Quest Diagnostics Corporate Headquarters
Hours:
500 Plaza Drive, Secaucus NJ 07094 Hours
About Quest Diagnostics Corporate Headquarters
Quest Diagnostics Corporate Headquarters is a medical testing center that now offers COVID-19 antibody testing by appointment. The facility emphasizes safety with face coverings required at all locations. Many visitors appreciate the professional and courteous staff, noting that technicians are skilled, knowledgeable, and efficient. Several reviews highlight the quick and smooth experience, with patients often mentioning minimal wait times and painless blood draws. The staff, including new and experienced technicians, are praised for their friendly demeanor and expertise, making visits more comfortable. Despite some negative reviews, many customers feel the location provides excellent service and deserves higher ratings. Overall, Quest Diagnostics is seen as a reliable and well-managed lab, with a strong focus on patient care and safety. The positive experiences shared suggest that, with appointments and punctuality, visits are quick and stress-free, and the staff’s professionalism ensures a good experience.
Most Recent Reviews
August 2026
Worst service, test result should come back in 1 week. It's been 4 weeks. Still no updates. Support kept sending out the same robotic response without any meaningful response. Trash
August 2026
Terrible customer service, took me over an hour to reach service representative after being told 5-10 wait and wasn’t helpful. Wish I could give 0/5
May 2026
They don't honor appointments so don't bother. I have personally pointed this out to them but they don't care. Ohio Health Hospital Systems sold their lab work to Quest and it's been awful. Ohio Health doesn't seem to care, either.
More Comments(164)
Nearest Quest Diagnostics Stores
- Secaucus, New Jersey
