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“The ONLY USPS post office that answered their direct telephone line. I’ve called all the post offices in North Bergen & West New York NJ & got no answer.”
“I’ve been coming to this Post Office Monday through Friday for the past 10 years, and the improvement over the last few months has been incredible. Since the new Postmaster, Ms. Masia, stepped in, everything runs so much more efficiently.
Ms. Soniya at the counter is fantastic—always friendly, helpful, and welcoming with a smile. It really makes a difference when you’re there regularly.
Another huge bonus is the newly designated parking specifically for the post office, which makes visits even more convenient.
It’s clear there’s been a positive change here, and it’s very much appreciated!”
“I’ve been to this post office many times, and Pablo is always so kind, genuine, and truly caring. Yesterday I went in to weigh my daughter’s wedding invitations because I wasn’t sure how much postage they would need. Pablo patiently helped me with every single invitation, making sure the postage was exactly right, and even double-checked everything with his supervisor so I would have complete peace of mind.
Today, when I came back to send the invitations out, Pablo immediately recognized me, took the box, and told me he would personally take care of everything. He understood how important my daughter’s wedding is to our family and wanted to make sure the invitations arrived safely. He was so warm, sincere, and happy to help that I felt completely reassured. I left feeling so grateful and relieved knowing that the invitations were in good hands and that it was one less thing for me to worry about. His kindness, patience, and big heart truly went above and beyond. Thanks again, Pablo!”
“Scott was very friendly, professional, and really knows his job. He answered all of my questions, was patient, helpful, and made everything easy. Excellent customer service. Thank you, Scott!”
“Historic beautiful and majestic. It’s in Rutherford and the East Rutherford location is not historic like this. You have to see this one. I love the building.”
“Had such an amazing experience with this post office thanks to Telisha! The post office is not even the local office for my address but she still was super helpful to me. My local post office was closed on Saturday and she helped me in a stressful situation. She took down my information in case the package did come back to her location. This morning, Telisha gave me a call to let me know South Hackensack had loaded it on the truck and it would be delivered today. She went above and beyond to help me and I’m very grateful for her amazing customer service!”
“Boy are we SOOO lucky in Glen Rock to have the rock star veterans we do at the USPS. Nancy is a gem that could never in a million years be replaced. Mercredi and Ruben are friendly, knowledgable and professional. All are great at what they do. Oh, and we love Shawn, our postal carrier too!”
“Never had any issues in this post office stuff was grate , best post office around the north Jersey. If you have problem here it’s not them its you or your products. I have been in so many post offices around NJ this one is the best on service.”
“Aiesha was an absolute ray of sunshine! She was incredibly friendly, patient, and helpful throughout the entire process. You don’t always expect to leave the post office in a better mood than when you walked in, but that’s exactly what happened. She may honestly be the reason this location has such a high rating 😄. USPS needs more people like Aiesha!”
“Writing about my experience with customer service in sending mail, not receiving.
Sammy was very helpful. Some post offices suck, but he was helpful to me and to others as well.”
“Post offices usually don’t have the nicest staff so what can you expect. However, Aaliyah is by far the nicest and most patient person ever. She made the experience a whole lot better. Shipment process was seamless thanks to her!”
“I have dealt with many Postal Service locations and employees in my near five decades on this planet, but this location is the best. The counter staff are so good, kind and helpful. Our delivery driver goes out of his way to provide exceptional service we nearly take it for granted. This is a model location of professionalism. Cannot say enough great things. Thank you.”
“This is my new favorite post office. Every time I go in I am treated with courtesy and outstanding customer service. I am especially grateful to Barbara who consistently goes above and beyond. Really fantastic post office with an old-time feel to it. A+++”
“Happy to find a USPS open late and appreciate that it’s two courteous and friendly employees. Thanks Abdul! Didn’t get the name of the woman working with him but she was so helpful to the customers too. I feel this is rare in USPS nowadays so that was refreshing and appreciated. Thank you!”
