This Verizon authorized retailer offers a full range of wireless devices, including phones, tablets, and accessories, with the mission to connect technology to life. The store consultants are frequently described as knowledgeable, patient, friendly, and helpful. Reviews highlight employees who are dedicated, walking customers through processes, solving problems, and working hard even when the store is very busy or understaffed. Staff are noted for being detail-oriented and professional, ensuring questions are answered. While the store can experience long waits and being understaffed, the employees strive to create a good experience, often working beyond closing to assist guests. The team provides trustworthy service, with many customers praising the amazing and pleasant support received during their visits.
Emily was super friendly and helpful! 11/10 great store and great employees.
March 2026
Talia is a true asset to Victra. She took care of mr a few years ago and again with a virus inmy phone. Thank you si nuch for hsving a gdeat employee as Talia shes a definite 10.
February 2026
Talia at the Neptune Verizon location was absolutely incredible! She displayed masterful customer service and adeptly handled the needs of multiple customers at once, despite myself and another customer having complications with our requests. I will be doing business exclusively at this location as long as she is here!
