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“I reserved a van at the Pennsauken U-Haul Moving & Storage, but because the previous renter didn’t return it on time, they sent me to the Maple Shade location. Leyla took outstanding care of me—she was super friendly and got me on the road fast! The only negative was that the truck smelled like cigarettes (not her fault). I highly recommend Leyla and this location if you want to get the job done.”
“Rachel Was Very Helpful And Knowledgeable ,Made The Process Of Choosing A Storage Space Very Easy,Made Us Feel Welcomed And Was Very Precise And Quick With The Required Information”
“I have to say that Mike was an absolute pleasure. As someone who is also in the customer service/sales industry, I’ve seen a decrease in the level of care for customer service, but they do a wonderful job at Extra Space in Blackwood. Mike listened to my concerns, he was knowledgeable, took the time to make sure I knew all of my options, and made everything so simple. I definitely recommend!”
“I come to this location 2x year, wouldn’t go anywhere else for my seasonal rental needs.
All staff is extremely helpful. An exception to the usual, is the way staff all seems to be happy to be working together.
The trucks I rent are always clean and well maintained.”
“Needed a uhall truck, did the online process but found out if I just came here the price is just better and the overall just a better experience. Here the nice woman was able to explain everything and helped me with the whole process.I would only recommend coming into the store here and just dealing with them directly. It might be a little bit scary coming to a rv / odd and end store. But it's your best plan of action when needing to use a uhall truck.Don't waste your time with other places just come to the experts.”
“The staff was exceptionally great at the service. they gave They insured that you were satisfied when you leave their location. Great job at enterprise truck rental Customer service representatives. keep the good work up. Great job”
“I’m leaving this review to express my genuine appreciation for the exceptional service I received from Christopher. When I say he’s always there to help, I truly mean always. He goes above and beyond to assist customers—finding ways to help you save money while still supporting his company’s success.
If you’re considering visiting this Ryder location, you’re making a great choice. The vehicles are top-notch, but it’s the people—especially Chris—that make the difference. I live in Philadelphia and still choose to travel here because the treatment and service are just that good.
Thank you, Chris, for your dedication and outstanding customer care. You’ve earned a loyal customer.”
“The vehicle was clean had air freshener smelling good new tires customer service was good and the price was right i drove from Philadelphia to Houston Texas I drove 180 miles with no problem if you want to rent a truck this is the place to come”
“The only place my business will rent trucks from. We’re a busy food business and Tibin has gone above and beyond to secure us trucks when needed (we specifically needed reefer trucks and ones with lift gates) which have been difficult with other providers during “black outs” where certain trucks have been hard to source.”
“I Literally called over 15 times with questions about a rental NOT ONE TIME did MICHAEL ZACHARY OR TIFFANY get sick of me PENSKE YOU HAVE THE BEST WORKERS I called another store 2 calls and she was sick of me Zachary thanks for all the extra steps you took with helping me locate a truck near me ??”
“Best renal service ever. Everything on point always. Help me a lot keep my business running. Eric always helpful feuding vans when I need and even if he don’t have any at his location he always try to find some for me from other locations. It’s really nice to do business with Ryder”
“We recently rented a trailer and encountered some issues with the lighting system. Penske’s support team responded promptly, dispatching a technician for roadside assistance within the hour. Although the issue couldn’t be resolved on-site, we were directed to the in-house workshop, where the technicians quickly diagnosed and fixed the problem—getting us back on the road in under an hour.
We’d like to extend our sincere appreciation to the dedicated employees and the supervisor who work tirelessly to keep the shop running smoothly. Their professionalism and commitment truly deserve recognition—and a well-earned shout-out.”
“Very nice peoples macnic s are so helpful And The manger too very nice I went there for my Traler rim was wend they fix that and fill air I surprised when they charge ne nothing I strongly suggest to go there for them services Thanks”
“Spectacular experience. Great management and employees. I reserved my vehicle simply by calling directly Rent-A-Wreck directly. I called one business day in advance, they did not ask for any money upfront, and there were no problems. Car was excellent, no funny sounds or smells.
IMPORTANT NOTE: Anyone complaining about not getting refunds, booking problems, etc., are probably using Expedia or some other 3rd party system, which has NOTHING to do with Rent-A-Wreck policy.”
“Louis made made my experience here alot better. Had some issues trying to get a van for the day he helped make sure everything went smoothly, also talked me through everything I needed to know. Great service! The customer service line I called to talk to on the other hand was awful! No help for my situation!”
“I only happened to reserve at this location because they had the van size that I needed to move. I usually go to another location , but Mitzi and John were AMAZING! The van that I reserved was available and clean.
I will definitely go back to this location when a truck is needed again. They were both so welcoming and helpful. It was nice to have such pleasant interactions both before and after doing something so tiring as moving.”