“A Shining Example of Public Service – USPS Haworth, NJ
Who says you can’t have a great experience at a government-run office? The USPS location in Haworth, New Jersey completely defies the stereotype—and it’s all thanks to the incredible staff.
From the moment you walk in, you’re greeted with kindness, efficiency, and genuine helpfulness. The employees here are engaged, empathetic, and truly supportive. Whether you’re mailing a package, asking questions about forms, or just trying to figure out the best shipping option, they take the time to guide you without ever making you feel rushed or like an inconvenience.
It’s clear that the team at this post office takes pride in their work and in serving their community. Their positive attitude and professionalism turn what could be a mundane or stressful errand into something smooth and surprisingly pleasant.
The Haworth USPS staff are living proof that when public employees are committed and compassionate, government services can absolutely shine. A heartfelt thank you to everyone there—you’re making a difference, one envelope at a time!”
“I lived in Cliffside for 13 years and I just walked by there one day never knowing the post office was there. If anyone knows the post office on Anderson Ave near pizza corner it is never open and if it is they are so rude. Is there a phone # for this place? Only the 800 #?
Anyway 5 stars!!”
“A Tiny Post office In a quiet little town. still open, still sending letters into world.
I couldn't help but wonder how much longer places like this will last.”
“Lovely post office and polite, friendly service. No waiting at all. Very informative postal worker taught me something I didn't know, and I really appreciate it. Easy to park, handicap parking available. Thank you.”
“A guy named Richard was super helpful and very nice!!! He speaks Spanish as well. I haven’t made many returns before but Richard was so helpful and patient with helping me!”
“I'm fascinated by the amount of negative reviews. This is a post office that is consistently OPEN extended hours because all other nearby branches close earlier. They work hard and efficiently and there's always 2 people working (well at least every time I go).
For your stamp and packaged needs, they're great!”
“The best absolute BEST post office!! Always friendly, clean, accommodating, fun, efficient!!! I actually enjoy going there & seeing Amisha & other staff. I am there almost daily for my online business! Always a pleasure.”
“Such a great experience coming to this post office. Although it is not my home office, this one has the best flow and I use it regularly. There is great customer service with genuine care. David, the main clerk is amazing. He works fast, but yet very efficient. He goes above and beyond to make sure his customers are satisfied. Big thanks to David for always greeting us with a smile and trying to make everyone's day a little bit brighter.”
“I always come to this location because it is right here in town, and Mark is amazing. He is very patient, kind, and extremely helpful. He is the reason I always come back to this location because of the way he helps every time. Great job with this employee, he is a perfect face for the company.”
“I have to say, this is one of the best customer service experiences I’ve ever had. This was my second visit to this location, and Chris was just as helpful and kind as before. His positive energy makes the whole experience so much better. Truly appreciate the excellent service”
“Step on up to the happy window. Your soul will be transported even further than your international package to grandma in Tajikistan by the loving spirit of the staff here. No frowns. Just love faith and hope allowed in these parcels!”
“Quick, efficient, and pleasant experience. The woman helping me (I believe her name is Barbara) was an angel on Earth and helped me to figure out my issue. Single-handedly turned my crappy day into a fantastic one.”
“Despite the serious budget cuts to the USPS over the years, these employees still provide friendly service and try to be as helpful as they can. It certainly seems like they're having to do more with less help.”
“Best post office ever! Just renewed our daughter’s passport, and the postal agent is amazing! A true gentleman, and beyond friendly and kind. You forget that people like him exist in the world.”
“Customer service is definitely on point here! The people who work the counter are always very helpful and go above and beyond to help. They are always very nice!!”
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“Deja consistently provides outstanding customer service. She’s always helpful, knowledgeable, and makes every visit quick and easy. I truly appreciate her guidance with packaging and shipping recommendations to ensure my packages arrive safely. Thank you for your excellent service!”