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“The ONLY USPS post office that answered their direct telephone line. I’ve called all the post offices in North Bergen & West New York NJ & got no answer.”
“I’ve been coming to this Post Office Monday through Friday for the past 10 years, and the improvement over the last few months has been incredible. Since the new Postmaster, Ms. Masia, stepped in, everything runs so much more efficiently.
Ms. Soniya at the counter is fantastic—always friendly, helpful, and welcoming with a smile. It really makes a difference when you’re there regularly.
Another huge bonus is the newly designated parking specifically for the post office, which makes visits even more convenient.
It’s clear there’s been a positive change here, and it’s very much appreciated!”
“My fiance and I just got our passport done today the whole office is extremely friendly another woman and Scott helps us out so much! They made the process extremely easy!! Thank you Scott!!”
“Never had any issues in this post office stuff was grate , best post office around the north Jersey. If you have problem here it’s not them its you or your products. I have been in so many post offices around NJ this one is the best on service.”
“Writing about my experience with customer service in sending mail, not receiving.
Sammy was very helpful. Some post offices suck, but he was helpful to me and to others as well.”
“I lived in Cliffside for 13 years and I just walked by there one day never knowing the post office was there. If anyone knows the post office on Anderson Ave near pizza corner it is never open and if it is they are so rude. Is there a phone # for this place? Only the 800 #?
Anyway 5 stars!!”
“Had such an amazing experience with this post office thanks to Telisha! The post office is not even the local office for my address but she still was super helpful to me. My local post office was closed on Saturday and she helped me in a stressful situation. She took down my information in case the package did come back to her location. This morning, Telisha gave me a call to let me know South Hackensack had loaded it on the truck and it would be delivered today. She went above and beyond to help me and I’m very grateful for her amazing customer service!”
“Post offices usually don’t have the nicest staff so what can you expect. However, Aaliyah is by far the nicest and most patient person ever. She made the experience a whole lot better. Shipment process was seamless thanks to her!”
“Boy are we SOOO lucky in Glen Rock to have the rock star veterans we do at the USPS. Nancy is a gem that could never in a million years be replaced. Mercredi and Ruben are friendly, knowledgable and professional. All are great at what they do. Oh, and we love Shawn, our postal carrier too!”
“We came to the Little Ferry USPS on a Saturday to get fingerprinted for a background check because my wife and I both work during the weekdays and don’t really have time then.
At first, another employee started processing our information, but after realizing it was Saturday, stopped and told us fingerprinting normally isn’t done on Saturdays and asked us to come back during the week. We understood and were about to leave.
Then an employee named Aisha stepped in and kindly said she would help us anyway. She was extremely patient, professional, and genuinely kind throughout the whole process. With a young child and busy schedules, her willingness to help us that day meant a lot.
I normally don’t leave reviews, but her kindness and customer service truly stood out. Thank you again, Aisha!”
“Classic heritage style post office, pleasant employees at the window, nothing bad to say here... buy your stamps, do what you gotta do and keep it moving... don't be the jerk to clog up the line!!”
“Happy to find a USPS open late and appreciate that it’s two courteous and friendly employees. Thanks Abdul! Didn’t get the name of the woman working with him but she was so helpful to the customers too. I feel this is rare in USPS nowadays so that was refreshing and appreciated. Thank you!”
“This is my new favorite post office. Every time I go in I am treated with courtesy and outstanding customer service. I am especially grateful to Barbara who consistently goes above and beyond. Really fantastic post office with an old-time feel to it. A+++”
“I have to say, this is one of the best customer service experiences I’ve ever had. This was my second visit to this location, and Chris was just as helpful and kind as before. His positive energy makes the whole experience so much better. Truly appreciate the excellent service”
“A Shining Example of Public Service – USPS Haworth, NJ
Who says you can’t have a great experience at a government-run office? The USPS location in Haworth, New Jersey completely defies the stereotype—and it’s all thanks to the incredible staff.
From the moment you walk in, you’re greeted with kindness, efficiency, and genuine helpfulness. The employees here are engaged, empathetic, and truly supportive. Whether you’re mailing a package, asking questions about forms, or just trying to figure out the best shipping option, they take the time to guide you without ever making you feel rushed or like an inconvenience.
