Citizens Bank is a trusted financial institution that aims to help customers manage their money better. With approximately 1,100 branches across 15 states and around 3,100 ATMs, the bank offers a range of services to meet the diverse needs of its customers. Customers can stay connected with Citizens Bank through their award-winning mobile app, online banking, and the customer contact center. The Nutley branch of Citizens Bank has received particularly positive reviews. Customers describe the staff as kind, courteous, and welcoming, creating a community-like atmosphere. One customer, Michael Salazar, was praised for his exceptional customer service, answering all questions with patience and clarity, and guiding the customer through the process of opening an account with confidence. Another customer, who recently started a small moving business, had a similarly positive experience with a banker named Michael. This customer felt that the Nutley branch was like a "family" and that Michael was tremendously helpful, insightful, and professional without being pushy. Overall, the Nutley branch of Citizens Bank is highly recommended for its welcoming atmosphere, knowledgeable and personable staff, and commitment to providing excellent customer service.
Love this Nutley Branch. Wonderful staff. Always welcoming. Always available to help. Very professional and knowledgeable. So different from the Bloomfield branch.
