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“The best. Very professional and friendly. Cargo to Colombia, the best price and very reliable. More than 5 years using this service and without any setbacks. Thank you very much”
“My UPS store is located in Congers, New York. As soon as you walk in you get a good feel. Staff is knowledgeable, professional and courteous. Always friendly and welcoming.”
“I recently had a very good experience with UPS and wanted to take a moment to share my thoughts. From the moment I dropped off my package to the time it was delivered, everything went smoothly and professionally.
The staff at the UPS Store were friendly, attentive, and efficient. They answered my questions clearly and helped make sure my package was properly labeled and secured. I appreciated how organized and clean the location was—it made the process feel stress-free.
The tracking system was also very reliable. I received regular updates via email and text, and it gave me peace of mind to know exactly where my package was at each stage. The estimated delivery window was accurate, and the package even arrived a little earlier than expected.
Most importantly, the package arrived in perfect condition, with no damage whatsoever. That showed me that UPS takes care during handling and transport.
Overall, I’m really pleased with the service I received. It was a great combination of speed, care, and professionalism. I’ll definitely be using UPS again in the future, and I feel confident recommending their services to others.”
“Very friendly staff and guaranteed work. I ve mailed many many boxes and not 1 got lost or stolen. (LIKE USPS DOES) A bit pricey but guaranteed and that's what matters most.”
“I've been to a lot of ups stores and this one by far has left me with the best experience! It's a shame its not local to me. Thank you for the help Sam!”
“I am thankful there is a local Staples to shop at from dropping off packages to buying office supplies and other items. Please keep the Bergenfield store available to the surrounding towns so we don't have to go to a highway or order from Amazon.”
“This mail service is the greatest. The people working are knowledgeable and have exceeded my expectations. Perfect for those traveling. Convenient and friendly store. So many options.”
“I ordered postcards online for same-day printing from this Staples location, but one of the printers was unexpectedly down. Jessica from the print department called me promptly to explain what was going on and offered several helpful options for getting my postcards printed and shipped. She even kept me updated on the possibility of a repair later in the day.
Although I ultimately decided to cancel the order since it wasn’t urgent, I was genuinely impressed by the communication, professionalism, and care I received. In a time when great customer service can be hard to find—especially at large chain stores—this experience really stood out. Huge thanks to Jessica and the print team!”
“Melissa has the best customer service I’ve experienced in my life! I wouldn’t go anywhere else besides her UPS store in Maywood, NJ! I wish I could give her a 20 instead of a ten. Don’t go anywhere else besides her store!”
“I had a fantastic experience working with Peter. He was professional, responsive, and went above and beyond to make sure everything was done right. It’s rare to find someone so reliable and easy to work with these days. I wouldn’t hesitate to recommend him and will definitely reach out again in the future. Thank you, Peter!”
“I have been to many different UPS stores. This one in Englewood Cliffs NJ was a bit different. Really friendly, efficient and focus was on making the customer feel happy! I needed a photo (2x1 1/2inches) which is slightly different than a passport photo (2x2inches). Jin, the owner made sure he made that size photo happen. He also is a notary and placed the notary stamp where it would not interfere with the application I needed to fill out. That extra care will make this UPS stores MY new UPS store!”
“Went to Westwood UPS to get fingerprints scanned for specialty license. After a few attempts on the fingerprint scanner Adrian took the initiative and called the agency that helps with the processing. The situation with the fingerprinting was resolved. If not for Adrian would still be there. Prior to Westwood went to Ridgefield UPS and wasted one hour attempt the scan and no one could help me.”
“Only UPS I trust with dropping off my packages for my business. I’ve been a customer for 4+ years and the staff is always helpful and friendly. If you have a problem when you come here it’s you because they make everything extremely easy for you and even have a kiosk where you can scan your drop offs if you don’t want to wait in line. If it’s not busy they even help you to your car with your boxes.”
“This store has amazing customer service! We needed to ship the contents of my daughter’s 1-bedroom apartment cross country and Bryan was helpful on the phone before I arrived —suggesting the best times to come and to ask for him when I got there. He really put me at ease. He was so very helpful when I arrived, and took great care in the processing of 27 boxes. He also brought me a chair and I plugged in my phone when it died. I highly recommend this location for shipping…Bryan and his team were so professional and kind. Side note: I learned the hard way that it doesn’t make sense to use the UPS at the Staples Store for a serious shipping project.”
