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“The guys were amazing! Very polite and quick too. They assembled the couch, plugged it in and showed me how every thing worked including the sound system with the lights! Everything works perfectly! I’m so happy I’m doing the snoopy dance ! They were able to remove the old couch with ease. Thank you Mr Niko Rodriguez An awesome sales associate!”
10AM - 9PM
545 NJ-17, Paramus
Furniture Stores
“Went there to look at a bedroom set we saw online and wanted to see in person before ordering. Intent was to look then go home and order it since it was coming up a bit less online. Kleny came up to us while we were looking at some couches while we were there. Wife was looking for a specific fabric to touch and feel but unfortunately nothing on the floor was what she was looking for. Kleny went above and beyond trying to help her find what we were looking for. Unfortunately not being able to find we were going to leave but did mention we were going to order the bedroom set. She wanted us to work with her to order so we let her work up the numbers. Once she came back with the amount l we mentioned it was a better price online. At that time she got her manager involved (Johnathan). After some back and forth, price matching etc, they came up with a number less than online so we made the deal. They were also able to get it delivered quickly. I wanted to call out that they were both excellent to work with and were both very personable. We had a good time chatting while the numbers were being worked out and we feel like we got a great deal. I highly recommend and would even suggest asking for her specifically (Kleny) if you go to this store. Sincerely, happy customers.”
“Our mattress expert, Christopher, in Nanuet, was great! He was very knowledgable and took the time to fully explain all of our options. We can’t wait to get our new mattress!!!”
“If you're looking for a mattress, this is the place to go. What a great experience, and all thanks to Tripti. She was patient and there was never any pressure to buy. Just let he know your price range and she will find you the mattress of your dreams. The delivery was also quick and painless. Angel and his partner went out of their way to make sure everything went smoothly.”
10AM - 9PM
2264 Bartow Ave, Bronx
Furniture Stores
“The five stars are especially for the manager Gean, who has been incredible throughout our purchase experience. We initially purchased a couch, which delivery team made an error delivering the right piece. Gean was extremely proactive in handling the situation and made the exchange experience very smooth. He took time out of his busy schedule to answer our calls and even followed up. I highly recommend this place and will definitely purchase here again because of Gean.”
“I had a great experience today thanks to Kyle, my mattress salesperson. He was incredibly sweet, kind, and patient throughout the whole process. He really took the time to understand what I needed and helped me find the perfect mattress. He also made sure I got the best deals available. Truly exceptional service — highly recommend Kyle!”
“Mr. Robert Davis is very personable and a great listener. He helped me to choose the right mattress protector. I’m sorry that I am not in the market for a new mattress because I know Mr. Davis would spend time with me listening to my needs and use his knowledge to help me make an educated choice on the right mattress for me. If you’re in the market for a new mattress go to Mattress Firm on Route 4 West in Paramus and ask for Robert Davis to help you. You will not be disappointed! Thank you.”
10AM - 9PM
33 NY-304, Nanuet
Furniture Stores
“We recently visited the Nanuet location and had a wonderful experience with Nicole L. She was knowledgeable, friendly, responsive and incredibly resourceful. She was the best sales associate we encountered in many years. We will definitely be requesting to work with her when we come back for any further items and referring her to our friends!”
“A gentleman by the name of Edgar helped us and he was a true gentleman and excellent informative sales person. I would highly recommend asking for him because he is patient, friendly, no pressure and very knowledgeable. We purchased a high end mattress and adjustable base from Edgar just based on customer service. Melissa stepped in to help while Edgar was covering another location.”
“My salesman Yehon could not have been more helpful. The store was having a big clearance sale, there were many customers. Still he took the time to move a sofa away from the wall at my request so I could see it before purchasing.”
10AM - 9PM
43 Hutton Ave Suite 101, Nanuet
Furniture Stores
“We worked with Cindy, we knew what we were looking for, she pointed us to the furniture that would work best for us with the space we had available. Getting delivery in Wednesday can't wait to complete our new home with this furniture.”
“I was very pleased with the customer service. The varieties and attention given to my needs were amazing. The cleanliness, the time spent with me and flexibility in delivery was outstanding. Ask for Josery and you will have the best deal! Vincent also helped out.”
10AM - 9PM
2350 Central Park Ave, Yonkers
Furniture Stores
“After shopping in a lot of stores I finally settled for Phoenix he was very attentive, nice, friendly and professional I even called him back to add to my order, glad I went with him.”
