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“This is the longest relationship with a bank I have ever had. About 15 years. The employees are friendly and knowledgeable. I recommend this bank. Although sometimes I wish a drive thru service was possible”
“I recently purchased a new vehicle, and reached out to Heritage Financial to confirm the details of my loan. I am so very happy that Ashley Fischer answered my call! She is friendly, yet professional and knowledgeable, and made my experience seamless. I highly recommend working with Ashley at Heritage!”
“Having some issues with my card and mentioned it on a review. That very day the branch manager called me personally to try to get to the bottom of that and another issue. I'm a blue collar worker that doesn't have 6 figures in their bank. It's nice to know someone cares about the little guy for once.”
“Right in and right out. This is our bank but not our branch. Teller observed an ID issue from pre Covid days; fixed it on the spot. Good, friendly service. Thanks.”
“Been with NBT twenty years now. Never had a problem. Everyone was so helpful and courteous. Bank manager helped me when someone from another country tried to scam me out of money, Laura did some checking and found out I was being used by a guy. If it wasn’t for her I would be out of a lot of money. This all happened after my husband passed away.”
“I had an unusual situation recently—I fell and injured my palm and was desperately looking for a stress ball to support my hand. After searching everywhere—stores, pharmacies, you name it—I had no luck. On a whim, I walked into the Wells Fargo branch in Milford, not expecting much.
To my surprise, the person at the front desk was absolutely incredible. Instead of brushing me off, she went above and beyond to help. She checked multiple drawers, went to the back, and searched thoroughly until she found one of their promotional stress balls. It was exactly what I needed—soft yet firm, perfect for my hand.
This small act of kindness made a huge difference to me. It’s not every day you see this kind of genuine care—especially for something unrelated to banking. That moment showed me that Wells Fargo doesn’t just care about financial matters—they care about people.
Thank you again to the amazing staff at Milford. You turned my day around!”
“I loved the service and help given me and my family members in this Chase Bank location.
Justine , the Branch manager , was super helpful and polite . Thank you nice people , awesome job !!”
“I went in for a savings account a month ago and was impressed by the service received. Later on, I acquired a credit card and continue to be pleased with the service, professionalism and class of this office. The women here are well dressed, knowledgeable, and treat clients with respect. The best!”
“We recently opened a business account at Chase Bank Port Jervis. We were assisted by Nadine Paul. She was very helpful and obliging. Our English is not perfect but Nadine was very patient and kind. Thanks to her, we resolved our matter without any problems.”
11AM - 2PM
205 E Main St, Port Jervis
Banks
“Fantastic service, excellent banking hours,when needed,Immediate debut card replacement.Martha takes care of all my banking needs.Notary,faxing,send and receive services!! For me, their still the most convenient bank!!!???”
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“Since it has changed over to Provident Bank I take back the one star and give it a 5 star! The girls who work there are wonderful - helpful and knowledgeable and always willing to go the extra mile for their customers! I am so glad I switched over from my old bank!!”