It’s clear that the team at this post office takes pride in their work and in serving their community. Their positive attitude and professionalism turn what could be a mundane or stressful errand into something smooth and surprisingly pleasant.
The Haworth USPS staff are living proof that when public employees are committed and compassionate, government services can absolutely shine. A heartfelt thank you to everyone there—you’re making a difference, one envelope at a time!”
“A guy named Richard was super helpful and very nice!!! He speaks Spanish as well. I haven’t made many returns before but Richard was so helpful and patient with helping me!”
“Quick, efficient, and pleasant experience. The woman helping me (I believe her name is Barbara) was an angel on Earth and helped me to figure out my issue. Single-handedly turned my crappy day into a fantastic one.”
“No lines, fast customer service. The guy at the front was very helpful and friendly. Best post office I’ve ever been to. My visit was excellent, no complains! Will be coming back. This place deserves five stars.”
“Step on up to the happy window. Your soul will be transported even further than your international package to grandma in Tajikistan by the loving spirit of the staff here. No frowns. Just love faith and hope allowed in these parcels!”
“I went to the Pearl River post office to renew my passport. Steve gave me the forms to fill out and told me what I needed to complete the process. When I came back he took the needed pictures. He couldn’t have been nicer. He was kind, communicative and competent. He made a stressful task easy. Thank you Steve!”
“Best post office ever! Just renewed our daughter’s passport, and the postal agent is amazing! A true gentleman, and beyond friendly and kind. You forget that people like him exist in the world.”
“These folks are trying as hard as they can to be helpful and pleasant. I see from other reviews that there were some tough times at the PO. Clearly, whatever occurred has had impact and has been repaired. Well done.”
“Mrs. Karen is a very professional person.She helped me and my daughter thru the process to obtain our passports. Mrs. Karen shows multi cultural competency and excellent social skills. She is very skilled on taking good pictures and make children to cooperate for pictures. She guided me thru the process, answered questions, and clarified doubts. She is the agent that evey client would love to have for assistance. She is very fast assisting clients which avoids delays in the services offered. I recommend this facility to all residents of NJ. She made us feel welcome.”
“Living in this community for 30 years and uses this post office, my experience with their customer service is always excellent, expremely professional, warm and friendly. We need more staff like them.”
“650 Kinderkamack River Edge Nj: Postmaster and the crew is doing a wonderful job at this post office. They are working very efficiently and they treat the customers with such a positive attitude. I visit there very often even sometimes on a daily basis, so it is important to see polite people who are also on top of their job.”
“I do not think I've ever encountered a U.S. postal service with 5 stars. I was curious and in the area so visited this location, and was impressed. It's in a cute area, across the street from a cafe. The post office was clean, and not busy whatsoever. Also, the mail clerk who helped me was kind, helpful, and professional. Definitely recommend this post office if you are in the area and in need of shipping.”
“I love this post office. I drive out from NYC periodically and I save up my packages to send out whenever I’m in town here just so I can go to this location and avoid the hassle at every single post office in the city. Everyone is friendly here, there’s never a line, and even though it’s a small location with only a few parking spots up front there’s additional parking in the back and it’s never crowded. I always just get in and get out stress free.”
“This place is quiet convenient and the workers don’t drag their feet. I’m happy with this place considering this side of Teaneck gets nothing.The people in this area of Teaneck are known to be pretty self centered and mean. With that said leave my boy alone he been there since before i was old enough to care about mail. Also we get this rinky dink usps while cedar lane side has a nice one. This side of teaneck doesnt even get anything so im not tryna lose this usps cuz yall cranky and inappreciative.”
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“I had an excellent experience with an international package with Ms. Deja on Monday. She helped write out the custom form for me when I have a shaky hand and explained the process. She even helped me tape the box when she had an injured hand.
She went above and beyond. I think she is really helpful and empathetic if you ask for the help. She always does her best to ensure great quality service and I had to finally thank her for all her kindness.
Thank you so much.”