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“I wrote it earlier review what I meant to write with Christopher was very helpful, knowledgeable and attention to detail. His customer service skills went far beyond what he Knew About the right selection for me. When buying a mattress, it always seems like it’s hard but he Made it A great experience I’d highly recommend him when you go in the store ask for him”
“A successful visit! We have a new bed and are happy with the price. I'm not sure if all bedding places feel like dealerships but this one had the vibe. Especially during negotiation. Our salesman was very pleasant and for a Saturday there was no one in the store so the process did not take long.”
“Raydell is THE sleep expert. He was knowledgeable, patient and helped us pick out the right mattress for us almost immediately. I highly recommend coming here and talking to Ray if you want an expert's opinion on a great night's sleep.”
10AM - 9PM
545 NJ-17, Paramus
Furniture Stores
“Went there to look at a bedroom set we saw online and wanted to see in person before ordering. Intent was to look then go home and order it since it was coming up a bit less online. Kleny came up to us while we were looking at some couches while we were there. Wife was looking for a specific fabric to touch and feel but unfortunately nothing on the floor was what she was looking for. Kleny went above and beyond trying to help her find what we were looking for. Unfortunately not being able to find we were going to leave but did mention we were going to order the bedroom set. She wanted us to work with her to order so we let her work up the numbers. Once she came back with the amount l we mentioned it was a better price online. At that time she got her manager involved (Johnathan). After some back and forth, price matching etc, they came up with a number less than online so we made the deal. They were also able to get it delivered quickly. I wanted to call out that they were both excellent to work with and were both very personable. We had a good time chatting while the numbers were being worked out and we feel like we got a great deal. I highly recommend and would even suggest asking for her specifically (Kleny) if you go to this store. Sincerely, happy customers.”
“Jordan was super knowledgable and helpful in helping me select a new mattress. He took time to work with me, was not overly pushy or salesy - I really appreciated it!”
“Robert P. was incredibly helpful from start to finish. He took the time to understand my needs, answered all of my questions honestly, and never made me feel pressured to buy anything. He was welcoming, attentive, and genuinely focused on understanding my needs rather than making a sale. Truly one of the best salespeople I’ve ever met!
Instead of feeling like I was being sold to, I felt like I was being guided by someone who truly wanted to help me find the right mattress. As a very indecisive person his patience and guidance meant the world to me 🙌 He made the entire experience comfortable and stress free, and I left feeling confident in my purchase. Thank you, Robert, for not only helping me find the perfect bed but for making the entire experience such a positive one! Cannot thank you enough Mattress Firm”
“I bought a mattress with Kyle's assistance and am very happy.
He is knowledgeable and has great bedside manner. Very nice experience with no pressure!”
“Elijah is personable, patient and extremely knowledgeable about the many different types of mattresses on the market. He listened to our feedback, suggested other mattresses to try and never rushed us as we worked through the process of finding the perfect mattress. He made the whole experience easy and fun!”
“I bought a high-quality pillow from Mattress Firm, and Moncef is an excellent sales expert. He introduced me to different types of pillows and helped me choose the right one based on my sleep habits.
Unfortunately, FedEx lost my package. I contacted FedEx many times but received no solution. When I called the Mattress Firm store and explained the situation, my sales expert Moncef immediately understood and went above and beyond to help me get a replacement.
It was such a big relief, and truly the best Christmas gift I could give myself. Moncef is patient, knowledgeable, and takes great care of his customers both during and after the sale.
Highly recommend! Thank you, Moncef!”
“Mr. Robert Davis is very personable and a great listener. He helped me to choose the right mattress protector. I’m sorry that I am not in the market for a new mattress because I know Mr. Davis would spend time with me listening to my needs and use his knowledge to help me make an educated choice on the right mattress for me. If you’re in the market for a new mattress go to Mattress Firm on Route 4 West in Paramus and ask for Robert Davis to help you. You will not be disappointed! Thank you.”
“Thomas and Harry were fantastic! They really listened and heard what we were looking for...they were extremely knowledgeable and helpful! They were also delightful, honest and all around wonderful to work with!”
