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“Unfortunately, UPS finally lost a package after all these years. Tracking stopped when it was scanned by this UPS store. 2 out of 3 packages made it through, but one.
UPS did tell me to check with the store. The store did point me in the right direction for the missing package, and they were kind enough to answer my questions and follow next steps. A claim was placed. I know its probably out of their hands, and it got lost at the hub, since tracking never changed after.
Nevertheless, I did ship about 5 other packages later on the next month, and they did put RFID on some my ground saver packages going to the same address. All of them made it through. Hopefully that package will turn up, but I know if tracking doesn't show up after 48 hours something is up.
Otherwise, they gave prompt service and are good with giving a receipt
Maybe the package will turn up, otherwise if someone finds a 30 lb package out there, I'll give a reward no questions asked”
“Great service, no long lines and quick delivery. The young men were very nice and knowledgeable. I was asked if they wanted me to add some additional tape on my box, to which I responded yes please do and thank you so much. That was so much appreciated, I need all the help I can get. 🙂”
“Personally, the location is close to my home, but I would still recommend this location. The staff is always friendly and efficient- so even if there is a line, it usually moves quickly.”
“Dewey & Connie are always SO helpful! They always let me know all of my shipping options and are just all around amazing. I won’t go anywhere else to mail my stuff.”
“Staff is nice, services are pretty quick - if you can find parking. Seriously the worst designed parking lot I’ve ever been in. Everything is diagonal so you’re not sure who has the right of way, and there aren’t enough spots for quick stops. Architect didn’t want to change the design even with multiple complaints.”
“Manny and Taner were absolutely amazing! They helped me out tremendously and did everything with so much grace, kindness, and patience. I truly appreciate their wonderful customer service and the way they went above and beyond to help me.
I highly recommend this store! We need more people like Manny and Taner in the world. Thank you both so much! ❤”
“Sent a 19-page PDF for printing and binding and there were multiple issues with it getting through. The young man was so polite and professional and diligent in working through a variety of formats and transfers before we finally got it done. He is a credit to the company. It's people like him who restore my faith in society. There are good ones out there, and one of them works here.”
“I had a really great experience at PostNet on Stephanie & Horizon. Tom was incredibly kind and went above and beyond to help me with a frustrating situation involving a third-party shipment. He took the time to explain that returning the items would be extremely expensive, which I truly appreciated since it saved me from making a costly mistake.
He also generously allowed me to keep four large boxes at the store while I worked things out with the seller, which was a huge help. That level of understanding and flexibility is rare.
The entire staff was professional, welcoming, and created a very warm environment. Not only were they efficient, but they were also genuinely understanding and sympathetic to my situation.
Highly recommend this location if you’re looking for excellent customer service and people who truly care.””
“I find the staff at this location to be very professional and polite. Quick service and knowledgeable associates. Absolutely no issues with any aspect of this store.”
“We are new to the area & needed residency docs notarized before filing them with the county recorders office. Chris (their Notary) was extremely helpful by ensuring that we filled out our forms correctly & even looked up the proper information we needed for our tax forms. 👏 We paid $15 for each document Chris notarized. We couldn't be more satisfied with his service. He was very patient, helpful and kind. We'll be back!”
“Relatively affordable option for moving out of state. The truck ramp made things fairly easy to load and unload. Customer service and drivers were really friendly and helpful. Would definitely use this service again for our future move(s).”
“After having a bas experience at another FedEx, i was on the brink of trying to figure out how to do it myself, the reality was, I honestly didn't have the time or patience. Being a regular for my business at FedEx locations in California, I was surprised when the other location couldn't help, so I landed at this one, not realizing there was a FedEx in this Walmart, I was thrilled! I walked in and told the rep (Rolando) what I had just experienced at the previous store, he apologized and offered to help me. I had to print on some fancy paper, which he was able to print from his computer. He then showed he how to use the computers to edit and save the file to use the self serve machine. He was patient and helpful, directing me through their system. Then he helped me print what I needed! No stress, easy to work with, caring about his clients and hard working. Disregard the few negatives and try them out. Let them know you read the review from Rachel, the Cancer Survivor and ask for Rolando! Thank you! Sorry I was slow in sharing my review, busy wrapping!”
“Outstanding service. I'm disabled and require extra. Tiki took such good care of me. What a fantastic employee and representative for a business. I was shipping to a flooded area, and she helped me figure out the best option. Her computer froze once. She was so sweet and apologetic even though it wasn't her fault.”