“This U-haul location is the best one I’ve been to yet, the staff is just amazing and very helpful. Desiree was extremely professional and kind, Mike was also very helpful. They were both completely knowledgeable and had great costumer service”
“I have a small driveway but needed a bigger truck for my landscaping business. Bentley truck services had the perfect solution, an Isuzu NPR gas with an aluminum dump bed. The cab over design of the Isuzu trucks makes it about 4 feet shorter than an American truck with similar GVWR. The Isuzu itself is lighter, so is the aluminum bed compared to a steel bed. All of this means I got a compact truck capable of significant payload for a great price.They delivered the truck to Virginia. Unfortunately there were some discrepancies between the advertised truck and the truck that was delivered, namely an underbody tool box and steps to access the tarp.I brought this up to Greg Lamb and he assured me that he would rectify the problem. Being that I had already bought the truck, I had doubts this would ever happen. He arranged to have the work done at a welders halfway between us. I brought it in and the work was done in a matter of hours.I couldn’t be happier with the truck. It is the perfect truck for our purposes.”
“I recently found Mike’s Service when I needed to rent a U-Haul truck. After using them twice, I felt really comfortable with their honesty and professionalism.
At the time, another service center told me I needed new rear brakes on my 2019 Ford Fusion Hybrid with 64,000 miles. I asked Mike’s team if they could replace them, and when I mentioned it was a hybrid, they said they didn’t think the brakes actually needed replacing. While I was renting the U-Haul, they took a quick look at my car — and sure enough, they were right! The brakes were fine.
I can’t thank them enough for their honesty — they saved me $250 to $500. Later, I mentioned it to a manager at the senior living facility, where I live, and she said she knows Kelly and confirmed they’re great people — honest and trustworthy. She even refers customers to them often.
All I can say is thank you! I’ll be recommending Mike’s Service to everyone I know.”
“I decided I was not longer paying expensive moving fees associated with moving my vending machines. So I rented a truck with a lift gate from Penske. I was shocked at how affordable a one day rental was with the insurance. The booking was super easy. During pick-up, the staff was extremely helpful! They showed me how to operate the lift gate. They also gave me specific information about the gas. Returning it was just as easy! I even used them again for my next move and plan on continuing to use them!
Thanks for being so affordable!”
“Great experience. Very friendly and helpful staff, zero issues or delays with picking up or dropping off. They even fit me in for an oil change right after with no wait or reservation, a class act!”
“Had a great experience as usual. I unexpectedly purchased 6 fence panels from Home Depot, and had to quickly rent a trailer. This location had a variety of trailers available, and I was able to pick up my purchase on time.
Thank you guys!”
“Amazing ? I would use the again a million times. I rented this truck from new jersey and drove it to colorado with a flat rate for 8 days. No hidden fees and gave me a bigger discount than I was expecting for having triple a.”
“Nothing, the Customer Service was excellent. The Location is perfect. Their Facility is Clean and Well Maintained. They absolutely know how to run a business. I will always consider this Location for my Moving and Storage needs! You should , too! Thank you.”
“Thanks to this company, I was able to make a quick move at the last minute. No hassle, no fuss, just quick affordable service with a smile; which is so hard to find these days and I really appreciated their professional service!”
“It looks nice and clean. Direct access to storage units is great. No office agents, no car rentals, just storage units next to the free way.Will update on bugs and such once I move out, but it looked and smelled fine.”
“I recently rented a cargo van from this location to move a china cabinet from point A to point B. The process couldn't have been any easier. Under 10 min check out process with a major debit/credit card and off we went in a brand new van with just over 6K miles. Van was easy to drive, clean and with plenty of cargo room 9' in the back. Furniture pads, dolly's and hand trucks are also available to rent at a modest fee. I returned the van later that day. Check in was even easier. Drove right up and was met by an employee who took receipt of vehicle while logging in fuel level, mileage and quick check for damage. Whole cost was $114 which included various city/state rental fees, mileage, insurance and $15 for refuel. I drove a total of 82 miles. I was packaged at a base rate of $89.99 which included 100 miles. This was a way cheaper option than the advertised $19.95 a day which doesn't mention $.99 a mile. Get the insurance for $10 which makes you only responsible for a $150 deductible should the need arise as opposed to the $500 deductible that comes along with my auto insurance. Overall, I have to give this a 5 star experience!!!”
“A MAJOR Shout-Out to all the people of this company for purchasing a A/C unit PLUS gift cards for food for this VETERAN, it's really Appreciated and you guys are AWESOME ??????”
“I had an unbelievable experience here. So first of all this location has every size you would need. I called them a few days before, I was greeted on on the phone and the team that answered was very professional and they knew everything about what I would need. They had plenty of trucks in store and they had the exact one I needed at the time. I had to change my reservation 1 hour earlier, again, no problem, solved within a few seconds.
Now the truck itself. It was fantastic. Drove like a dream, shockingly good gas mileage for a 15-ft truck, it ran like a top, and came with all nicely little added features. The ramp that pulls out and then links up is such a nice touch. Touch. I was picking up a vending machine and then some other very heavy wood stuff so this was such a benefit. Hands down the best U-Haul experience I've ever had”
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“Bentley trucks has been Dependable and affordable. The inventory is always clean and working well. Chris and Joe always go the extra mile to have our backs and help me get the job done. Gallo keeps our fleet running smooth. Highly Recommend.”