TD Bank receives consistently positive reviews for its in-person customer service, with multiple staff members highlighted for their exceptional assistance. Customers describe experiences as excellent, awesome, and smooth, with specific employees noted for being extremely polite, knowledgeable, professional, thorough, and possessing a very positive attitude. These interactions are characterized as going above and beyond to solve problems, creating a sense of being life savers and winning over customers. However, a significant security concern is raised regarding a specific branch door being taped on the lock, which a customer feels compromises safety and should be addressed immediately. Additionally, some negative experiences are noted with other branches, including unhelpful phone service and failure to answer calls, contrasting sharply with the prompt and effective help received at this particular location.
I only used the ATM. There was nothing special or negative, just a routine money withdrawal.
April 2026
Very helpful and nice. Wasn’t as quick as I wished for but I guess my timeing bad.
February 2025
Sonia Urgiles is excellent. She listened to my concerns and was dedicated to resolving my issues despite other TD branches being unable to help. Truly grateful and Highly recommend