“10/10 experience glad I was able to work with Eric he definitely went out his way to explain & show me every mattress until I found the perfect one very knowledgeable on all the products very professional & down to earth person if I can recommend this location & Eric to everyone I know I more than certainly am”
“I had the pleasure of speaking with sales rep Shan and the store manager . Both were extremely knowledgeable and supportive. Making the right decisions can be challenging and they made it easier.”
“Sarah was professional and kind. I was offered help as soon as I walked in. They had everything I needed at a great price that beats the big retailers. Even when the showroom didn't have what I wanted to see, Sarah was able to show me options on the computer and in their catalogs. It was a good experience shopping at the furniture outlet in Pelham manor.”
“Service was amazing loved my brand new couches they came so quick the process was so easy and fast would definitely recommend this furniture spot to everyone !!!”
“It’s my first time ever getting my own furniture so I really wasn’t sure how to go about it or what to get but everyone in there was very kind and took the time to make sure I know what I wanted and got what I liked. Especially Sochi she was a big help in getting the things I wanted if you go there I would recommend Sochi. I will definitely be back to get more furniture from them”
“Just placed order after speaking with Gary'l on phone. I had many questions. He was patient, responsive, professional and very helpful. Excellent experience for me.... Gary'l was great!”
“Christopher explained our options for a King box spring for our new bedroom furniture set and made the process of making a decision so easy for us. Thank you, Christopher!”
“We had a wonderful experience w/ D’hana at n Rt. 17 store- have purchased years ago, and needed to replace family- room furniture- she made a tremendous effort, was friendly and fun, and found us exactly what we were looking for!’
Always great customer service, and fine items!
Highly rec’d!!”
10AM - 9PM
1855 Central Park Ave, Yonkers
Furniture Stores
“There's a Raymour and Flanigan in my neighborhood that my family has purchased from often - mainly due to the convenience, as their customer service has been inconsistent over the years. This time, we happened upon the Raymour and Flanigan in Yonkers on Central Avenue and decided to check this location. The salesman was very professional, informative and welcoming. He compared features between the mattresses within an slightly above our budget without feeling like he was upselling to us. He answered all questions and provided delivery information. The entire process was satisfactory, streamlined and fairly quick. The customer service rep who finalized the sale was pleasant and polite. Overall it was a very good experience and we feel confident that will ultimately be satisfied with the mattress we selected with the salesman's assistance.”
“Mark the Manerger was very considerate.
We talked on the phone. He made sure he had the item in stock. I didn’t want to take a long trip for nothing.
Had it waiting for me by the register.
I thought that was very thoughtful.
I highly recommend this place.”
10AM - 9PM
2500 Central Park Ave, Yonkers
Furniture Stores
“I had an amazing experience purchasing a couch and coffee table from Brianna. She was an absolute sweetheart from start to finish. She was attentive, professional, and went above and beyond to make sure I was completely satisfied with my purchase.
She answered all of my questions, made the entire process easy and stress-free, and genuinely cared about providing outstanding customer service. It’s rare to find someone so dedicated to making sure their customers have a great experience.
I couldn’t be happier with my purchase and highly recommend working with Brianna if you have the opportunity. Thank you again for the exceptional service!”
“This is just so awesome to deal with Felix ..I walked in and told him exactly what I needed and he showed the exact thing… they were very nice and gentle and the delivery was amooth..”
“Bobby is the best! So pleasant, helpful and knowledgeable. Went above and beyond to make the sales and pickup process seamless and smooth. Would highly recommend!!”
“I love my new cushions for the porch at our home in Isle of Palms, SC!!!! I received a lot of help from Vince, who gave me guidance in selecting the cushions. (and he stopped me from ordering a set that would not have fit!!!). The fabric I picked out had been discontinued but he managed to locate more in order to fulfill my order. I couldn't be happier -- the chairs are more comfortable than they were when we bought them. The quality is excellent and the strips match perfectly. THANK YOU VINCE AND WICKER PARADISE!!
R.J. Clark”
“Very strong customer service. Knowledgeable about products. Thorough review of financing and all other details. Excellent performance and pleasant to work with.”
“I am very happy with my couches! I ordered a leather power recliner and an extra long upholstered couch. Love them both! Delivery take a long time but I’m always satisfied when I receive them!Thanks again ?”
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“As I stated before John Flynn the salesperson made the whole process flawless and Luca and his assistant were wonderful today on my delivery, polite, efficient and accommodating. My entire experience from begin to end was top notch.
Mattress Firm has good people representing their company and I would recommend my friends and family looking for a mattress purchase to check them out first.”