“I work near this location - when I'm busy - I'm here a lot. This is a great location - the staff is friendly - sometimes the line is long but, they do a good job of handling it. I saw someone being helped - a couple of people came in line behind me - the co-worker asked how the line is without being prompted - came out and helped. I can't see how this location doesn't have a better rating. For a small location - they do a great job.”
“Daniel is terrific. He figured out the best box and packing materials for my case along with the weight and he took care
of the insurance for the package. Great customer service.”
“Alfonso is absolutely wonderful! After a bad experience at usps on trop and mtn Vista, I drove out of my way to use this location because of Alfonso's impeccable customer service! He offered to tape my labels as a courtesy to my packages. He handled the packages with care too! He is very nice and cares about his customers.”
“Very helpful staff (special mention Sir Edgar, Charles, Rene and Ms Tess). Took less than 10 min. and I was able to box all my stuff for air freight. Excellent customer service. Thanks for everything! Will definitely come back ☺️”
“Great experience every time I visit our neighborhood UPS STORE in Anthems / Seven Hills, located next to VONS in Anthem Village Center ( 2505 Anthem Village Dr E, Henderson, NV 89052 ).
Eric and Nadia consistently deliver outstanding service across the board—from printing and copy services to efficient and reliable mail processing.
Today (4/2/26), Nadia went above and beyond with my Cool JAZZ YouTube Channel badges—handling the printing and laminating with exceptional attention to detail and care. The final result looked fantastic, and the turnaround was seamless.
It’s rare to find this level of consistency, professionalism, and genuine customer care. I highly recommend this UPS STORE location to anyone in the area, and I’ll definitely be returning for future projects.
Thank you, Eric and Nadia, for your continued hard work and excellent service!
— Andrew Juras”
“The neighborhood post office that is always great to visit!
Although older and with an inefficient layout it is well organized and clean. All mailing equipment is well stocked right at the entry way and the packing area is frequently busy.
The highlight though is the staff: always friendly, helpful for most efficient ways to ship, and recognized regulars.
It's well worth the extra drive to come to this location!”
“I usually don’t review places like this because I don’t need much service from them, I’m generally just dropping off Amazon returns and no one seems to be too thrilled with that. Thursday I had to drop off some items that I couldn’t use the kiosk for due to their size and I had the pleasure of speaking with Brandon. I’ve been in this store probably 200+ times for work and personal reasons and I’ve never had anyone say more than the regular hello until Brandon. He noticed where I worked, started a conversation, wished me a nice day all while working on the packages I had to return. 5 out of 5 for Brandon but 4 stars for this store overall, it’s just okay.”
“I had an Amazon return and this was the closest UPS to where I was. A very nice man in the casino walked me down to the Business Center where the UPS office is. I walked in and asked about Amazon returns and the very nice lady explained that they do charge $6 for each package and that even if your return states that you do not need a box, for this location you DO need a box. I almost left to find the next closest store but the lady was so nice and genuine that I decided that I would pay the $6. For me, quality customer service means a lot more than a service charge. I would have spent 20 minutes just going to another store, but I stayed and had a good experience. But you should know the terms before you go in so you are not surprised or put off.”
“I'd like to commend Sam and Zack who had to work in 100+ degree store when their AC went out. They were courteous, prompt, and worked diligently in sweltering heat. In the hour I was there, they helped a dozen people who could barely stand walking into the store because it was so hot inside! Sam and Zack did everything they could to make sure I was pleased with my order and re-printed several options when my prints weren't coming out very clean.
In terms of print quality, their printer isn't the best. All my print outs had lines on them, but I may have caught it when it needed maintenance. For others who may need it, they are only a UPS affiliate store, so they cannot take QR codes for Amazon returns. It's not a service they provide since they're not an official UPS store, so I'm not certain why people are upset at that, but it's good information to know if you need it.
It's a small store with limited capacity, but if you need a quick booklet or project printed and spiral bound, it's a great option. The folks who work at the store are always friendly and doing their best within the printer's capabilities.”
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“I had an AMAZING experience with PostMaxx. I sent a package to Mexico, the person receiving the package gave me the wrong address. Robin the owner of PostMaxx was super helpful and caring about the situation. She went above and beyond even though the issues was out of her hands. I will recommend to any one needed packaging, printing etc to use PostMaxx.”