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“One of the best branches and the employee whose name is Daniel always serves the customers with kindness, smart and fast. He is an example of a skilled employee in his work.”
“I recently had a very good experience with UPS and wanted to take a moment to share my thoughts. From the moment I dropped off my package to the time it was delivered, everything went smoothly and professionally.
The staff at the UPS Store were friendly, attentive, and efficient. They answered my questions clearly and helped make sure my package was properly labeled and secured. I appreciated how organized and clean the location was—it made the process feel stress-free.
The tracking system was also very reliable. I received regular updates via email and text, and it gave me peace of mind to know exactly where my package was at each stage. The estimated delivery window was accurate, and the package even arrived a little earlier than expected.
Most importantly, the package arrived in perfect condition, with no damage whatsoever. That showed me that UPS takes care during handling and transport.
Overall, I’m really pleased with the service I received. It was a great combination of speed, care, and professionalism. I’ll definitely be using UPS again in the future, and I feel confident recommending their services to others.”
“I don’t know here name, but the worker there in the morning, is fantastic at her job and is so friendly and helpful. This location is also very quick and easy to deal with. Thanks!”
“I've been to a lot of ups stores and this one by far has left me with the best experience! It's a shame its not local to me. Thank you for the help Sam!”
“The staff. I have worked with Patrick three times for shipping & shredding and he has been great. He is very easy and fun to work with which makes the visit worthwhile. He is the best!”
“Melissa has the best customer service I’ve experienced in my life! I wouldn’t go anywhere else besides her UPS store in Maywood, NJ! I wish I could give her a 20 instead of a ten. Don’t go anywhere else besides her store!”
“This store has amazing customer service! We needed to ship the contents of my daughter’s 1-bedroom apartment cross country and Bryan was helpful on the phone before I arrived —suggesting the best times to come and to ask for him when I got there. He really put me at ease. He was so very helpful when I arrived, and took great care in the processing of 27 boxes. He also brought me a chair and I plugged in my phone when it died. I highly recommend this location for shipping…Bryan and his team were so professional and kind. Side note: I learned the hard way that it doesn’t make sense to use the UPS at the Staples Store for a serious shipping project.”
“I had a fantastic experience working with Peter. He was professional, responsive, and went above and beyond to make sure everything was done right. It’s rare to find someone so reliable and easy to work with these days. I wouldn’t hesitate to recommend him and will definitely reach out again in the future. Thank you, Peter!”
“The representative Daniel at the counter handled the customers with distinguished and above and beyond performance he deserves a raise. And he sounds like a true leader”
“I do not recall his name (however, I believe him to be the manager), but during a busy rush period, he was exceptionally kind, patient, and ensured that my print service was thoroughly completed to my satisfaction”
“This is a new location and I like it! There is one guy who works so well and is very friendly and helpful! Wish he had more support though! Otherwise, great experience!”
“I think it’s probably the first well managed UPS store I have come across, Staff is very professional yet friendly, they are very prompt, always have a smile on their faces.
Keep it up ??!!”
“I prefer this UPS location over others that are closer to my place since it’s always very clean and the staff are super nice, courteous, professional, efficient and super sweet. David was a pleasure to work with. Highly recommended.
Thank you guys!”
“I have had a PO Box at this location for almost a year now. I also receive a lot of packages here as well. The owners and staff are simply amazing. I receive almost instant notifications from this store when packages are delivered. When I walk into the store I receive an amazing greeting and I am told my packages are ready without even giving my name, they just recognize me and retrieve my packages. Shipping new or dropping off return packages are so simple here. Their business hours are also very customer friendly. Just a great friendly atmosphere here and without a doubt the best UPS store in Bergen County.”
“Dropped by today to mail off an international parcel and Nico ensured my shipment was handled and processed with the utmost care, professionalism and efficiency. Truly wish every employee was of this man's caliber. Thank you and happiest holidays.”
“This UPS location has the best service alway! The Staff are very friendly, professional and fast. Endry, Taína and Destiny make a great team. They make sure that you’re satisfied with your visit!”
