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“I use the UPS Milltown for returns and sometimes copies as my printer is down. I now know what a great place it is to go for returns/copies and great customer service. I did not know there were so many people as impressed as I am as I don't usually read or write reviews. All three employees that are usually there Dhaval, 22955? and someone fairly new are all amazing! They are so polite, patient and they look so nice in their blue shirts. :)”
“This is by far the best UPS store I have ever been to. We are always greeted with a smile and severed very quickly. The owners are very kind, helpful, and courteous! They truly go above and beyond for their customers.”
“I needed to scan something to my laptop. The Manager and the store clerk couldn't have been more helpful. This is the 2nd time I've been to this store and was treated so nicely. I recommend this UPS store.”
“I had a wonderful experience at this postal service shop. The staff here truly go above and beyond to help their customers, and it shows in the way they take the time to explain everything clearly and make sure you have exactly what you need.
Highly recommend this place to anyone who wants not just great service, but the best service.”
“Mainly at these two locations Stop & Shop in Elizabeth Nj especially Always Attentive, Courteous, Knowledgeable, Patient all around Awsome?????????????❣️ other location Elmora Ave Eizabeth Nj”
“The service at the store was great and my return went smoothly. The customer service was amazing. All the workers are super helpful and understanding, especially Aaditya.”
“I don’t know where to start but this store is making me love UPS again!! The gentlemen running it are gold! They should be training other employees around the globe to serve the public the way they do.
Thank you from the bottom of my heart, unless all UPS employees start providing this kind of outstanding customer service, this store will be the only one I use from now on. Highly recommend.”
“This location is the best. No matter whom is working they are always polite and very helpful. They assist if you are unsure of the best options for your needed service. They pride themselves on remembering the neighborhood clientele which assures us we are getting the best service. 5 stars”
“Ashok is the man. Super nice guy and great customer service. Had to get a few presentations printed for work. Great guy and huge help. Will come here every time now”
“Had the pleasure of being helped by Ruby, Sandra and Raj. The item I was sending was large and they made sure that they did everything they could to ship it safely. I was super thankful for all of their help. Great store. Will be using this location for any other items I have to send.”
“I often use this location to redirect packages, fax services and/or Amazon returns. Jalen is THE most pleasant person to interact with. I smile when I see him behind the desk. His service is the reason I use their services. He's A-1!!!”
“This UPS location is the absolute best. I've been coming here about two years now. The staff is always polite, professional and helpful. I live closer to another UPS store but I drive a little out of my way to this location because of their customer service. However, I had a recent experience (October 2024) with the manager's wife that surprised me. He and she are of Asian descent. The other two staff members were busy with other customers, but she wasn't. She kept glancing at me but would not assist me. A white gentleman walked up and she immediately serviced him. That really surprised me, but I guess it really should not have given people are people and will show you how they feel about you by their actions. I actually spoke to the manager about his wife's behaviour but he keep assuring me her actions weren't what I thought they were. He really didn't know what to say because he kept repeating himself and could not explain why she did what she did. lol Overall, this is a really good location. I just ignore the manager's wife when I see her...and him, too. lol”
“The staff here are above and beyond extremely nice, friendly, helpful, patient, always with a smile and no matter what or what time, they will always make you feel comfortable and welcomed!
Store itself is also always nice and clean with minimal wait time due to efficiency of the staff.
P.s. This is not just a one time thing., it is the same great custom service and experience every single time I come here and I come here a lot!
Joel”
“I come in often and do a lot of returns, which can get pretty frustrating sometimes. But Abdul is always super helpful and quick—he really makes the whole experience a lot easier and more pleasant!””
“I had an awesome experience at this UPS Store! The staff were incredibly kind, polite, and helpful throughout my visit. They took great care in packing my items safely, and made the whole process so smooth and stress-free. I want to especially mention Khan, who was extremely polite and professional—his customer service truly stood out. I’m very much satisfied with the service I received and will definitely come back here in the future. Highly recommended!”
8:30AM - 4:30PM
253 Main St, Matawan
Mailbox Centers
“Came here for an Amazon return. I don’t have a printer anymore so I couldn’t print the shipping label in advance. The UPS associate who helped me guided me through sending the label to the store via the Amazon website.
I really appreciated all the extra help he provided. He didn’t have to go that extra mile but he did.”
“My favorite post office . The staff is very friendly and always helpful. Everything is done clearly and quickly, no fuss . Love the place . I wish this office to prosper and the staff to be healthy and happy !”
“I went here to get my passport photos taken after my photos from CVS were rejected. I've been to multiple Walgreens and CVS locations- all of which had no photography station set up, and the staff had no training on how to take photos. At Postal annex, they have a fantastic setup
with the proper lighting and a professional camera. They know what they're doing!”
“Edit: The store hours on google maps are updated.
Previous note:
Theyre doing construction as of July 18th, 2025. Hours on google maps are wrong. Check hours before going. Sundays are closed at the moment and Saturdays as well as other days are more limited.”
8:30AM - 4:30PM
16 Mt Bethel Rd, Warren
Mailbox Centers
“I highly recommend the Warren UPS location. Kenny is unbelievably helpful every time me and my wife come to the store. He is extremely welcoming, kind, patient & is extremely efficient. I am never waiting long even when there is a big line. I am a repeat customer and I have nothing but great things to say about the staff here. Great location and the store is always clean and organized. This is my top pick spot for UPS.”
8:30AM - 4:30PM
1199 Amboy Ave, Edison
Mailbox Centers
“Well, The employee at the store was so polite and nice and helpful to me. I took a package prepaid for shipment and I did not have the box taped up very well. And the employee at the store said no problem and taped it up for me. GREAT HELP GOOD STORE TO GO TO.”
“10/10 service!! I usually only utilize this stores printing services but today I had a return. I honestly had no idea how to return an item to ASOS and the young man, Eduardo, walked me through it AND printed the label for me! Crisis averted!! ?”
“We came here to send a package to VFS Global for my Indian passport renewal, and Hemal was incredibly helpful. He patiently reviewed all our documents and even reminded us about one of the most important documents I had completely forgotten to include. If he hadn’t caught that, my passport renewal likely would have been rejected. Truly above-and-beyond service—thank you, Hemal!”
“I had a great experience at UPS store for a drop off. Deepti Sharma at the UPS store was incredibly helpful, knowledgeable, and made sure all my questions around the shipment were answered quickly and efficiently. I appreciate her warm, friendly attitude, which made the whole process smooth and pleasant. Highly recommend Deepti for anyone looking for top-notch service at the UPS store!”
“Singh was really helpful and acommodated my print request immediately. Prices here are some of the fairest amongst printing options in the area. Would recommend coming here!”
“I love this ups office. Swapna and Unesh r the best people. They helped me so much with smiles in their faces and patiences too. Thank u so much for all ur help. U both deserve 5stars and more. I love coming there to see u both .”
“The young lady who notorized my documents today was amazing. She was patient and courteous and was so helpful. Very convenient location. Will definitely recommend this place and the customer service.”
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“alternate power source, very beneficial and helpfull for people in the absence of power. very good and nice behavior and friendly atmosphere with nice cheap rates. thanks buddy”