Optimum
Cell Phone Stores,
Internet Service ProvidersHours:
186 W Market St, Newark NJ 07103 Hours
About Optimum
Optimum is known for its excellent customer service and knowledgeable staff. Customers appreciate the quick service and helpful assistance with navigating billing and payment systems. One representative, Haneefah, received special praise for her professionalism, understanding, and kindness, making a lasting impression on visitors. Many customers have been long-time users of Optimum and express their satisfaction with the service, stating they plan to continue their relationship with the company. Overall, Optimum is recognized for providing a positive experience and building strong customer loyalty.
Most Recent Reviews
March 2024
When I went in there was no wait. The staff helped me navigate the cash payment system. Also helped me to understand my bill and conversion from cable box to fiber optics. Very good experience.
December 2023
I were in Optimum in Newark and my rep. Haneefah has wonderful customer service skills. She was very professional, knowledgeable, understanding and was very respectful Haneefah really helped me out alot and I will recommend. Dealing with her at all times.
December 2023
I was in and out quickly to get a replacement cable box. Staff was nice. December holiday time.
More Comments(51)
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