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“I am so thankful for Kathy Felton at the Helmetta post office. The whole staff was super nice but Kathy was truly the best. I had a problem with transferring documents and had a very bad experience with a post office in Sayreville that I was not getting any help resolving until I met Kathy at the helmetta post office. Kathy was very Knowledgeable and straightened out the problem I had in Sayreville. She went above and beyond for me, was super nice and really took the time to explain everything that was going on to me and how to take care of the problem. It is very rare to come across a person and business that are so caring and helpful they are the best and Kathy is a great person.”
“The very short guy, always forgets his name! He is very Courteous, Friendly, helpful in every aspect of the way and has a good sense of Humor, of which he always makes my day a good one. Keep up the good work and thank you once again!Joy A Noble”
“Went today to renew our son's passport. Best post office I have ever been to. Nicest worker on the planet named Rich assisted us. He was courteous, polite, kind, and patient. Entire experience was stress free. I would give 100 stars if I could.”
“I came in on a Monday at around 3pm. There was only one clerk available, but there were only a couple of people so I was in and out. I had the pleasure of being helped by Stephanie. She was patient and kind.”
“This my go-to local post office! I run a small business online and often have to drop off deliveries. The service is quick & friendly, special shout out to Miguel, he’s great!”
“Small office but people there are friendly, knowledgeable and efficient. There is no parking in front of it, so most likely you'll have to walk some distance from wherever you'll park the car, and the street is filled with "No Standing" and "No Parking" signs so if you're driving - you better leave someone inside the car who can move it without you or just ask someone else to drive you to this office.”
“Marcella is the best postal worker of all time, hands down. She turned our entire week around and really made a difference for us. The customer service was above and beyond.Thank you Marcella, happy holidays.”
“The postal employee at Tennent, Ronnie goes above and beyond in serving the customer. He had gotten stamps from another Post Office and called me to let me know on his lunch hour .Exemplifies what customer care and service is all about. Much appreciated and glad some people take their job seriously.”
“All depends on who’s working if the man is working u greeted with a . If the re a female working, no smile . Looks like She Mad at everything usually the wait time isn’t long compared to the other ones in the area”
“I found the post office at 13 E. Railroad Ave. The staffs are well trained. Significantly, Bela Patel is an outstanding professional with service enthusiasm, knowledgeable & Efficient.I am grateful to have Bela Patel in our post office to help us. I've been in and out of this post office for eight years, and it is always a pleasure to see Bela every time。”
“This is my favorite post office on Staten Island! Dishna, Lexie, Mike, and Krystal are all amazing and I highly recommend this post office for all of your mailing and shipping needs! They treat your packages and mail with care and respect!!”
“I usually go to USPS North Brunswick(Livingston) b/c Vince is so cool and knows everything about his job. I came here b/c my fav. location doesn't open until 10AM(They losing a star for that. Lol). I went into this USPS, it smelled good, had available pens, looked really clean and then met this woman who helped me patiently with my packaging and provide plenty of good options. Her name was Tanya. I think she was the supervisor but I mean customer service was superior. This might be my new favorite location. They open early, clean, provide minor accessories that is this essential. Usps is has a lot of competition and little things like this location makes USPS stay on the modern map....especially with their great prices. Thank Tanya. God bless. You rock!! Keep up the great team work Milltown!!”
“"The staff was friendly and helpful.""The process was quick and easy.""I was in and out in less than 30 minutes."Here are some of the negative reviews:"The wait times were long.""The staff was not very knowledgeable.""The facility was not very clean."Overall, it seems like the USPS Kilmer NJ facility is an average facility with some good and some bad points. If you are planning to visit this facility, I recommend that you be prepared for a wait and that you have all of the required documentation with you.Here are some additional tips for visiting the USPS Kilmer NJ facility:Make an appointment online to avoid long wait times.Bring all of the required documentation with you.Be prepared to pay the applicable fees.”
“This is the BEST post office I have ever been to. Specifically because the women are so kind, helpful and pleasant! It is clean, well stocked and always a breeze to deal with. I went in this week during Xmas and they were wearing Christmas headbands and necklaces. How cute!! And merry!! Once I brought my dog and baby there. I leashed my dog up to the wheelchair ramp and the women there kept eyes on him to make sure he was safe. You can make this up! Hands down the best post office because of the women that work there. It’s also just a very cute and quaint post office like out of a movie.”
“Personally have always had a good experience here. Usually don’t wait longer then 20 mins (and it’s been very rare that I wait that long) and both attendants are very polite. They actively go out of their way to suggest the best way to ship something and help you out. Also, they always got bops playing in the background.”
“Wowza, this has to be the smallest Post Office that I've ever been in. Just about 40 -50 PO boxes as you first enter this place. Plus you're standard boxes and envelopes for your mailing needs.Only one window and a single postal employee behind the PO boxes. If you're can't find what you're looking for just ask her. Located in a very small strip mall on Ernston Road in Parlin behind the stairs on your left side. The only time that it seems to be busy during the week is right after she reopens after lunch. Friendly enough service which isn't always the case at the larger post offices.”