“Don’t walk , run to this store and ask for Melissa! There is no one else who could do more to help me find my perfect mattress and pull all the strings to make me the happiest customer ever. Melissa was kind, attentive and knowledgeable about every single mattress that I wanted to try. She was able to figure out what was the ideal mattress that would work best for me. She really put in a lot of effort and time to make my mattress dream come true. Cannot thank her enough. I have been to other stores that salespeople do not have that much professionalism or dedication to seeing the customer find the right mattress, Melissa has both of these and much more. It takes the right person to find the perfect mattress. I’m a side stomach sleeper so it’s hard to find a hard yet soft mattress. I thought I was going for a certain mattress but Melissa insisted I should try a specific one, and she was right! It was love at first try. Only a real mattress extraordinaire could find THE ONE for me, and I have tried quite a few by now.
The store itself is clean and has a great selection of mattresses to try. Parking on site.”
“Lori is an absolutely amazing salesperson p. It is rare to find anyone so knowledgeable and so helpful and so pleasant to deal with. I will be happy to recommend her to anyone who is looking to buy a mattress. I am more than satisfied with working with her.”
“Had a great experience shopping at Mattress Firm. Beatrice was helped me decide on the best mattress for my needs and was very informative in how to get the best deal.”
“Manny was very helpful and professional 👏 my husband and I liked his calm approach as he took the time to answer all our questions, even giving us his number to contact him if we should, need help with anything else. Sincerely we Thank you!”
“Fernando was amazing!! It was my first time shopping for mattress and I was cared for every step of the way. He explained the differences in each mattress and even moved the mattresses around to make sure I got the full experience at home. Even after I left he called to see how I loved my mattress. The delivery guys were great! I’ve been enjoying my purchases! Thank you Fernando!!”
“I came into Bob’s looking for a new cozy couch and that’s exactly what I found! With the help of Mark who warmly introduced himself and made us chuckle in the process. Very kind man, educated us on any sales going on and reassured id be able to get the couch brand new. Walked me through the check out and delivery process swiftly and now I can wait to receive my new couch! Mark is the best!”
“Great, friendly service from the entire team at Mattress Firm on Lex Ave. Talked us through the whole process and addressed any concerns we had. Ditch buying online and stop in here, you won’t regret it!”
“Just purchased some items from this store and received them today. The salesperson Johnny was so helpful and incredibly patient in answering my questions and helping me find the right items for my new apartment. He was also very supportive after my purchase when I had to adjust my delivery date and some details about the order. He made a stressful, chaotic move so much easier. The delivery team led by Jeremias / Eduardo today was punctual, polite and attentive. I’m very happy with my Ashley experience, thanks to these guys!”
“My salesman Yehon could not have been more helpful. The store was having a big clearance sale, there were many customers. Still he took the time to move a sofa away from the wall at my request so I could see it before purchasing.”
“Chris was very knowledgeable and patiently answered all our questions. He helped us choose the right mattress and went out of his way to extend amazing discounts.”
10AM - 9PM
1961 Broadway, New York
Furniture Stores
“Elias was extremely helpful and patient in helping us find a bed and bed frame that works for us and within our budget. Went to a few mattress stores before and he was the most helpful and honest. Thanks!”
“This has to be the best second hand store in nyc,I was there today ( my first time ) I saw videos on tiktok and everything its true you will find very good deals i got a sofa bed from blue dot for very good price RAY OR TAY I forgot the name but he was the only guy in there,his really helpful and friendly,very ,very good customer service...”
“Over the years I have purchased top quality furniture from Gothic Cabinet Craft . Tony is very helpful in ensuring that all goes well. I recently purchased a beautiful maple wood bookcase. I am very happy with the entire product. Thanks again Tony!!”
“We went in to buy a stressless chair. John helped and walked us through all the options. Everything was very easy and quick. Can’t wait for our chair to arrive!”
10AM - 9PM
146 NJ-17, Hasbrouck Heights
Furniture Stores
“Was helped out by Phil and he did a really great job with letting me try out different mattresses, letting me know the benefits of each one and also helping me stay with my budget. Never felt forced to buy something I didn’t want. Got my mattress and am very happy with it. Would definitely recommend this company!”
“Very good shadi
Adnan your furniture is very nice and delivery guy is very so sweet and beautiful. They got a decoration. I love it. I coming back again thank you so much love it”
“Excellent service! My salesman Reggie Lebreton was very knowledgeable and walked me through the ordering process. He suggested additional items that I had not thought to order and immediately set me up for delivery. ? Great job!! Thank you so much!”
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“Very Helpful. They helped me with all my furniture in my first home. Very professional and they helped me get everything I needed at a very very good price. Thanks again.”