The Sleep Number store offers a positive shopping experience with knowledgeable staff who take the time to explain mattress options and answer questions. Customers appreciate the friendly, patient service, which makes choosing a bed comfortable and personal. Salespeople like Matt and John are praised for their helpfulness, explaining product differences clearly and ensuring customers feel confident in their choices. Many customers have purchased multiple Sleep Number beds over the years, highlighting satisfaction with the quality and comfort. The store often provides benefits like free shipping and setup, adding value to the purchase. While most reviews are very positive, some customers mention concerns such as additional delivery charges after large purchases. Overall, the store is known for a better experience compared to other locations, with staff that prioritize customer needs and provide thorough assistance.
John was amazing. He made sure to answer any and all questions we had. He explained the differences in each of the beds and what to expect. We had a great experience with John.
February 2024
Matt was great. He took his time and explained the process.
January 2024
I got all the information and so much time was spent with me without any explanation
