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“I feel fortunate to be a Verizon customer. I interacted with Malay and his manager, Justin.
Both gentlemen were courteous and professional. I will certainly return to this location in the future. Thank u for having this caliber of employee at Verizon.”
“Faizan was very helpful and patient. He was professional at all times, and he’s very funny too! He set up my new phone with ease and answered all of my questions!!! Very nice person!!”
“Owen and Ali were very personable and positive! These guys were enthusiastic and knew their business to a Tee. Very helpful to assist me with upgrading my fios and cellphone! Very intelligent and patient with me!”
“Alex and Maria were really patient and friendly in handling my transaction and went above and beyond their job role ensuring customer satisfaction . Recommend this TW store.”
“Our family prefers coming here. Fast, friendly, and no nonsense! We had trouble with multiple corporate Verizon stores and such a 180 difference here. Thank you Pablo!”
“I had a problem with my phone charging. I took it to Cell Doc and the person working there Kadir fixed my problem immediately. It only took him 15 minutes to fix it. This is not the first time I took my phone to them. They always fix my issues and they are not expensive at all. I will always use them.”
“This was my best experience with a cellular store. Steve and Dave were not only extremely knowledgeable and helpful, they were nice and kind. Very patient with me as we looked through the options of my plan to add a new line. I would highly recommend visiting the store if you have any purchases, upgrades or questions. I couldn’t ask for a better experience. Thanks again Steve for all your help.”
“Miguel and Patrick helped me through a crazy situation with patience, empathy, and speed. Truly phenomenal service, and the only store I will go to for my phone/ service needs”
“Jodi and his team are always incredibly helpful and always look out for their customers as if they are family. We have been going there forever despite living in nyc because of how he treats us! Will always go back!”
“Definitely a very helpful and professional person I'll be sending others there to get the iPhone 17 very soon Forless Towing sends every one to att Plainfield”
“Always makes me happy when I need help and know that I can go to the Lyons AT&T and get excellent service. I never worry that someone is trying to take advantage of me or just make a sale. The man who runs this place REALLY knows what he is doing and answers all my questions. Unusual in this day and age!”
“Kaylee was great. She was courteous and friendly. She convinced me to get an upgrade to my old Galaxy S23 since it was overheating and battery life was dying out fast. She also convinced me to get a Galaxy watch. She was great with setting up my phone and watch even after I left the store with them, she helped me to continue with the transferring process. Her coworker was also helpful and friendly. I know where to go now for great customer service.”
“Professional, patient, knowledgeable staff!
Manager Jordany, Kevin and Mana were extremely helpful in assisting me with an upgrade for a new phone, staying within my price range and transferring my data. I highly recommend this AT&T location!!”
“I highly recommend the service they provide. I was there in January to fix my kid’s iPad that was constantly having charger issues and the home button was replaced. Two months later the home button was needed to be changed again and he made it for free of charge. Thank you again!”
“Marcella was excellent. She was extremely knowledgeable and helpful, and was able to assist me when customer service, along with another store in Dover on Route 46 was unable and unwilling to help me.”
“I've been on the phone for hours before I talked to my saving grace KATRINA! Not only is she super sweet but the BEST service I have EVER received! 10 stars!!!”
“I came very angry because the lady from the other boost store blocked my account and needed my same number but here it turns out that they didn't give me any problems, the girl helped me very kindly Raquel, thank you for your kind attention”
“Nia was professional, kind, and reassuring. We were in the store from opening until about 12:30pm on 8/15 and Nia was the sole employee in the store, efficiently handling up to five different phone customers at once. I felt terrible that she was alone but she calmly reassured me that she felt ok and she was cheerful and attentive to all of us, without revealing why she was alone on a busy Saturday. The phone plan transfer itself was easy and understandable. Nia was a particularly delightful company representative to work with and if I were her supervisor, I'd commend her going above and beyond in a stressful situation.”
“This location was tidy and professional. All staff members seemed patient and knowledgeable about the store's offers. Christian in particular was extremely helpful and walked me through the upgrade process very quickly.
Would strongly recommend this location to anyone.”
“This is the AT&T store on Route 10 in East Hanover. They were all friendly. I went in to set up my new Android. The gentleman was very helpful and patient unlike the person at another AT&T store I had recently been to.”
“Ariana at the Watchung Store was incredible. She was patient with all of my questions and went above and beyond to help. Definitely the best sales representative I’ve ever had at an AT&T store!”
“Just switched over from AT&T and Hector and Jessica were the best help. They were very polite and helpful and answered all my questions. 100% would recommend.”
“Greg helped us with multiple things at the very end of his day. Never were we rushed, he took the time to understand our questions and was kind throughout the entire process.”
“Juan engaged me immediately upon entering the store with a very cordial hello and professional attitude. He helped me with my problem of changing my broken phone to a new phone, and his personality was totally professional. He is definitely an asset to your company.”
“Paula is the best rep. She helped me and my mother now twice with a very stressful situation. If your looking for excellent customer service this ATT store has the best.”
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“Verizon Madison is the only place our family goes to for all of our portable devices. Dave and Gerard are kind, knowledgeable and patient. Always a great experience”