maintenance is always on top of the work orders and keeping me updated on work that needs to be done in my apartment.TYElizabeth is a great person who helped me with moving into my apartment .And she is an angel TY to all of managementThank you for everything!Mara karolin”
“Heart warming story: we lost our dog on our roommate’s birthday party. However, we were lucky enough that we found our dog within a very short period of time, thanks to the stuffs, manager, and the residents here. A stranger found our dog on the street, and delivered him back to the building. The stuff was able to figure out that he was ours dog. The stuff, manager, and a resident kept him safe and sound until we got to our dog. One of the JP group chat was also posting about our lost dog. The community here is really nice and caring. A lot of people here have a dog, so everyone looks out for each other a lot.
I just want to thank the doorman, manager the and residents who helped out during this incident, without you guys help, a night of celebration would turn into disaster.”
“The Alwyn Court was made a New York City designated landmark in 1966, and added to the National Register of Historic Places in 1979. The building was renovated and converted to cooperative apartments in 1980, and the facade was restored in the late 1990s and early 2000s”
9AM - 5PM
168 Richfield Ter. Ste A, Clifton
Apartments
“Great experience with the maintenance office. The staff was professional, friendly and quick to respond. Everything was fixed properly the first time. Thanks German Suriel”
“I just recently moved in to this property and I have to say this has been the easiest move I have ever made. Savannah was so helpful always there to answer my questions and always got back to me in timely manner. Glad I can call this place home.”
“I enjoy taking Pilates classes with Fay and Natalie in the Edgewater NJ location.Clear instructions, caring about the participants, making sure that we are in the right position and good energy.If you have AARP supplement to Medicare, you get 4 sessions a month free of charge.Take advantage of it, you will enjoytaking Pilates.”
“Just moved in a few days ago & I must admit, the process has been stress free.
My girlfriend and I got the approval to lease the apartment within less than 24 hours and its a beautiful/refurbished space.
Specifically Esmeralda has gone above & beyond to make this process smooth as butter.
She responds to any requests you have immediately and she is very knowledgeable with the layout of the apartments.
She made this whole process a joyful one!”
“I had a great time living at this apartment for a year. For some context, I lived in a non-renovated studio but there was simply no other apartment on the market for the price like it at the time in the UWS. The renovated units here are absolutely beautiful and even my non-renovated apartment had nice appliances, just had a bit of a beat up parquet floor.
First for the pros:
- The lobby is beautiful
- I loved my apartment- beautiful partial river view, tons of sunlight, high floor, solid square footage for a studio
- Elevators are high tech and efficient- only a handful of times where I had to wait for a while, generally always got one fast and had it to myself most of the time
- Staff are all extremely nice and helpful and help foster a overall warm, friendly atmosphere
- Relatively fast response to work orders
- Management responsive to emails
- Their gym is ELITE for a building gym. If you’re a serious lifter you have everything you need here- dumbbells up to 100 pounds, multiple racks, large variety of machines and even a half basketball court! This was my favorite part and a big reason why I chose this building in particular.
Now for the cons, which were mainly due to my unit being non-renovated and shouldn’t have these same issues in renovated apartment:
- Bathroom sink was leaky and couldn’t be fixed
- Shower was slow to drain
- Wind could be extremely loud at times
- HVAC unit would make loud noises and occasionally had issues
- Occasionally saw silverfish in my apt
- Far from the subway but that’s known
Overall, really great experience living here and going to miss it- I had a special time here. If it weren’t for life circumstances definitely would’ve stayed another year!”
10AM - 6PM
211 W 56th St, New York
Apartments
“I’ve lived here for over 20 years and the location is excellent - incredibly convenient, with Central Park, Columbus Circle, and multiple major subway lines all within a 5 minute walk. The apartments are spacious for NYC, with large windows and lots of natural light. Windows were upgraded a few years back and significantly reduced street noise, which makes the apartment feel like an oasis in the middle of the city.
The doormen and staff are all lovely and go out of their way to help. Maintenance is very responsive and requests are almost always resolved same day. Would absolutely recommend.”
“We recently moved into the building and have been extremely pleased with the staff and overall service. The doormen are consistently welcoming, and the maintenance support has been exceptional. In particular, Jeff has been outstanding, responding promptly, handling every request efficiently, and always demonstrating professionalism and kindness. We’re very happy to call this building home.”
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“I’ve lived at Longacre House Apartments since 2021, and I can’t say enough good things about the office, concierge, and service team. They are always friendly, kind, and incredibly helpful with anything I need. Special thanks to Michael, Michelle, and Ernesto at the concierge desk for always being there when I need them and handling any day-to-day needs with such professionalism and warmth. They truly make the building feel like home!”