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“Amazing customer service! Never have to wait for longer than a minute even if there is a line. I drive here over other locations because of the service and speed!”
“Absolutely wonderful customer service. Two gentlemen helped me with Amazon returns, even going so far as helping me figure out how to cancel a return in the Amazon app so I could change the return location. Super helpful and considerate!”
“Omg Sol was the best, she assisted me when I was so frustrated and overwhelmed. She went over and beyond to help and my package was sent out and arriving on time!!! Thank you Sol”
““I just wanted to take a moment to say how impressed I was with the UPS store I visited. The staff was not only friendly and welcoming, but also incredibly professional, courteous, and helpful. They really went above and beyond, and I would definitely recommend this UPS store to anyone in need of shipping services. Thank you so much for the wonderful experience!””
“We sincerely appreciate the excellent customer support provided at this UPS location on May 24th. We arrived just before closing time with additional items to ship, yet the staff member assisted us with great patience and professionalism. She kindly stayed beyond closing time and ensured all our items were carefully packed without any hesitation. Her dedication and positive attitude made a big difference, and we are truly grateful for her support.”
“The Associates at the UPS Store on Eagle Rock Ave. Are polite, courteous, kind, patient and always willing to go above and beyond to help you no matter what the need. I am ver grateful for all they do!!!”
“This location was phenomenal for fingerprinting job applicants. The scanner was modern and it was easy to use. The entire process took 10 minutes. I highly recommend this place.”
“I often use this location to redirect packages, fax services and/or Amazon returns. Jalen is THE most pleasant person to interact with. I smile when I see him behind the desk. His service is the reason I use their services. He's A-1!!!”
“I ofter use this location for my order packing needs. They are packing experts and never had a complaint from my end clients. I recommend using them for packing service.”
“alternate power source, very beneficial and helpfull for people in the absence of power. very good and nice behavior and friendly atmosphere with nice cheap rates. thanks buddy”
“This location is the best. No matter whom is working they are always polite and very helpful. They assist if you are unsure of the best options for your needed service. They pride themselves on remembering the neighborhood clientele which assures us we are getting the best service. 5 stars”
“this store is very much friendly and very much convenient to give returns. They will help in everything. Kusu is especially very great in helping people. I can give 1000 star rating to this store.”
11AM - 4:30PM
302 Millburn Ave, Millburn
Shipping Centers
“Man, big shoutout to this UPS Store. Every time I pull up, they get me right, no stress, no headache. Gotta give special love to Nada tho — she the real MVP. Super helpful, quick with it, and actually cares about making sure everything’s straight. Not too many places you walk in and feel like they really look out, but here it’s different. Appreciate the good energy, I’ll definitely keep coming back.”
“Always have a positive experience in this store. Manager Sam always very helpful and able to help with whatever I need. Great customer service which is harder and harder to come by these days. Much appreciated. Keep up the good work!”
“Five stars for the packing. The painting was crated professionally. It was easy to unpack yet very well protected. We had some issue with shipping times but we resolved our issues.”
10:30AM - 3:30PM
4 S Orange Ave, South Orange
Shipping Centers
“I visit this location a lot and realized it deserves a review. Outstanding customer service. I'm sorry I didn't catch his name, but this morning a gent with long hair and a beard took care of a return of a big, heavy box for me. I was prepared but hadn't attached the label, so it could more easily be scanned. He printed my receipt and sent me on my way in less than a minute. Wouldn't let me affix the label or move the box for him or anything. A+ for kindness and service.”
“Well informed staff and excellent packaging.
Used for local pickup of an auction item from a nearby auction house and shipped to Chicago. Very pleased with response time and careful handling from Brian, my team contact.”
“I needed to scan something to my laptop. The Manager and the store clerk couldn't have been more helpful. This is the 2nd time I've been to this store and was treated so nicely. I recommend this UPS store.”
“I was able to shred everything I needed for a reasonable price. Thank you so much to the young lady who helped me from the phone call to the in-person interaction. Excellent customer service — I’ll definitely keep coming back to this location!”
“The Staff in the Printing Department was fantastic and really helped me out 30 minutes before the store closed on a Sunday. He was awesome and knowledgeable! Very patient and kind. Thank you for a wonderful Staples in-store experience. Rock On with Peace Love Respect & Hope Always - @DancingReena”
“The Staples store in Madison
, NJ, is neat, stocked with great items and the cashier's are friendly and helpful. They know all about the Staples Rewards programs, Amazon price match/returns, and coupons available.”
“Great customer service is what you can always expect to get at this staples location, I tends to used the printing department mostly, and it is an absolute pleasure taking my business to this location, the service I receive is over the top, kind, professional, patience, pleasant, ready and willing to answer all my question, does not makes me feel like a bother. Shout out to Chris thank you for your help, you are awesome!”
“Best Service ever & never had any issue .
Dean always helpful and doing a great job.
I only use this location in Edison.
Thank you ?”
“Pleasant experience in getting an empty box and dropping off. $8/box, $61 for visayas, $5 for dropping off assistance, you must drive to the back to drop-off, limited parking space. zelle or cash only.”
“My go to shipping service provider.
My only complaint is that the store receipt does not provide a UPS scannable code to integrate with the UPS Customer App.
Took my packaged item and return email. One scan later and I'm in & out in less than 5-minutes.
Very efficient with efficient and polite staff.
I highly recommend their services.”
“I visited this store recently, it was my first time and had no idea what I was doing and I had to make a big printing order. I went to the printing section and Hamal helped me out. He helped me download the app, activate rewards, spend the exact amount I wanted to spend to get access to the coupon. He didn’t just help me he went above and beyond with a smile on his face and cracking jokes. He was patient and kind, even let me feel the different types of paper I could get. Outstanding customer service! I will definitely be coming back to this location. Hamal made everything very smooth and totally enriched my experience shopping at Staples.”
“I don’t know where to start but this store is making me love UPS again!! The gentlemen running it are gold! They should be training other employees around the globe to serve the public the way they do.
Thank you from the bottom of my heart, unless all UPS employees start providing this kind of outstanding customer service, this store will be the only one I use from now on. Highly recommend.”
“Incredibly nice and helpful folks here. I've had questions on simple domestic mailings as well as more complicated parcels, and they've always guided me through it. Note the parking lot is small and super tight, but there's plenty of parking next door. Regardless, great folks and great service.”
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“I honestly don’t under the negative reviews. The employees are very helpful and friendly and the location is great with plenty of parking and no meters. I got my PO Box at this location instead of Westfield because it makes like so much simpler.”