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“I just wanted to give a shout out about Mike who is always so helpful and friendly whenever I come into the post office. Thank you for your great customer service.”
“The staff at this UPS Store are consistently helpful, professional, and a pleasure to be with.
I especially want to recognize one young man whose name I wish I knew. He stands out. He is knowledgeable, patient, resourceful, and has an impressive ability to understand what a customer needs and find the best way to help.
I have a traumatic brain injury, and as a result I can sometimes be slow processing information or forgetful. Even with a long line of customers waiting behind me, he has never once lost patience, rushed me, or made me feel lesser than anyone else. He simply gives me the time I need and helps me get things done. That kind of respect, kindness, and understanding means more than I can articulate.
There was a customer who came in while I was there, he must have had hundreds of pounds of items of ship. He came in with a dozen or more containers. You could tell he was on overwhelm and becoming frustrated.The young man defused the situation immediately- offering the man water! Just so smart, strategic and kind!
He has a natural ability to lead. If he is not already in management, he should be. I could easily see him overseeing multiple locations as a regional manager. UPS would be wise to recognize his talent and give him opportunities to advance.
A great staff and a very well-run store.”
“I had such an amazing experience at Staples, especially with Everson, Richard, and Wade at the Printing Center! I came in needing a last-minute seating chart for my wedding, printed on individual cards, and despite some issues with the printer, they worked together so patiently and professionally to make my vision come true.
They were incredibly kind, accommodating, and willing to make every change I needed until I was completely satisfied with the final product. They never made me feel rushed or like I was being a bother, even though I know last-minute wedding projects can be stressful!
I truly cannot thank Everson, Richard, and Wade enough for going above and beyond to help make such an important part of my wedding day perfect. The Printing Center at this Staples is absolutely phenomenal, and I highly recommend them to anyone who needs printing services. Their customer service and dedication were exceptional!”
“You cannot cancel your mailbox while there is still mail in it. So, when the time came, iPostal in Seattle ignored my request to discard my mail and left it in my box for weeks when it normally takes a few days at the most. Then iPostal charged my credit card for another year of service. Nevertheless, they now have my $99.99 and I have no remote mailbox. How is that not a scam?”
“Chris is so accommodating and he always has a smile on his face. He’s willing to help me every time I go to drop off or pick up, and is such a genuinely great worker. Every store should be lucky enough to have a worker like Chris !!”
8:30AM - 6:30PM
700-76 Broadway, Westwood
Shipping Centers
“These people are the best. Steve the manager is such a nice and helpful manager. One of my packages I dropped off wasn’t moving and Steve did everything he could to help me”
“By far the best UPS Store I have ever been to. The customer service is outstanding, everyone is nice and they even offer notary services which I've used a few times with my wife. I have been coming here for years with not a single bad experience. Whoever is giving bad reviews is probably someone that can't be pleased no matter how good the EE's are.”
“I heard about Juniors Express shipping from and friend and I gave them a call. Customer service is excellent. I also had the opportunity of meeting Junior In Person. He is wonderful . Very efficient and affordable service. My barrel reached Jamaica the exact time He said it would. I have no regrets. I Recommend this shipping company to those who are seeking effective andefficient serviceseservices.”
8:30AM - 6:30PM
24 West Railroad Avenue, Tenafly
Shipping Centers
“I’ve never lost a receipt in the past and needed it for work. I know some people have it reprinted all the time at stores, but wow, what a relief. Such a friendly and patient staff who actually addresses each customer with care!”
8:30AM - 6:30PM
12-45 River Rd, Fair Lawn
Shipping Centers
“I needed something notarized and also had three children with me, right before lunchtime, so I was prepared for a challenging experience - especially when I walked in and saw 5 people in line ahead of me. The staff here are incredibly efficient and also so kind- I was utterly amazed at how quickly I was helped. Oftentimes when people are that quick, they are also not as personable or pleasant, but here they were both. I can't believe I had such an amazing experience at a UPS store.”
“The UPS Store in Paramus, NJ offers a quick and efficient experience for its customers. The swiftness of getting in and out is commendable, making it an ideal choice for those who are pressed for time. The staff is incredibly friendly and helpful, always ready to assist with any questions or concerns. They go above and beyond to ensure a positive experience for every customer. Overall, the combination of fast service and welcoming staff makes this UPS Store a top-notch choice for all your shipping and printing needs.”
“Highly recommend !! We've gone to Nicole's Reproductions for printing signage, posters, invitations and more for family gatherings such as birthday parties, bridal/baby showers, etc.
Their expertise and excellent customer service can't compare to using an online printing service or somewhere like Staples/CVS where it can easily be printed the wrong size, blurry, etc.”
“I had a great experience at the Staples in Paramus, specifically for my TSA PreCheck enrollment. The entire process was incredibly smooth, and I was in and out in less than five minutes. The employee assisting me was both highly knowledgeable and personable, making what could have been a tedious chore an absolute breeze.
The staff overall is kind and helpful, which makes for a welcoming store environment. The only drawback is that the inventory feels a bit shallow in certain areas; the store seems heavy on items like computer printers and paper shredders but is light on other categories. Still, for the excellent service and efficient TSA setup, it is a very good store.”
8AM - 9PM
1300 NJ-17, Ramsey
Shipping Centers
“I needed help ordering a birthday banner and balloons. The banner was on my phone and needed to be set up for purchase. The people at Staples took care of everything.”