“Tanya was so knowledgeable and made the passport process way less daunting than I thought it would be. I was in and out in maybe 20 minutes, and that’s only because I needed a photo taken and I had to wait a few while she helped other customers.As long as you have all the right paperwork and supporting documents, the entire process is seamless.”
“I prefer this Post Office to others. They seem to have a lot of complaints about rudeness but I’ve NEVER experienced that. There’s a Santander Bank right there & some other stores. Sometimes Google Maps Street View still shows a Gas Station where there’s now a Chase Bank in place where there was a Gas Station Separated by the parking lot across the street from 6/12 Store.”
“This post office is very well . I've lived here all my life they are great. It's the one delivery driver that don't put the packages in the enclosed porch and my parent's actually have a noteven and he ignores it. We know who he it. Older white guy with glasses and a bald spot. My house he did the same thing. He's miserable. If you gave him a 10 dollar bill for lunch and ask he probably might ! I thought about it but he looks to miserable. Post office is great though.”
“This post office actually does what it’s intended to do: mail letters and packages and place sent mail into a correct PO Box. Not all USPS centers can do this, at all. The older gentleman there, is top notch there. He should be a model and example for what the USPS should ought to achieve every single day. There are a couple cranky employees, however so are some of the customers ahead of me in line. Nothing is perfect. This post office is great overall.”
“Always great customer service by most employees! Everyone is always extremely helpful. I forget my wallet a few months back and they mailed it back to me with everything inside!The only constructive criticism is that one of the young ladies is always on her phone and seems to be bothered when helping customers.I will keep coming back thank you!”
“Customer service was good. I went in to return a package and the male who was there was very helpful. It does get busy just fyi, like any other post office. But no complaints”
“I've only lived here for six weeks at this address there was major problems with my address and not getting any mail but when I started not getting the packages I paid for that was a problem. My mail carrier Bob the supervisor Brett and the postmaster at the other location Natalia they fixed me they found all my stuff and brought it to me within 24 hours. And if that's not all I even got a phone call and I have never ever had a post office take care of a customer the way they took care of me. I am in the wow factor. Thanks guys I appreciate you so much.”
“I don't understand these reviews. I expected the worse when I got there and I had such a pleasant experience. I was assisted by an older Asian woman who was SUPER nice. My transaction went quickly and smoothly!”
“This facility is my first choice for a post office as it is not far from where I live. Though this post office can use an upgrade/ renovation, the older gentleman who works at the counter is super sweet and very helpful. He is more pleasant than the other female representative who works at the counter. Overall, the team at this post office is pleasant, knowledgeable, and accommodating. There are times I arrive at this post office at closing and they still service me, which is very appreciated.”
“You might get some questions, but wont be turned down here - because its "too busy" - these ladies do their job and try their best to smile while doing it - thanks for your hard work and helpfulness”
“I saw all the negative reviews and wanted to share my experiences with the East Brunswick Post Office. I have been using this post office for over 25 years, 14 as a business owner dropping off items daily. I do 99% of my label printing at home but occasionally make a trip to the counter if I have a high value package, need a receipt showing the package was dropped off or am sending a care package to our men and women overseas.When I have had to deal with the people behind the counter, they have been nothing but pleasant and helpful. There was a time one of the employees walked me to the lobby to show me how to use the scanner but it was to save me time in the future so I would not have to wait in line. I can't fault her for that. Yes, there are long lines sometimes which can be frustrating but it never seems to be due to those working behind the counter in my experience.Out of thousands of packages I ship per year through my business about a handful go missing, usually after they have left East Brunswick. I write it off as a cost of doing business.Sometimes an initial scan is not done but the tracking typically updates within days and almost always by the time it gets to the destination post office. I explain this to my customers if they inquire about the tracking and they are always understanding. I am happy that the Post office is able to process the packages I typically drop off after hours and get them moving that night and a few missed scans are not a problem for me.On an additional note, Penny has been our delivery person for quite some time now. Not only is she great at her job, she is an incredibly nice person that brightens our days every time my wife, son or I see her. This can be while she is dropping off mail or when we pass each other on the road.While some people may have had bad experiences, my life experiences have shown me that sometimes you get back what you put out. If you go in expecting to have a bad experience, that is what you may very well have.Something else to keep in mind. The US Post Office office employs more than 65,000 veterans and today, Veteran's Day, we should be thanking each and every one of them.”
“Cannot believe the Negative Comments here. I went in was greeted within 20 seconds,Woman at the counter could not have been nicer. Mailed my Package and was back in my car in under 4 minutes.”
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“Use this post office regularly, Have never had a bad experience. Always helpful and convenient.UPDATEWow, just read some of the negative reviews. Here's a Kleenex people...my lord get a life, the world does not revolve around you. complaining about lost mail, deliver it yourself next time.”