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“We needed to send a package and Joe was so helpful. We are from the Netherlands and we have never seen such a beautiful vintage postbox wall. Just that is already worth a visit, but so is friendly Joe!”
“I called Montville post office today for a question that I know was a shot in the dark. The gentleman that answered the phone went above and beyond
I cannot say how impressed I am with the level of service. Kudos keep it up the postal service needs more like you.”
“My wife went to the post office to get both of our kids their first passports. They received amazing service, and were in and out within 30 minutes. The staff is incredibly pleasant and efficient, and took the time to patiently explain everything. We live in town, so we know how great this post office is, but if you need a passport, it’s worth the drive to get one here.”
“I go here almost daily with 5-15 packages and the staff is amazing. Everything is prepaid and they scan it in and give me a receipt no problem. I’ve had my son or parents drop stuff off for me and they treat them just as nice. Anytime I have questions they are happy to help and explain what needs to be purchased to ship my items the correct way. I’ve gone to a lot of post offices in the area and Mahwah is hands down the nicest and most informative.”
“It’s always a good experience here she is always very helpful and polite. Totally the opposite from the main post office at Pompton Plains crossroad Wayne. Where they are rude.”
8:30AM - 5PM
190 Newark Pompton Turnpike, Pequannock
Post Offices
“As an eBay seller, this is the only USPS location I will go to. They are so incredibly kind, helpful, & patient when I come in with multiple items to ship. The lines move fast, parking is easy, & they really value your business.”
“All of the staff there are absolutely the best. Specially NOELL ! They're all very kind and helpful and I've never had any problems, no matter how busy they are. Noell is extraordinary though. She always apologizes for the wait, even if there are only a few in line. She is thorough, friendly, helpful, kind and so sincere. She seems to LOVE helping people. We are SO very lucky to have her in our great post office of Ringwood NJ”
“They have exemplary customer service when I stop by in person, but I do keep getting other people’s mail. Also, the town isn’t all that big, if they set out at 07:10 to do their route(s), then why is it that In almost 10 hours it hasn’t arrived. I live not even 2 minutes away. Aside from that, they’re a grade A post office.”
“My mailman Agit and the post office employee Marsha went all the way to help me with getting my package. I missed the delivery and went to the post office to check if it's still possible to pick it up the day before 4th July. Marsha called Agit and he came back to my house second time and delivered the package. I'm truly grateful both of them for getting my package on time. It's a pleasure to deal with professionals, the people who literally would run an extra mile to help the customers. Thank you again.”
“Pretty well known post office.Has everything you need from a front desk, drop off boxes, you name it. Staff are quite slow but USPS’s feel understaffed everywhere.Some post offices don’t have drop off boxes so I come to this location to which has plenty of options to send your packages.Bear in mind, post offices are overclocked during the holidays.”
8:30AM - 5:30PM
785 Franklin Ave, Franklin Lakes
Post Offices
“This is literally my favorite post office, with my favorite people. Carol, Dylan, and Mike are the sweetest and most welcoming group, and both my son and I adore them. Unlike other post offices with unhappy staff, this one is a pleasure to visit. I couldn't recommend it enough.”
“UPDATE ****
i guess they delayed mailing, but i was very convinced it was thrown out because the letters referred to below were dropped off at post office but she had received the letter i put in my mailbox. I’m very sorry Usps. Thank you…
i’m leaving the previous review as reference, the phone issues should be resolved, sorry again and thank yall so much… I’m sorry. Lol
First review I’ve ever made, and I am only doing it because the service was that terrible. Horrible phone experience. They threw away a letter that took me 3-4 hours to make for my gf. Don’t have time to go during their horrible business hours. I tried calling them to fix a mistake I made and waited for 45min on hold until it randomly hung up on me. Worst service i have experienced in my LIFE. Don’t believe i will ever use USPS again. They need to get ts fixed asap. Horrible service overall. if i could give 0 stars. I would. Threw out a very very very sentimentally valuable and un-replaceable letter. 0/5.”
“Efficient and courteous service no matter what day or time I go. The staff is always friendly despite the demands of the unrealistic expectations of some clientele who clearly demonstrate their lack of consideration for others. It hasn’t always been this way. Thank you and God bless all the Suffern post office workers!”
“Very knowledgeable employees and quick service! I visit this location every few months to drop off bulk mailings for the nonprofit I work for. Every time, I’ve had a great experience and Raven has answered any questions I’ve had, both in person and over the phone.”
“Judy is the only saving grace of this place. I only bring my packages here when she is on duty. She is fast, organized and knows her stuff. Unfortunately you can tell she is overworked and under appreciated. Last week she was on vacation and the whole place fell apart. The whole town was talking about it. I realize nowadays it’s hard to find people with a good work ethic but maybe they should reward people like Judy who work harder than what is required of them.”
“Frequent customer at this location and the guys upfront (Scott, Oswald, Eric) have been nothing short of a delight and respectful and very helpful each and every time. With that being said, some reactions and reviews here give a false impression of this office to the public and are only based on what I have witnessed as customers having a lack of courtesy towards the gentlemen and wanting to be immune to the USPS policies. Keep up the good work Wyckoff Post Office, and Thank You.”
“I really love this USPS branch! Taslim is usually the employee that helps me and she is always extremely helpful, friendly and efficient. I’m sure there are many others behind the scenes who help keep this post office running smoothly… keep up the fantastic work!”
“Michelle is the best!! The service here is always great and the staff are so respectful. I don’t understand what these other reviews are talking about, because the ladies here are extremely nice and helpful!”
8:30AM - 5PM
42 Preakness Shopping Center, Wayne
Post Offices
“I live closer to another post office but go out of my way specifically to go to this location because it's always quiet, fast, and has very friendly and courteous postal workers.”
“I grew up in Waldwick and moved out when I got married. I never had a problem with the Post Office until we moved to West Orange which is serviced by the Orange Post Office. Trust me, you have no idea what poor service is until you move into a neighborhood that is only serviced by new and temporary carriers because the route you're on is one that the experienced carriers will not bid on as a work assignment because of hilly terrain. We had lost packages, missorted mail, missed deliveries, wet mail, you name it. The only good that became of their incompetence was that we became familiar with our neighbors by delivering the missorted mail to the correct people.”
“Our experience at the Ramsey Post Office is always a positive one. All of the staff there, regardless of who takes care of us, are a pleasure to deal with. We are a commercial company that uses a number of Post Offices in Bergen County & in our eyes, Ramsey is #1. Some of the other Post Offices we use, could learn from Ramsey's example.”
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“All the stars for John, who helped me with passport things today. Negative stars for the woman taking pictures for the passport and processing- she rolled her eyes and huffed when I had a question. In general she was super rude, and I was nothing but polite? If it had been busy I might have understood the frustration, but it wasn't and she didn't even try to help get my documents correct.”