“I have been here several times at different times of the day, usually to return something but also to ship something. The staff has been helpful whenever I've come here.”
“This store was able to help me remotely when UPS customer service was dodging a refund they owed me and a package that they terminated the shipping label of without my consent. Nafesha was able to help me out with a suitable box and also save me money and time.”
“I drop off packages several times a week and have always enjoyed the friendly staff. It's nice to see the same staff as it's personable. Been going here close to 2 years and always pleasant. Wish them lots of success”
“Dario gave me excellent customer service! he answered my several calls to the store there were over 5. I was shipping something for my brother's birthday and he was amazing and so helpful!! He was knowledgeable, polite & respectful & didn't make me feel like I was bothering him at all like at other places!! A true hard worker!!
I hope me gets recognized for the AMAZING job he's doing for UPS!!! There also was another rep who was great who gave Dario my message & questions too. I will definitely keep coming back to the Orient way location when I need all of my packages sent even though It's a bit of a drive for me but it's worth it!! He gave me the most excellent customer service and such a professional & helped me with all my important packages with top priority! I will definitely be.
a returning customer and will let my family and friends know how Dario went above & beyond to assist me today!! Thank you again Dario Keep up all your great work!!!”
“Been going here for around 4/5 years now, more recently for Amazon returns.
Always a great experience from the guys! I’m always polite, and they’re always very helpful and pleasant.
Thank you!!!”
“Efficient, Friendly, and Reliable.
I’ve had consistently great experiences at The UPS Store in Edgewater. Whether I’m dropping off packages, printing documents, or getting something notarized, the staff are always courteous, professional, and quick to help. The store is clean, well-organized, and conveniently located — right between Trader Joe’s and Whole Foods, which makes errands a breeze.
What really stands out is the team’s attention to detail and willingness to go the extra mile. On one visit, I was able to print, notarize, and overnight important documents all in one stop—such a time-saver! It’s clear they take pride in their work and genuinely care about customer service.”
“Excellent customer service! The gentleman in the front with the round black framed glasses was very nice and helped me out a lot ! He was extremely professional ! Will come back again ! Thank you !”
“When I recently visited the post office to send some goodies off for the holidays, Janell went above and beyond to assist me with a complicated international shipment and even helped recommend the cheapest route possible. This location gets a lot of traffic so sometimes even when you get there right when they open so expect to take a least 30 mins to an hour. The staff here is really helpful and they aren't like other establishments where the staff looks super unhappy to be there.”
“Local post office of my town, always had a quick and wonderful service. They have a decent collection of postal materials. PO boxes are also available for rental.Did my daughter's passport application through this PO as well, the Post Master was super helpful and humble to us.”
“Best customer service ever sergio is a great worker he puts in so much effort in the job
Im there like 3 times each week and he is always there with a smile and great help quickly and nice
Sergio is the best”
“I have used Goin Postal to ship several fragile antiques on 2 different occasions and am very pleased with their professional packing and reasonable shipping. Excellent service all around!”
“Finally a new owner!!!I tried to avoid coming this location because the previous owner was very rude and always angry.Today I could noticed that the owner was changed as soon as I entered the store. The new owner greeted nicely and helped customers and the atmosphere was completely different.”
“The UPS Store is an excellent service provider for all shipping, printing, and business needs. The staff is always friendly and helpful, making the process quick and easy. Whether you need to send a package, print documents, or get assistance with other services like notarization or mailbox rentals, they consistently offer reliable solutions. Their attention to detail, customer service, and convenience make them a go-to choice for many. Plus, their locations are typically well-maintained, making it a pleasant experience every time. Highly recommended for personal and business needs!”
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“Only UPS I trust with dropping off my packages for my business. I’ve been a customer for 4+ years and the staff is always helpful and friendly. If you have a problem when you come here it’s you because they make everything extremely easy for you and even have a kiosk where you can scan your drop offs if you don’t want to wait in line. If it’s not busy they even help you to your car with your boxes.”