“Absolutely love this store! Every time I visit, the staff is incredibly friendly and helpful, making my shopping experience a breeze. They have a fantastic selection of supplies that always meet my needs—definitely my go-to spot!”
“Conveniently located on Rock Road plenty of free parking in front of the store. Service technicians are polite and knowledgeable and jobs and turnaround can be same day. Clean facility”
8AM - 6:30PM
6-05 Saddle River Rd, Fair Lawn
Shipping Centers
“Every time I go here, they're always helpful friendly and never have any problems with my packages. It doesn't matter which employee takes them. It's always quick and fast and usually I am returning stuff from amazon.”
“This place is a very central location and drop offs are easy. They don’t open until 9:30 AM so be aware if you’re trying to do any early morning shipping drop off.
They recently changed owners and while the service remains largely unchanged. The friendliness definitely leave something to be desired.
It would be nice to be greeted or even acknowledged when you walk in like it used to be. Friendliness aside, it does the job.”
8:30AM - 5:30PM
48 Orchard St, Hackensack
Shipping Centers
“I've been shipping for years with this company from New Jersey, New York to Santo Domingo Dominican Republic. I've sent multiple barrels, boxes and merchandises throughout 15 years and everything's being on point. Nothing is missing. As we are getting closer to a New Year. I am planning my biggest shipment to arrive safe and on time. The workers are very friendly And respectful.
Scheduling a pick up and actually picking up the packages are on fast and automated. Nobody can beat their price. Thank you Fama Shipping.
Absolutamente la Mejor donde quiera que me mudé les caigo atrás. Desde New Jersey, New York hasta Santo Domingo. Todo llegue rápido y confiable. Los trabajadores muy educados y respetuosos se la recomiendo a todos mis amigos y familiares.”
“All employees were exceptionally patient, knowledgeable and caring. They even walked me over to the item I needed and helped me make a decision. They assured me the "dual-flash drive" would work and stayed with me to be sure it did.”
“Every time I've gone to print things at Staples, the staff has worked carefully with me on showing me all the available options and how to print the best version of my work. They have consistently been kind, enthusiastic and competent. When my D&D players saw the maps I printed for them, they lost their minds :)”
“Deja consistently provides outstanding customer service. She’s always helpful, knowledgeable, and makes every visit quick and easy. I truly appreciate her guidance with packaging and shipping recommendations to ensure my packages arrive safely. Thank you for your excellent service!”
8:30AM - 7PM
115 Franklin Turnpike, Mahwah
Shipping Centers
“I went to the store and Nathan greeted me with a smile! He helped me so much and was very informative about packaging and shipping. We probably talked for almost an hour about that. Please ask for Nathan when you are in this store!”
8:30AM - 5PM
545 Western Highway North, Blauvelt
Shipping Centers
“I’ve been coming to this Post Office Monday through Friday for the past 10 years, and the improvement over the last few months has been incredible. Since the new Postmaster, Ms. Masia, stepped in, everything runs so much more efficiently.
Ms. Soniya at the counter is fantastic—always friendly, helpful, and welcoming with a smile. It really makes a difference when you’re there regularly.
Another huge bonus is the newly designated parking specifically for the post office, which makes visits even more convenient.
It’s clear there’s been a positive change here, and it’s very much appreciated!”
“I had went to Staples to print out programs for my uncle's funeral and didn't realize I couldnt use my own paper on their self service printers. Jill was so helpful and easy to work with! She recognized my time constraints and was able to provide a solution. I really appreciated her knowledge and willingness to help. This is what I consider A+ customer service.”
10AM - 5PM
1037 MacArthur Boulevard, Mahwah
Shipping Centers
“I’ve been to this post office many times, and Pablo is always so kind, genuine, and truly caring. Yesterday I went in to weigh my daughter’s wedding invitations because I wasn’t sure how much postage they would need. Pablo patiently helped me with every single invitation, making sure the postage was exactly right, and even double-checked everything with his supervisor so I would have complete peace of mind.
Today, when I came back to send the invitations out, Pablo immediately recognized me, took the box, and told me he would personally take care of everything. He understood how important my daughter’s wedding is to our family and wanted to make sure the invitations arrived safely. He was so warm, sincere, and happy to help that I felt completely reassured. I left feeling so grateful and relieved knowing that the invitations were in good hands and that it was one less thing for me to worry about. His kindness, patience, and big heart truly went above and beyond. Thanks again, Pablo!”
“Dropped by today to mail off an international parcel and Nico ensured my shipment was handled and processed with the utmost care, professionalism and efficiency. Truly wish every employee was of this man's caliber. Thank you and happiest holidays.”
8:30AM - 5PM
126 Hardenburgh Avenue, Demarest
Shipping Centers
“Had such an amazing experience with this post office thanks to Telisha! The post office is not even the local office for my address but she still was super helpful to me. My local post office was closed on Saturday and she helped me in a stressful situation. She took down my information in case the package did come back to her location. This morning, Telisha gave me a call to let me know South Hackensack had loaded it on the truck and it would be delivered today. She went above and beyond to help me and I’m very grateful for her amazing customer service!”
“Wow! Excellent service!
Shawn went above and beyond. I came in with lots of questions and needed lots of help with my very complex shipping needs. Shawn was able to answer my questions and not only assist me with the help I needed, but gave valuable suggestions on making my post even more efficient. He was kind, patient, and knowledgeable. A+ service!
I will definitely return for future shipping needs.”
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“Namish & Camilo are the best! Top tier customer service! They stayed 15 minutes AFTER the store closed helping us pack up and ship our items. Best service ever, 10/10.”