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“This store is incredible, it will make you long for a better time. Bob is incredibly helpful. He not only has the know how but also the odds and ends you won’t find at a big box store. The quality we trade for quantity in our modern shopping habits is immediately evident the first time you shop here!”
“Always a pleasure visiting this unique store with hardware and much more! including nice counter people :) This summer I was gifted a bunch of peppers from a local garden. Top notch friendly local community vibes!”
“The guys in here feel like family. Prices are competitive with surrounding supply houses but the service is impeccable. I really just want to hang out with these guys all day and talk about laying pipe, " Plumber joke" hahaha???”
“Tracey in appliances was amazing and so helpful!! She was very detailed in her explanations in the appliances. She was super patient and very thorough. She was a pleasure to work with!”
“They were very knowledgeable about finishing a deck. They guided the choice of stain for the wood and what you may need to put on top of the stain if it was required.”
“KITCHEN OVERHAUL!!Worked with Robin Kiernan at the Ottsville location to redo our kitchen. Robin is OUTSTANDING.Her knowledge, professionalism and guidance are invaluable and top notch.THANK YOU ROBIN!!”
“I had an issue and got a call from one of the owners. She was kind and understanding and quickly resolved my problem. This is a family owned business and by the immediate attention I was give, I will use this business in the future.”
“Attended a Kids DIY workshop. My little guy made a chalkboard/vase. He got his own lowes apron with project patch. I guess there are incentives depending on how many patches you get.”
“When a place gets things wrong I have no problem (and to be honest I probably enjoy it) giving them a good solid rip and a bash. But when they get it right that also needs to be equally mentioned. We needed a wall AC unit but I was looking for particular brand/type/BTU/SEER rating that the local Home Depot (shocker) didn't have and while Lowe's did the catch was that I had to drive 35 minutes to a different store than where I normally shop. Lowes.com showed that they should have had four left in the store. We got there and poked around to only find one and it looked like it had been dropped out of a window like Led Zeppelin did to TV's in the 70's (but somehow the unit was still on the floor for sale at full price with a ripped open box and a huuuge dent on the part that faces outside). I went up to Matthew and asked him if they had the other three the website showed. He checked his computer and said they did but he had to get a forklift to bring the pallet out from the back. Five minutes later he brings out the pallet and helps me schlep it on to my cart. Mission. Accomplished. While this doesn't sound like a big deal it is to me because this scenario likely would not have played out this way at the Lowe's in Bethlehem. At that store it would have been impossible to have found someone on the floor to ask let alone someone who was willing/able/capable to forklift the pallet out front. Maybe I just have zero faith in big box retail's ability to do much of anything correctly, I don't know. What I do know is that Matt came through for me in a big way and I definitely appreciate his help in making that trip very, very easy.”
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“Super friendly and chatty chap at the counter was more than happy to help me with my purchase even as i interrupted his lunch. Plan your visit between11:30am and 1:00pm and the shop owners will be so pleased to help you. Even better, bring your lunch and enjoy the kindness and ambiance. A must see for any traveler from New York, real small town hospitality!!”