“Highly recommend !! We've gone to Nicole's Reproductions for printing signage, posters, invitations and more for family gatherings such as birthday parties, bridal/baby showers, etc.
Their expertise and excellent customer service can't compare to using an online printing service or somewhere like Staples/CVS where it can easily be printed the wrong size, blurry, etc.”
“The UPS Store in Paramus, NJ offers a quick and efficient experience for its customers. The swiftness of getting in and out is commendable, making it an ideal choice for those who are pressed for time. The staff is incredibly friendly and helpful, always ready to assist with any questions or concerns. They go above and beyond to ensure a positive experience for every customer. Overall, the combination of fast service and welcoming staff makes this UPS Store a top-notch choice for all your shipping and printing needs.”
“I purchase alot of products online and returning my items are always easy because of this UPS store. This store is very reliable, efficient and the best one in town. Like seriously I am not joking. Even in the busy seasons they stand on business. I have been to many UPS and they can't compare to you guys. Customer service is 10/10. Awesome job to the team. Keep up the good work!”
“I do not recall his name (however, I believe him to be the manager), but during a busy rush period, he was exceptionally kind, patient, and ensured that my print service was thoroughly completed to my satisfaction”
“This place is a very central location and drop offs are easy. They don’t open until 9:30 AM so be aware if you’re trying to do any early morning shipping drop off.
They recently changed owners and while the service remains largely unchanged. The friendliness definitely leave something to be desired.
It would be nice to be greeted or even acknowledged when you walk in like it used to be. Friendliness aside, it does the job.”
“Conveniently located on Rock Road plenty of free parking in front of the store. Service technicians are polite and knowledgeable and jobs and turnaround can be same day. Clean facility”
“Ydelka is amazing and Yolanda is the actual best ! However the manager Joe is terrible wit a horrible attitude and I only come back bc the service Yolanda and Ydelka give ! If you ever have to deal with Joe, run !”
“5 stars for Jessica L. staples staff employee For going beyond and excellent service please give her a raise also a gentleman at the counter was great thank you guys”
“All employees were exceptionally patient, knowledgeable and caring. They even walked me over to the item I needed and helped me make a decision. They assured me the "dual-flash drive" would work and stayed with me to be sure it did.”
“I cannot say enough good things about Yolanda in the copy center!! She is extremely kind and helped me out with a very large last minute print job. Being in the legal field sometimes things are needed last minute and Yolanda made it happen. I will go to this location if I needed something printed/copied because of her fantastic customer service!”
“I prefer this UPS location over others that are closer to my place since it’s always very clean and the staff are super nice, courteous, professional, efficient and super sweet. David was a pleasure to work with. Highly recommended.
Thank you guys!”
“I've been shipping for years with this company from New Jersey, New York to Santo Domingo Dominican Republic. I've sent multiple barrels, boxes and merchandises throughout 15 years and everything's being on point. Nothing is missing. As we are getting closer to a New Year. I am planning my biggest shipment to arrive safe and on time. The workers are very friendly And respectful.
Scheduling a pick up and actually picking up the packages are on fast and automated. Nobody can beat their price. Thank you Fama Shipping.
Absolutamente la Mejor donde quiera que me mudé les caigo atrás. Desde New Jersey, New York hasta Santo Domingo. Todo llegue rápido y confiable. Los trabajadores muy educados y respetuosos se la recomiendo a todos mis amigos y familiares.”
10AM - 6PM
466 Hackensack Ave, Hackensack
Shipping Centers
“Every time I've gone to print things at Staples, the staff has worked carefully with me on showing me all the available options and how to print the best version of my work. They have consistently been kind, enthusiastic and competent. When my D&D players saw the maps I printed for them, they lost their minds :)”
“I have the pleasure to speak with Marika. Omg we need more dedicated and hard worker like you.She is highly knowledgeable, she treat me with respect. She goes above and beyond to make sure I was satisfied. Marika i really. Appreciate you. Great job♥️?”
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“This is the best shipping store you will find. Bill the ownere is always ready to help and get the job done very fast. My highest recommendations for this great store.”