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“I thought I had previously reviewed this fantastic UPS store but I must not have. I want it recognized how GREAT the customer service is in this location! The gentleman that works here makes me want to be more customer friendly at my own job - that’s how great he is! If you worked here, you could never be mad his energy is so infectious! I mean he must see a lot of tired burned out crabby faces that just want to drop something to return or ship and cross it off their list- but these gentlemen do not match your energy that uplift it! It’s really refreshing and a real pleasure to do business with these guys! If customer service is number 1, this guy needs a huge raise! I want him to come work with me!!”
11AM - 6PM
1515 NJ-35, Middletown
Shipping Centers
“I recently purchased printer ink at the Staples on Rt.35 N in Middletown, and had a fantastic experience, thanks to the young lady working the cash register! She was funny, polite and very knowledgeable about rewards and showed me how to use mine, which saved me a few bucks! I wish i wrote down her name so she would get a pat on the back. If you shop there look for the girl wearing gasses about 5'7" tall with the great smile!”
“I will go out of my way to go to this post office because the staff is the best. Steve is always above and beyond helpful. We have been coming here for years. All the staff is great.”
“Amazing customer service, super friendly staff, excellent store manager making my experience fast and easy and for sure will use this location in the future to ship things. Only took a few minutes for my passport photo.”
“Staples always seems to have the back to school supplies at a reasonable price point. Selection was excellent. I come here for photos and copies if needed.they have all types of things from travel items to electronics to household supplies.”
“Super impressed with the two gentleman that were working Wednesday. I handed them two pieces of artwork that my kid and I made while visiting and they went above and beyond to make sure that it was carefully wrapped and shipped at a very reasonable and affordable price. Thank you guys so much!”
“Desperate and frustrated, I was immediately put at ease by the staff at Eatontown FedEx. They took my birthday cards & explained my options for this holiday weekend. The best course of action was taken and I’m thrilled.”
“As an art curator, I must print wall text, labels, and signs. I've gone out of my way for years to get the excellent printing services provided by this Staples location. The staff is responsive and knowledgable. I highly recommend them.”
11AM - 4PM
1385 NJ-35, Middletown
Shipping Centers
“A New Jersey company purchased furniture from ourfactory. The address listed in the contract andagreement was 1385 HWY 35, #246 Middletown, NJ 07748, which seems to be the same as this store. l'm alittle confused.”
“This is a satellite from Red Bank, a much larger post office and this does just as much business. Yet Red Bank will not allow more than one person to work here at a time so there are lines frequently. The mail person, Jaime, is absolutely superb in her handling of the job, professional, knowlegable and kind.”
“I was very impressed with the staff at the Shrewsbury Staples. I had a printing project that was completed within a couple of hours. The staff was nice, positive and helpful”
“Went to the copy and print area of the store in order to turn a blueprint into a PDF. And the service was incredibly friendly, quick and helpful. Has he even helped me get a stick to purchase to put it on as i Left mine at home. This store is incredibly friendly. And service-oriented and I highly recommend them one of the best Staples in the area.”
“Alexis was not only thorough but considerate and kind and most importantly patient. It's refreshing how nice and genuine she is and she sings too! I've never been here before will definitely come back. She helped me so much through my passport application and never once did I feel I was a bother to her. Give this woman a raise!”
“The USPS counter person Jack Kelly is extremely helpful. Had a big project we needed to mail out. Over 100 unique packages. Jack took the time to handle everything while continuing to help other customers. Even though I was there 45 minutes I never felt rushed. He was very Professional! Thanks for his assistance!”
“the most helpful and caring usps employees. they’re great and so kind!!! i’ve called them countless times about problems with my packages not arriving on time and they’ve helped me with so many favors!”
“After having a poor customer service experience in Asbury Park (where I've had many poor experiences), I have been delighted with the service at this Wanamassa/Ocean location. I am able to get in and out much faster, and the front end workers are generally much kinder and less stressed. My most recent experience on Saturday, June 13, 2020 at 12:53pm - the gentleman who helped me get my PO Box (I wish I knew his name - he is often there and on my receipt it says Clerk 07) could not have been more pleasant. Not only is the service better here, but the same size PO Box in Asbury Park cost over $100 more per year. I will continue to bring my business here.”
“My friend just told me that she goes to this UPS instead of Shrewsbury and instead of West Long Branch, because Red Bank has the most helpful and patient people working there. Thank you for treating your customers with such care, especially customers who have disabilities.”
“I sent an Easter box to my son in Boston Massachusetts and was told it would get there the Saturday before Easter and the latest the Monday after Easter which I was okay with….well…it never got there. In fact , we thought maybe it was stolen at his place of residence. In addition, I couldn’t track the box because I lost the receipt. I decide to call West long Branch post office to see if anything could be done. Tammy was friendly and helpful and gave me hope. She took my name and number and how much I paid in the mail postage. The next day she called me and told me Consumer Affairs was helping her locate the box…the scanners had issues reading the bar codes(the box went to MA, back to NJ and then back to MA) and she was making sure the box would make it to my son. Tammy was so friendly and went out of her way to help….and it was so appreciated!!! There should be more people out there doing customer service jobs that have a personality, work ethic and friendly disposition as she does! Today, my son got the box!!!! Thank you Tammy!!!
Jill Wisialko”
“I’ve been going to the UOS store to do my Amazon returns for sometime now, and each time is quite an experience, the customer service is beyond compare, they representatives are always friendly, caring and knowledgeable about their jobs, I recommend this company to anyone.”
“?????????? KUDOS to Carla who was patient and took her time to resolve a problem. She was Extremely Helpful, not only to me but to other customers ????????THANK YOU”
“Repeating my review that didn't post: I'm going to the belmar post office for 50 years and now I've moved. I will miss all of your general concern for my postal needs. I will miss the friendly helpful voices over the phone. My wish to all you wonderful postal employees is that you stay healthy and safe and all those you hold near and dear to your heart as you risk your life to make ours better. Tom and Sheryl Dudek”
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“Love this post office! Very convenient, no parking issues and the folks are very helpful! I drive extra miles to use this post office to avoid my own town post office which is always crowded and slow.”