“I have been to this location about 4 times in the last decade. I do not like sending mail, and less so packages. The staff here are wildly friendly and helpful. The gentleman I worked with today was so efficient and polite that I am genuinely looking forward to my next visit. This is easily my favorite UPS store.”
“Dan and his employees are always so helpful. I usually walk in last minute and they never rush me or anything . They provide shipping, copies , faxing and notary services ! Such a convenient location as well! Would 100% recommend.”
10AM - 4PM
416 Bergen St, Harrison“The customer support is amazing. All the people that work in Harrison store are amazing.Please ask question for what you don't understand, they are very helpful and informed.”
“The staff at this UPS Store exemplified professionalism and efficiency in every interaction. They were incredibly knowledgeable and guided me through the shipping process with ease, answering all of my questions and providing valuable recommendations to ensure my package arrived safely and on time.”
“These guys are the best. Helpful. Efficient, effective, on their game. You are “in and out” as quickly as possible.Because they are so GOOD they’re a magnet and they are well staffed by smart people. Unlike some other UPS places. Kudos to the woman who runs this operation!!”
“Do you want to receive or ship your packages at a safe location? Visit the UPS store on Chamberlain avenue where Professionalism,Friendliness and Cleanliness are second to none. And while you're there asked about the other services that they offer. Plenty of parking is available.”
“Everything was made easy. Sometimes it’s intimidating to ship something if you’ve never done this before and the US Postal Service is less than friendly more often than not. This is definitely not the experience in a UPS Store, especially this one. Friendly service, helpful and quick.”
10:30AM - 3:30PM
4 S Orange Ave, South Orange“I was having trouble emailing my items to be printed. Gary and Baron were so helpful and patient with me. They found a solution and were so gracious. Awesome customer service. 10/10!!”
“Consistently professional!!!!! It’s the only UPS location that I will use. I’ve observed and been the recipient of kind, patient and friendly service every time.”
“I drop off packages several times a week and have always enjoyed the friendly staff. It's nice to see the same staff as it's personable. Been going here close to 2 years and always pleasant. Wish them lots of success”
“Very friendly staff. Quick service. I’m always in and out. Parking gets tough later in the day but is no trouble in the morning. There is a public parking garage a short walk from the street behind.”
11AM - 4:30PM
302 Millburn Ave, Millburn“Nada is a true professional and represents UPS in an excellent manner. She exemplifies what great customer service is all about and understands that the customer is what sustains your company. Nada resolved my issue quick, professionally and was empathetic to my concern. Thank you Nada for helping me!”
“I have been going to this UPS store lately and have been impressed with their great motivation. Customer services attentions are great. Services fantastic and very friendly. There are no issues using their services and I have been very satisfied with the speed my packages are processed. Belleville, you have a great business in your area. Hope they never change their services. Thanks you a lot.”
“I have frequented Store #6960 where Lucas Gomes is the associate at Store #6960. I like this location because he is friendly, competent and knowledgeable and doesn't act like you're a bother. I've went to other locations and walked out due to the demeanor of the sales associate. Some of them sensitivity Trai ing.”
“I've been here less than a dozen times and I've never had a problem that I can recall. I only do simple returns for Amazon usually. Nothing too complicated.”
11AM - 4:30PM
8 Lombardy St, Newark“My experience at this location was very professional. I would like to say that Bryan assisted me in retrieving my package from United Airlines. He, I must say acted in a professional manner and would recommend him highly.”
12 - 5PM
189 Berdan Ave, Wayne“This store is the best UPS STORE! The owner is so nice! I called when he was closing and he waited for me and did not close at the original time. Great customer service!!! Highly recommend!”
10AM - 3PM
576 Valley Rd, Wayne“Excellent service. Very helpful and super nice people. They definitely will go the extra mile to help if you don't know how to do things. Highly recommend this store!”
10AM - 3PM
12-45 River Rd, Fair Lawn“I come to this UPS location regularly and have never experience anything but stellar customer service. Ed, Drew, and the weekend staff are always friendly and helpful.To those complaining about the cost of printing or boxes, yes supplies (including paper) have gone up everywhere.And I’ve also been told they need the outside brown box but they showed me where it says “customer packed” on the return code. In that case, it needs to be in the right box. I have never experienced this UPS trying to upsell.This is a busy location and I think the staff is doing that best they can moving the queue and answering questions. Give them a break, and a smile!”
10AM - 1:30PM
900 Main St, Paterson“Sabrina, you are the best! Never had such good customer service ever!!! You helped me and my husband a lot and this will be our new spot for our drop-offs! Thank you?”
“Chuck is amazing! So helpful and knowledgeable! Always helpful as to which service is best to send items through mailboxes! For the best price, chuck will help you with the best service!”
“This UPS Store is excellent. The manager and employees are friendly and explain everything about options for shipping and packages. They were even patient the last time I had to bring my elderly dad here to send something (and he isn’t easy to deal with). I appreciated their kindness towards him. Above and beyond.”
10:30AM - 3:30PM
1360 Clifton Ave, Clifton“I don’t understand why this place is getting such poor reviews. Every single time I go there I get professional and friendly service—even when the line is out the door. Yes, the place is usually busy, but that’s not their fault. There are always at least three people working there and they are working! Whether it is shipping packages or getting something notarized, I feel like I get exceptional, personalized service every time.”
“I drop off packages several times a week and have always enjoyed the friendly staff. It's nice to see the same staff as it's personable. Been going here close to 2 years and always pleasant. Wish them lots of success”
“Wonderful experience. I had a very large ,heavy, bulky package to return. My granddaughter and I could not manage to carry it into the store. Voila they had a hand truck. The clerical help was very very helpful.”
10AM - 3PM
163 E Main St, Little Falls“I highly recommend this UPS store. It has the most friendly and knowledgeable staff. The moment you walk in you are greeted and feel at home. They list out all your shipping options and give their professional advice to ensure you make the best choice for your shipment. It is a very professional and clean environment. They never disappoint!!!!”
“I am so grateful to this business for saving me in a real pinch at a very difficult time. They went above and beyond to help me. The kindness and compassion mentioned in the other comments is truly the hallmark of this establishment. It's hard these days to find a business that is genuinely helpful, honest, and caring -- but Montclair Shipping Plus is just that and more. The two workers who helped me were top notch -- extremely professional and also true human beings -- understanding, flexible, and compassionate. I will be forever touched and inspired by their humanity and grateful for their help.”